william e.

Booked a first class combination business class ticket to Vietnam and their lying salesman Roderick said my e-ticket would be sent in 2 hrs. I e-mailed and finally received my e-ticket 5 days later! I called the airline about 5 days later to see if I could reserve a certain first class seat number and the airline told me that they don't have a first class, only business class and I gave them my e-ticket number and he said that was for premium economy? I did not respond directly to them, but called my credit card company and let them call them and be on a 3 way conversation. They tried to say I owed them 200 dollars to cancel the ticket and then called again and said I should share the cost of the cancelation? I filed a dispute with my credit card last week and they have already re-credited my account. Buyer beware!