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I sent in 3 bags FULL of great quality items and waited and waited and waited for ANY response. I asked customer service how long it would take to see well, any activity, and they told me it would take 2-4 weeks. Ok. It took 3 months to get a single item listed. There were 5 items in those bags which retailed for more than $160 and yet, they weren't even listed. Ridiculous. I thought I was helping my children's school, now I know better. I'll never send anything else in. Don't waste your time. Also, the quality of the items are a joke. I spent over $60 on one order and for the quality I got I could have paid $10 at a garage sale. Sorry, but you failed.
Vica H.'s review of Schoola earned 9 Very Helpful votes
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It's been over a month since I ordered, no contact from them and their "help line" hangs up on...
Hi Vica, thanks for writing. Due to the overwhelming popularity of our donation program, our processing time has been affected by delays this year. Rest assured, we are working hard to list all items as quickly as we are able. Note that some higher-end items may be reserved for special collections and listed in coordination with marketing campaigns, rather than immediately with the other items from the bag. Please contact our customer care team at help@schoola.com with your order number, and we'll be more than happy to refund or credit you appropriately for any issues with your order. Sincerely, Turi