FareGeek

They confirmed the booking, then wrote back to ask for the same credit card and ID details that had been entered securely online. When I asked politely whether this was standard procedure and whether this was possibly a scam, they gave me one hour to confirm my details via a print & scan form. As I was not at work, this could not be done in the timeframe specified. They then tried calling me three times at midnight. When I called back they said they could offer me a new far, 50% more than the originally quoted fare. I declined and booked elsewhere. Terrible, inefficient, unsatisfying way to run a business.

Sent to this site from momondo.com where 2 international tickets were booked and confirmed about 30 hours ago. Til now there are NO TICKETS. They have said, give us another 24 hours! These are legs of an international flight. They were able to ticket and charge one leg, but the trip is worthless without the otther leg. This is after calling them of and on for the last 12 hours. I don't know why they operate like this, confirm booking, but do not issue ticket. STAY AWAY!

I bought a business class flight only through this company but when I arrived at the airport I was told the ticket was only valid with a cruise voucher. There was no mention of this on my booking. According to Air France, this is a common ploy used by dishonest agents. Air France obliges them to sell these discount tickets only as part of a package but the agent then mis-sells them to customers. I spent all day on the phone trying to rebook a ticket but Faregeek refused to help. I was forced to purchase a last minute premium economy ticket (still more expensive than the original business class ticket) for the next day and claim the difference from Faregeek (who look unlikely even to refund me). Totally dishonest. Don't use this company.

Hello, I booked a round-trip ticket from London to Albuquerque this morning. I received two emails from Faregeek: One that states a flight reservation number and another that states an airline confirmation number and then a different flight reservation number. Although I received these two emails, it seems I'm still waiting for my e-tickets. Please advise. Thank you!

The website advertised a certain price and the confirmation I received after making the booking matches this price; however, after checking my bank account, I realised I was charged more than this. I've never had this happen to me when making a booking. Please advise.

Booked a first class combination business class ticket to Vietnam and their lying salesman Roderick said my e-ticket would be sent in 2 hrs. I e-mailed and finally received my e-ticket 5 days later! I called the airline about 5 days later to see if I could reserve a certain first class seat number and the airline told me that they don't have a first class, only business class and I gave them my e-ticket number and he said that was for premium economy? I did not respond directly to them, but called my credit card company and let them call them and be on a 3 way conversation. They tried to say I owed them 200 dollars to cancel the ticket and then called again and said I should share the cost of the cancelation? I filed a dispute with my credit card last week and they have already re-credited my account. Buyer beware!

I've heard of some people where everything goes perfectly. If you are willing to take the risk, go ahead, but personally I will never order through FareGeek again, probably reduced my life on this planet by stressing so much about it! Ticket wasn't sent when ticket was booked and was told to fill out a credit card authorization form. Never heard of such a thing! They called that they couldn't issue the ticket (even though they had all credit card info they needed for it) wanted details that they wouldn't need, very weird. Therefore tried to cancel ticket and guy got very defensive and rude. Luckily we were finally able to cancel the ticket without any charge.

I booked my flight on Saturday, February 21 and got an immediate confirmation stating my flight was confirmed. After 10 mins, I get a follow up email stating there was a credit card mismatch. I tried calling them several times for the next 48 hours, waiting from 30 minutes to 1 hr and still could not get a hold of a customer service representative. Someone finally emails me stating the flight increased from $765 to $815. I told them that I will only authorize a payment with the original booking price and I haven't heard from them yet.

Booked a flight from Ottawa to Orlando for our son then next day he received email saying the flight had been cancelled while attending university. Called home saying why did you cancel my flight and told we didn't.My wife booked another flight directly with airline as FareGeek had cancelled flight on own. Ten months later no refund after speaking with 5 different representatives all claiming that it was being taken care of. Given similar story that supervisors on another call or in meetings when asked to speak to someone in charge.
Credit card company would not help us as they insisted that we could not prove who cancelled the ticket.

The WORST company ever. NEVER EVER book through them, they are fraudulent and full of crockery! The "customer service" representative are extremely rude and nasty. I was yelled at by 2 agents "Jason" and "Xavier" who both refused to let me speak to a manager. Xavier ended up hanging up on me! Be ready for very thick Indian accents and highly unprofessional behavior. Please don't make the mistake me (and apparently from all these negative reviews) and many others made, do not use their services for any reason! Trust me you are better off paying a little more!

Faregeek are thieves. I booked out of LAX British air. Received a phone call saying it would be an american airline flight. They completely misrepresented. I cancelled and got charged $175 for cancellation which I was never told about got into a huge argument with someone named "falcon" and he said there are no supervisors. I will keep trying to get my money back or small claims court but beware. It was off of Momondo.

Horrible experience with fare geek. Booked my ticket 2 weeks ago and everything was confirmed. Since my card is international they cancelled it 1 day before my flight and advised me to book a new ticket for 600$. This company totally sucks, never again!