FareGeek

1. They overcharged my credit card by over $400. I threatened I would call my credit card company and report them. They apologized profusely. Made endless promises the refund was coming in 2 days... then 1 week... then 4 days etc. In the end, it took over 20 emails, countless phone calls, and endless complaints and threats of me sharing my experience on social media. In the end I got my refund, but that was well after 30 days. Not worth the time and aggravation.

Terrible site. I booked a flight and received an email confirmation that my flight was booked, however, the next day woke up in the morning to find an email that the billing address on the credit card was not accepted and they requested an address. I mistakenly had entered the wrong address and I responded promptly with the proper address. I never heard anything back so emailed two more times with still no response. I then called and was told that my flight was not confirmed and rates had gone up from $900 to $1300 and I would now have to may for a more expensive flight. Don't waste your time with this site. Much better sites out there that would at least contact you through phone or email to rectify the situation.

Worst site ever!
They confirmed an airline ticket and then 3 days later said I really didn't have it and I owed them more money. Worst part about it - customer service yelled at us on the phone and the supervisor actually hung up on us.

Don't book with them - totally fraudulent company.

First of all let me say how disgusting and awful thier customer service (if that's what you call it) is! I spent more than two days trying to get a hold of someone that speaks English (nobody does) and understands what I'm looking for. Second of all, they NEVER answer thier phones and when they do it's very unprofessional. They also will put you on hold and NEVER come back to the phone. This company is a scam and the people that work there are a bunch of illiterate idiots.

Unpleasant experience.
First, I got the ticket for one price, received two emails (conformation and "e-ticket) with that price shown as total, but then my credit card was charged for a larger amount.
Furthermore, the "e-ticket" email with "itinerary" had no itinerary or any information about the flight other than the flight number.
I had to call the Faregeek to get it all sorted out. First they said that when I bought the ticket on their site it was one price, but when they purchased my ticket from airline, the price changed. Never heard anything more ridiculous than that. This is not my first time buying tickets online, and the price you see as total is the price you pay. At least they refunded me the difference. Second, only after calling them and requesting my itinerary they sent me an email containing my e-ticket information.
Hopefully everything will go fine after this and I do get on my flight.
Bad experience. Never again using FareGeek

Their customer service sucks. The name on my daughters internationally ticket was spelled incorrectly and I was frantic and sent 5 emails the day before her fight trying to ensure she would be able to fly out of Canada. No return email. No one answers the phone and you must leave a message, no one returns your calls. Today I find out the charge on my credit card was more than the purchase price. I will send one email than I will deal with the credit card company. Avoid this company even if the price is lower than everyone else's, it really wont be when they charge your card.

I bought tickets from Faregeek and for a full day, didn't know whether the booking happened or not. It looked as if these guys shared my Credit Card details with a third party and they booked tickets by hand. They give us the option to choose seats but none of my choices were shared with the airline as I observed 10 days later. I had to manually log in and reupload my needs to airline then. All the better seats (Accessible) are gone and got a crappy position. When I emailed customer care asking why, their response was, "We would like to inform you that for seat selection or seat preference, you need to contact the airline directly or visit the airline website." I wonder why I gave all this information on their website in the first place and why they didn't mention it in any prior communications is beyond me.

Airline company screwed up my ticket, miscommunication on their end and somehow managed to change my departure date to a week before scheduled without notifying me. Faregeek customer service was easy to get a hold of, friendly, and had it fixed within the hour, no charge. I was afraid of contacting them after reading all the bad reviews but it seems people only tend to post when they have a bad experience. No issues here, hopefully everything will go smooth.

This fake company is operating by one or two fellows in India. Beware buying a ticket through them. There were so many restrictions that I lost half of my ticket and they wanted to charge me more than the Airline itself for a return ticket. Every time we call them, we get the same follow from India on line. He calls himself, Rone, and each time he tells a different story. He kept refereeing us to the airlines, American Airlines, the AA kept sending back to him. The worse ever experience in using an agent to book a ticket!

Don't ever believe with the one who said that FareGeek is good because they are the scammer. Sorry but mostly the Indian were them. Trust me they are the scammers. In my case and a friend of mine, we experienced the same thing about the credit card problem. The would even scammed through phone number. I think there is cyber court to give them a lesson :)

Do NOT use this site! They are a scam. I booked tickets for them for a price, then stayed on the phones with them for days(while the prices were going up) trying to validate billing phone number(that's what they were claiming even though the credit card confirmed for them that everything was fine). They finally said that they will issue the tickets, but it never happened. When I called to ask them why they didn't issue the tickets, they said the charge could not be processed and the fare expired in the meantime. They wanted to transfer me to some other department for some other round of calls and days spend with them to buy some other tickets at another higher price. They are a rip off. Stay away! I wish I would've read the reviews before buying from them!