Schoola

MOST of SCHOOLAS bad reviews are from lack of patience, complainers & people Who Have Broken The Rules & had more than 1 account but We once fell In LOVE With SCHOOLA so MUCH that we placed 9-10 orders total... Only 1 item ever went missing, 2 wrong sizes (that'll work out later), a very faded blk leggins and a lace sweater that had cut-outs the size of fists in the back -unbelievable- And SCHOOLA Surprised us with a $10 Credit that Expired w/in a week and because of the new school week and the NWEA testing and not seeing the deadline sooner we missed the credit deadline and they had Zero Empathy and did not care at all to simply extend it another day... we WERE very Happy on the purchasing & receiving end and know of the donation wait-time because we asked them first-WE LOVE ALL THE ITEMS WE GOT & even the 2 wrong sizes will work out a couple years from now but the $10 CREDIT Basically covers shipping on the $40. PLUS Order we were Going to place but they have now lost all of our future business to Ebay. Schoola was AWESOME when their Shipping Was Not As High As It Now Has Become so for our family to not be getting any deal or able to use a simple credit that basically covered shipping we will be happy to go back to buying again on Ebay. Wish you LUCK & Happiness -Goodbye Schoola! Jenn. & Izzy, MI

They are bad about double posting clothes, sending wrong sizes and DO NOT order shoe's from them as you will never get them... I have been sent several orders with items missing, some not right sex, some wrong size and some with a Huge hole. The ones who are saying you have sent in clothes and do not see them, It is because they send them to their sister companies that do not donate and make large profit from them. After today Of getting a rude nasty email because I complained again about getting wrong sizes. They told me I would have to pay for return shipping before refund... I wasn't asking for nothing. I just wanted them to know YET again my order was messed up. I wish before referring people I would have done a little research about the companies... There is 3 of them so be Cautious of who you sell to, who you donate to and who you buy from. I've spent 250 in the past 2 months and several peieces have been sized wrong or just not there or have orders sit and then get an Opps 3 weeks later the item was not in stock. Really... because they had sold it for a higher price on their other site... Shop Local, These businesses won't last long... This is what I got when emailing them

I have never requested a refund and have always volunteered to return the items that I have got that were wrong. I have always just messaged them when my order's have been incorrect and I have spent 248.53 in cash to be exact in 2 months. This is what was sent to me per email, because of lack of warehouse doing their job or lack of website postings of sizing...

Daniil F. (Schoola)
May 3,4:13 PM

Hi Marlene,

Thank you for reaching out to Schoola. I'm sorry to hear that your recent order was unsatisfactory. Due to the large number of returns you have been requesting we will need you to ship the items back at your cost before we can issue a refund. The address to our warehouse is:

ATTN Maria
1655 Watkins Rd.
Columbus, OH *******

Once we receive the items we will issue a refund.

Have a great day!

I am obsessed with Schoola! I've placed over 20 orders over the past year and am continuously impressed with the quality, price, and condition of items I receive. Schoola has had their growing pains and in the beginning I received many items that were completely miscategorized (wrong size, for a child rather than an adult, different color or material from what was listed, etc.) I also got items in less than stellar condition with staining, pilling, shrinkage, etc. (The sizing continues to be an issue, so many brands that are obviously children's, such as Children's Place, Gymboree, Justice, are categorized as women's.) I decided to stick with them and fortunately Schoola has improved and has always provided excellent customer service. Each time I've had a problem with an item, they've issued me a prompt refund and/or replacement credits. I've learned to always examine each item carefully on the website and never purchase anything marked "blemished," as it's not worth the risk. My latest orders have been great, and I've gotten some amazing deals, including three cashmere sweaters in mint condition which retail from $150++ for $1.50-$3. (Two were bought during their 50% off sale in September.) I've also gotten tons of dress pants/office type wear in excellent condition for $2-$3/piece. The other day I was in Macy's and saw the same exact down jacket that I purchased over the summer from Schoola for $6 for...$160! Unbelievable! (Another tip is that if you see a brand you are unfamiliar with, google it and you may be shocked to see the retail price of some of these "premium brands.")
The best part is that they are always running money saving promotions. They frequently offer (they happen to be running it now) free shipping with no minimum purchase amount. They also add new inventory daily. I am always hunting for the best deals in the store and on line and I've found some of the greatest deals on this site! It can take some digging to unearth these "diamonds" but it's worth it!

If you haven't already signed up, you can use my link below for $20 of free merchandise plus free shipping. Once you've ordered for the first time, you will be given a link to share with others, and every time someone uses your link to make a purchase, you will receive an additional $20 credit.

https://www.schoola.com/stitch?ref=cp-3X1at9R97