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North Carolina
2 reviews
0 helpful votes
Follow James K.
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The new grocery website component is absolutely the most user friendly site I have used for grocery shopping. The ability to compare all the pricing for each product is fantastic, we saved at least $15.00 on our last order, plus we pull up to the curb, they let us preview the products like bananas from the drivers seat. They load all your groceries into your car.

Very well thought out and so easy to do the shopping, I open the shopping window Monday, and finish in a couple of days, it keeps the cart loaded. All I can say is WOW!

There is no charge for this service.

WOW!

Great job Wal-Mart!

Date of experience: June 26, 2016
Indiana
1 review
1 helpful vote
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Solar panel project
September 13, 2018

Horrible. Called 3 times with reference numbers. Finally was authorized a refund. Called later in the day item would be shipped. Already ordered item through another store. Held my project up over three weeks and was over three weeks holding my money. Never again will I use Walmart. Com. Wold have gave no stars but that was not an option.

Date of experience: September 13, 2018
Texas
1 review
1 helpful vote
Follow Chu N.
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In general Walmart is the best chain retail store. Very fair pricing but selections are limited, slow moving items will be discontinued.
Some special made for Walmart small appliances such as toasters or ovens may have "unclear" 2 year warranty … make sure you ask about warranty before you buy… because after 90 days it could be your problem.
I still go to Walmart to shop because in small cities they are the only places to shop..

Date of experience: May 18, 2015
Mississippi
2 reviews
21 helpful votes
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EVERY time I go in this store because of a town our size I can't believe we only have this as a huge "supermarket" or you can drive 17 miles many stores. I usually try to go other places but sometimes just need to run in quick since I live 2 miles from this store. Why do they have 3 cashiers working, and around 5 people on the floor of an 70,000 square ft store working? Are there hidden workers? The lines are so long usually I just put the stuff down. The owners of walmart I guess are so greedy they just won't hire appropriate help... thats okay... I work in an industry where I see karma come for people when they are this greedy

Date of experience: July 18, 2015
Ohio
9 reviews
7 helpful votes
Follow Kathy B.
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I have had great experiences with ordering online with Wal Mart. They have a good selection, especially during Christmas. Quick shipping - everything in great shape. Only problem I would see is even big screen tvs are left on your porch - luckily I live out in the country - probably should have to sign for big items. I hate WalMart stores, but ultimately must shop there for some things.

Date of experience: January 11, 2014
Massachusetts
1 review
0 helpful votes
Follow Dena O.
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The Wedding Gift Registry hasn't been working for a week, I purchased an item on my daughter's wedding registry (last week) and it was not removed and marked as purchased, allowing anybody else to think it was available for purchase and she could in theory get 100 of the same gift. Contacted online help, "Roberto" told me they are having issues but even though it shows available if somebody attempted to purchase, they would not be able to do so. Well, guess what, Roberto... didn't think I'd take the time to find out what you were saying was the truth, did you?... I could purchase it again. I'm taking them both back and going over to Target to buy the same thing... I understand "technical difficulties"... but lying to the customer just to finish the chat... REALLY? I've been a loyal Walmart customer for years... that just ended today!

Date of experience: March 27, 2018
Oregon
12 reviews
37 helpful votes
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As for price comparison, its more or less (a few pennies less) than other retail stores in the same league. Employees always look miserable or as if they wish you'd drop dead. Many online items are not at the store, waiting to be picked up or not available after they've assured you they were in inventory. This forces me to have to order with shipping and spend more on the item.
I hope not to go back there again.

Date of experience: February 20, 2015
Massachusetts
1 review
1 helpful vote
Follow Tina H.
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I ordered a New England Patriots jersey for my Mom for Christmas. When I placed order on 12/11 the jersey was in stock with free shipping in 5-7 business days. I received a e-mail today stating it shipped yesterday 12/15 and will be delivered on 12/29! 2 weeks! Pony express would be faster!
I looked into the new way large companies are using Fed X or UPS to deliver to people's local post office then delivered to their homes and read nothing but nightmares with this. Once your package has gotten to the post office it can no longer be tracked. The postal service is complaining that bar codes and labels are not being generated properly, therefore causing these packages to need to be handled manually. This is causing a huge delay in deliveries.
People need to be find out if the businesses they are ordering from use this type of shipping and be aware of how long it will take their purchase to be delivered.
I wish I had known.

Date of experience: December 16, 2014
Canada
20 reviews
50 helpful votes
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Okay walmart still doesn't have an app but as of this year they have a Canadian website. Now I know why they waited so long. Rather than just offering shipping to Canadian addresses they've created a. Ca that appeals to customers from my region. Fast shipping and store pick up. The usual walmart quality so not great but about what you'd expect for the price.

Very small selection on clothes and toys but I'm sure that will change in the Christmas season. Selection is better at the store but I love the convenience of the site.

Their automatic re-order feature doesn't work, but whatever.

Date of experience: April 6, 2016
California
2 reviews
1 helpful vote
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Value for money
May 18, 2016

I love to shop at Walmart, everything is there. I get calls from my grocer worried as I am not frequenting him. They have broken hearts but formed real time relationship. A little money saved means you can buy some more. You tend to overspend but it's OK the stuff is good

Date of experience: May 18, 2016
Louisiana
1 review
0 helpful votes
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I was using Walmart for my shopping at times until I found out they're politically associated with CNN news. The CNN coupons? Walmart needs to stay away from politics. They're a grocery store that serves all people and we don't need politics thrown in our faces when we are just ordering groceries.

Date of experience: September 26, 2020
Canada
5 reviews
1 helpful vote
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Delivered on time
March 13, 2017

Walmart.ca has amazing delivery system, way better then Amazon. They deliver right to your door or closest Canada post location. You can order all non perishable items, and usually the stuff shipped is newer and fresher then what you can even buy in stores. Very Easy returns, very ideal for buying larger items, when they wont fit your car.

Date of experience: March 13, 2017
California
4 reviews
2 helpful votes
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AWFUL!
September 5, 2018

I have ordered many times from the Wal-Mart website using their site to store feature. Every single order I have placed I have received an email stating that at least one of the items was not actually available. Apparently their inventory system is severely lacking. Also when you order online to have the items shipped to your house, every single item will come in a separate package. Fun! I guess it is my own fault since for some reason I still continue to buy from them, so from their side there is no reason to improve. They need to stop trying to compete with Amazon because clearly they will never reach that level.

Date of experience: September 5, 2018
New Jersey
2 reviews
2 helpful votes
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Everything I have purchased from Walmart has been great. No complaints. Recommend. Go to Walmart and purchase something that you usually buy at another store and see the difference in price. You will be pleasantly pleased.

Date of experience: August 31, 2017
Idaho
2 reviews
10 helpful votes
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Purchased new in 2014. 90 days Walmart Warranty and 1 Yr. Factory Warranty. It lasted about 18 months. Light household use. No help from Panasonic or Walmart. It filled the kitchen with foul smoke and was still pouring smoke when I shut it off. Appears to be a possible fire hazard.

Date of experience: December 29, 2015
Iowa
22 reviews
16 helpful votes
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Erratic reliability
June 30, 2015

Searching for anything on the Walmart.com site is an iffy thing. You cannot rely on product availability in your local store; one store associate told me they frequently dealt with irate customers with this issue. Ship-to-store usually works smoothly, though my local stores are so short-staffed that I've had significant wait times before someone was free to come and retrieve my package. This is not my favorite web site to shop, nor my favorite physical store to visit.

Date of experience: June 30, 2015
North Carolina
4 reviews
2 helpful votes
Follow Kathy S.
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I am very disappointed with Walmart. I quit shopping at Target because of their bathroom policy that endangers my safety. Now Walmart.com has removed the ship to store option leaving the only choices to pay for shipping or purchase a shipping pass.

Date of experience: September 12, 2016
Washington
5 reviews
3 helpful votes
Follow Linda K.
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I love to shop online with Walmart. Their selection is always greater than the 3 stores we have locally. They are efficient in processing and sending orders and go the extra mile to make sure it arrives safely. In addition, if you choose to have it delivered to a store for pick up, it's free shipping. Can't beat that!

Date of experience: February 2, 2015
Alabama
2 reviews
3 helpful votes
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I have ordered my last order from Walmart--took almost 2 months and many frustrating calls to warehouse (and re-ordering) when last I tried, but I gave it another shot. Order to arrive 3 days ago. They keep updating (with no details) to the following day. Item will be returned as if it arrives. Meanwhile, my credit card has been charged for a non-arrival.

Date of experience: April 26, 2018
California
1 review
4 helpful votes
Follow dale c.
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Garbage company lies.to customers and they get caught and use excuses to try and cover. Lazy employees and managers in customer care lie and tell you they will fix it and send false adds pics and you do and it's not even to right department. And then you get excuse they are years old adds but they did not show up a few months ago violates.the truth in advertising laws and click bate laws for adds as well and excuses lies and the we are so sorry bit to bad.

Date of experience: November 20, 2021

Overview

Walmart has a rating of 2.5 stars from 4,412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 696th among Discount Shopping sites.

service
694
value
636
shipping
539
returns
493
quality
575
+345