yolanda g.

DO NOT, I REPEAT, DO NOT USE THESE PEOPLE. These folks are the best bait and switch I have ever seen. They charged me $40 for getting a birth certificate for my son from NY while I live in NY. I used them because the Vital Records Office in NY is closed due to the pandemic. They sent me an email with a form that I had to download, fill out and send to the NY Vital Records Office and pay the $15 which is the cost of the birth certificate. This form can be downloaded for free from the internet but I didn't check this before sending them the $40. I subsequently went to another site and ordered the birth certificate from them and the charge was $15 plus $8 fee for a total of $23! SCAMMERS!

The following message is what I wrote to them after realizing that I was scammed. I wouldn't mind paying the $40 if they were going to handle getting the certificate and mailing to me. However, as you will see, they emailed a form with instructions for completion to be mailed and include the $15 actual certificate fee!
BEWARE, BEWARE, BEWARE... THIS IS AN UNSCRUPULOUS BUSINESS. DO NOT TRUST.

"Yes! I am going to dispute this $40 charge with both PayPal and my Chase Visa credit card because the $40 fee is simply to send me an email with Birth Certificate form and instructions on filling out and mailing myself. I'm also going to report you to BBB and leave you negative reviews. I agree your service deserves a fee BUT not $40 for sending me a form that I am to fill out and mail it in myself! Your competitor Vital Check costs a total of $23.30 which includes an $8.30 fee and they finish the process and the certificate mailed directly to me. You are shameless."

Originally, I felt like many folks who said WALMART, henceforth called W, is putting the little shops out of business. Fast forward approx. 7 years later: I am a faithful W in store and online shopper. 1. prices rarely can be beat with varying price points to suit any budget. 2. Availability and options are good. 3. relatively good quality for money. 4. easy returns. 5. ONLINE SHOPPING is the best, with outside vendors, relatively trouble-free returns. Literally on W. Com you can do most all of your shopping. It is easy to place an online order to meet the total for free shipping. I keep a running list of items I need and place the order once I have reached the minimum order total, believe it is either $25 or $35, to take advantage of the free shipping.

Though there is some truth that the small merchant cannot compete with W; it is also a fact that W's prices are reasonable especially for low and fixed income people.

All in all, W is wonderful. Off I go to place an order :)

Mostly good products offered but when it is not so good, there is a selective policy of NOT RETURNABLE on certain items. Example, I bought my fourth LV bag, having already bought 2 LVs at the LV store directly. When I received the LOCKIT bag, I was so disappointed as its condition was only fit to be given to a thrift shop and claiming it on tax returns. The photos did not truly depict the bad condition of the bag. It was my second LV bag bought from RR. It will be my last purchase from RR. It is obvious management lacks wisdom in not allowing return of bag. This policy will mean a greater loss in the long run as I had also planned to be a consigner. There are other online consignment business like POSHMARK, their gracious services and customer friendly policy is the advantage they have over RR. I WILL NOT RECOMMEND buying from REAL REAL and will update friends/family to whom I had recommended RR to not buy from them because of their selective return policy--certain items are not RETURNABLE. Not to worry, I will block RR and they would have lost more than accepting a return which was to be immediately following receipt. I had planned to cosign an LV, Rolex, Mikimoto pearls I didn't hardly use and other items of note that I am tired of. Worst of all, when I asked to speak to a manager or supervisor, the representative told me there are NEVER any exceptionswhat a shame! A company is run that way. You may become bigger than big, but you could've been bigger. Ponder that for just 1 second!