FareGeek

Sent to this site from momondo.com where 2 international tickets were booked and confirmed about 30 hours ago. Til now there are NO TICKETS. They have said, give us another 24 hours! These are legs of an international flight. They were able to ticket and charge one leg, but the trip is worthless without the otther leg. This is after calling them of and on for the last 12 hours. I don't know why they operate like this, confirm booking, but do not issue ticket. STAY AWAY!

We bought tickets from them and then we had to cancel due to death. They confirmed a per refund. They were terrible. After over three months, they still have not returned the money. They still kept the money.

The agents are very unhelpful and completely useless. The complaint department does not reply at all. They are nightmare. No one should buy from them.

They charged me a different amount on credit card and wouldn't refund extra money through same credit card; rather they want to know bank account number. Sounds fishy

DO NOT BOOK WITH FAREGEEK.

I booked a trip with them with three destinations and paid for it. After arriving at the first destination, they canceled my second flight and did not notify me. They later claimed to have sent an email about this but no email arrived. They also accused me of deleting the email, which makes no sense. I was stuck in a foreign city for three extra days and eventually had to book a flight at a much higher price to travel to my second destination. This amounted to hundreds of dollars of extra expenses - roughly $600USD. For several months I spent hours on the phone and writing emails to them about this. Eventually, they offered me a $50 reduction on my next booking through them. Perhaps needless to say, this was not adequate compensation. The financial cost was secondary to the loss of my vacation. I had plans to visit family who live far away and was not able to see the people I had planned to. It has now been many years since I have seen them and do not know when I'll have an opportunity again. I contemplated suing Faregeek but the costs would have been significantly higher than the value of the benefits. They seem aware of this and use it strategically.

PLEASE HEED THIS WARNING: FAREGEEK IS NOT RELIABLE AND IS NOT ACCOUNTABLE FOR THEIR MISTAKES.

I have booked with Faregeek since January 2015. I called once to inquire about cancelling and it was 300$ to do so. I decided not to change. Recent events have led me to call them again to change my flights by one day on either end of my trip which is still months away. I have now been told that it will cost 600$ per person to change it, the same amount as a new all round ticket. I was also informed that if I tried to change it again it would be more expensive. HORRIBLE customer service and awful scam! Do not use them!

I bought my girlfriend a ticket to NY for her birthday and it was all confirmed and looking good. She arrived at the airport to check in and found no record of the reservation. We found in our spam an email from FareGeek sent on the day of travel to say the reservation had been cancelled... by them... with no reason or explanation. I waited to there phone message for 1 hour before giving up. I had to buy a new ticket at the airport for double the fare. I am furious.

I had to cancel a flight through illness and told them immediately. Even though the flight was made up of £400 in taxes with Lufthansa from LHR to DFW via Frankfurt - they offered me a £68 refund only which they said I would be paid within 10-12 weeks. I emailed them today only to be told I didnt send them an email to say I accept this offer. Absolutely poppycock. Dont book with them is my advice".

I travel once in every two months! So last month I selected South Carolina for my solo tour. I needed cheap airfare tickets and was browsing the internet. Though there were many offers, but the discounted deal that this website provided me with, is the one that I was attracted to the most. It had the cheapest price with no hidden costs. This deal went perfect with my budget tour plan. Thank you so much.

I actually used Wego.com to find the ticket with faregeek.com. A friend of mine recommended Wego.com so I tried it and found a great ticket one-way from ORD (Chicago O'Hare) - BKK (Bangkok Suvarnabhumi) for $688 on Cathay Pacific! Within 9 hours I received a "Ticketed" confirmation email from Wego on behalf of faregeek.com. I'm totally happy about this choice as I was a bit skeptical from all of the poor reviews. Give it a try, it worked for me.

Faregeek are thieves. I booked out of LAX British air. Received a phone call saying it would be an american airline flight. They completely misrepresented. I cancelled and got charged $175 for cancellation which I was never told about got into a huge argument with someone named "falcon" and he said there are no supervisors. I will keep trying to get my money back or small claims court but beware. It was off of Momondo.

I buy the ticket and then they still haven't reduce the money from my bank account. I can't check my booking in the flight website. I call them for long time but no response and they didn't reply my email as well. Poor! Please don't book flights on this website

They confirmed the booking, then wrote back to ask for the same credit card and ID details that had been entered securely online. When I asked politely whether this was standard procedure and whether this was possibly a scam, they gave me one hour to confirm my details via a print & scan form. As I was not at work, this could not be done in the timeframe specified. They then tried calling me three times at midnight. When I called back they said they could offer me a new far, 50% more than the originally quoted fare. I declined and booked elsewhere. Terrible, inefficient, unsatisfying way to run a business.

I too was nervous about using them. I didn't check this site before booking. I must say that my experience with them has been positive. I received my confirmation within 24 hours and any questions that I did have were answered swiftly. I booked a trip from the US to Australia and return. Their fares were substantially cheaper than even the airline's website. Yes, I would recommend them after doing your homework on checking all available sites.

Absolutely horrible. Booked 3 tickets to Europe for about $1500, have our confirmation # and everything. About 10 hours later receive a call (hidden #) saying our flight was CANCELLED. (Not everything, keep reading). Shortly after, we find the same exact flight for $1800+. I give faregeek a call thinking it was a joke because it was hidden #, and they say that the price we had purchased them at was a promotional value and they had no more tickets at that price. Let me remind you that at first they said our flight was cancelled now theyre saying crap about promotional value. There was nothing on our page about this being a promotional value and that there was a chance that we might not be able to get those tickets. I understand if there was a warning or a message stating but there was nothing! This company decided to cancel our THREE tickets because the flight we purchased tickets for had gotten a lot of other buyers and so they decided to raise the prices, AFTER we purchased our tickets and had our confirmation #. Extremely unethical, unreasonable and unprofessional. Dont waste your time or money with this company.

I have been checking out the travel deals offered by this website. The choices of places are good as these are the places that I want to visit. In addition to that, the travel deals price reasonably if not extremely cheap. This leads to a good bargain.

Hello, I booked a round-trip ticket from London to Albuquerque this morning. I received two emails from Faregeek: One that states a flight reservation number and another that states an airline confirmation number and then a different flight reservation number. Although I received these two emails, it seems I'm still waiting for my e-tickets. Please advise. Thank you!

The website advertised a certain price and the confirmation I received after making the booking matches this price; however, after checking my bank account, I realised I was charged more than this. I've never had this happen to me when making a booking. Please advise.

My friend recommended me this website. I just booked the New York to Moscow flight deal, which I got at a great price package. I was looking for something similar to that I can make my visit. Thank you Faregeek, very much.

I was searching the internet to get discounted or less priced tickets to fly to Sweden. It was month end and I had to depend on my saving and hence a less priced ticket is what would help me best. This website provided a great deal.

Hi, I have an urgent appointment in Atlanta (ATL) on Thurs April 21 from Toronto YYZ. The reviews seems to be mixed. I'm scared to booked this ticket as the price is significantly cheaper than the other airline. Can someone please confirm is this is a scam? Also been on hold for over 1 hour. They have poor customer service thus far.

Booked tickets to New York with Faregeek. They confirmed my seating which was paid in full. At the airport the airline informed me the seats were priority and I had no choose but to pay the extra money. Faregeek had reserved seats which were clearly not in the price I had paid. I have tried to resolve the matter for over a month now and Faregeek have now ceased to communicate or respond to me.
Avoid at all costs. Go direct to the airline.

No problem whatsoever with my tickets. They were emailed to me the next day. They were much cheaper than anywhere else. BUT. While I was away I urgently needed to change my flight home and could not get hold of anyone over the phone or via email despite trying literally non stop for 2 days to get help from them. I gave up in the end and stuck to my original flight home which caused me major problems. A good cheap deal but if you think you may need to contact them at some point then maybe don't bother..

I just booked with a trip from SFO to HK and yes, very skeptical after reading the reviews, but I figured they are a legit company in Delaware plus any issues, my credit card co could dispute. Rec'd 1st confirmation letter after I clicked submit. I called the immediately and the call center picked up right away and was very professional and courteous and informed me to be patient as they validate payment before everything goes through. Later on that evening, I contacted them again, very short wait on the phone and the rep told me they will validate my CC within minutes and ticket will be issued. Waited in the morning and poof, all 3 tickets were ready to go and i contacted the airlines and it was confirmed. For me, it was a breeze and i trust this is a legit business we they been around a long time. For some of the complaints, if you cancelled or change to change dates, a penalty will occur at any sites or travel agency, can't blame faregeek, they are a travel business. I will use them again and recommended folks to try them out at their own risk. I am one happy customer so far, though my trip is in months. I will make weekly calls to the airline to confirm!

They are Rude and not able to book your flights. Totally lost of time. Additionally they will ask you more money than what you see on the initial reservation, just because they were not able to secure it...

DONT USE THEM!