Walmart

For a Billion dollar company I would think they could afford to update their Internet System. Christmas was just forget it. When looking up something. Using SEARCH. All kinds of junk would pop up. It would take me 2 hours to order 6 items. Then the cart button does not work. It is the same with SAM's CLUB. Several times I am missing items because it did not go in the cart. Walmart hurt themselves and it's happening to Sam's Club. And it effects the employees who are losing their job. I have a Migraine after ordering from the web sites because it is so frustrating.

Originally, I felt like many folks who said WALMART, henceforth called W, is putting the little shops out of business. Fast forward approx. 7 years later: I am a faithful W in store and online shopper. 1. prices rarely can be beat with varying price points to suit any budget. 2. Availability and options are good. 3. relatively good quality for money. 4. easy returns. 5. ONLINE SHOPPING is the best, with outside vendors, relatively trouble-free returns. Literally on W. Com you can do most all of your shopping. It is easy to place an online order to meet the total for free shipping. I keep a running list of items I need and place the order once I have reached the minimum order total, believe it is either $25 or $35, to take advantage of the free shipping.

Though there is some truth that the small merchant cannot compete with W; it is also a fact that W's prices are reasonable especially for low and fixed income people.

All in all, W is wonderful. Off I go to place an order :)

Will go shopping at Walmart anytime before ever walking in the door or logging onto Sam's Club website. I have found more benefit and savings since leaving Sam's and going elsewhere for the same products. Thank you Walmart for providing great prices and always having good product to select from. I'll keep coming back as I know where the real savings are.

There are too many fraudulent activities and the people that are supposed to help in the chat only try to waste your time and take 5 minutes to answer simple questions. I cannot shop here anymore because it is not safe. I have had my account broken into many times and no one cares to assist with these issues. I give you as much information as you need but they still choose to side with hackers. This is bad reflection on the company.

Ordered a chair a week and a half ago, it was not received. Chatted with customer service, found out that they had lost the chair. I see three times that Walmart.com has failed with this transaction.
1. Losing the chair. It is a chair, how can it be lost? It doesn't fall between the cushions.
2. Not notifying me, waiting for me to call. Isn't there an automatic or manual notification feature whenever an item goes missing? Poor customer service?
3. Then when I decided to get a refund, it will take 5 days to credit it back. Walmart has already had my money and not given me anything in return for 12 days, now add another 5? When walmart debited it, they took it within minutes. I know for a fact that Credits don't need to take that long.

I use Amazon, Walmart's competitor, frequently. They never have this happen, I can see who will be winning the battle. Price isn't everything, customer service is as well.

When searching, be sure to check the Walmart check box for seller and leave the others unchecked. If there is an issue with the order, Walmart won't handle or let you contact the seller directly. Instead you have to go through their forms for communication. The other sellers also ship slower and tend to ship the wrong thing, which is how I learned all this.

That said, ordering from Walmart online is a decent experience. It is clear from their site why they will always be behind Amazon, but some things are cheaper at Walmart, they offer free shipping over $35 and the shipping charges are reasonable.

I agree with the previous comment. IVe used the home delivery a few times and began to notice mark ups - as much as one dollar per item! - compared to the in-store price. It was shocking and upsetting to learn that this potentially great service is not really free as advertised. There are hidden costs and it's a rip off. They could fix this by showing two prices: the "delivered" price and the in-store price. I don't know if Kroger's and others do the same thing but I'm going to check it out. Very disappointed by the come-on and being misled by the bait and-switch tactic.

Having to schedule a time to pick up your order is ridiculous. They give you a one hour time frame and usually most of the times needed are taken. I can't order something and have my significant other pick it up anymore. It is very frustrating so now we just go to Target.

Ordered a product from e-commerce platform Bargain Mall recently. Received product on time and impressed with how well order was processed and shipped. Further impressed with product received. Brush cutter failed, however, in second hour of use. Vendor is most talented in giving runaround. Asking for pics and video. Where is the Walmart I have spent years and lots of money with? Do they let just anybody sell on their website? Folks, do due diligence on anything you order from Walmart.com. You will find the Walmart that guarantees customer satisfaction in their stores does not exist at Walmart.com.

Walmart online shopping has issues: merchandise can arrive late, damaged, or worse, not at all. Refunds and returns can be a headache, especially if merchandise was third party purchase. Other posts here are not all "sour grapes". Want to check online to see if an item is in your local Walmart? Sign in - Walmart keeps changing "My Store". Clicking "Make This My Store" search item and price. They should include a warning: "not recently updated" and "prices subject to change". My advice? Shop Amazon.

My review is based on the last number of years. They have steadily dropped In their quality of customer service, prices, availability, delivery, employee morale, website functionality, and reputation. What gives, Walmart? It is so sad when a company makes all the cuts in the wrong areas to save a buck and ends up cutting their own throat. A once reputable company, Walmart is just a mess now, as well as being the butt of jokes on YouTube and social media. I am so fed up. So so fed up. I don't know if they're ever going to pick themselves up again, but it's time for me to move on.