E D.

Over the years I found a lot of cool stuff at Ross. But the one deterrent that I hate about it is the freaking security people standing at the front door Really? The other stores I frequent like TJ Maxx and Marshalls do not have security people standing there when you walk in. Those stores seem much more welcoming to me. Ross apparently views every customer as a potential thief. It makes the whole store feel very low class, like you're shopping with a store full of thieves or shoplifters. I do not see that at Macy's or even Kohls. ( I realize they may be around but they're not suited up in a threatening uniform.) Seriously, what's up with that?. It's demeaning to the shoppers.

I agree with the previous comment. IVe used the home delivery a few times and began to notice mark ups - as much as one dollar per item! - compared to the in-store price. It was shocking and upsetting to learn that this potentially great service is not really free as advertised. There are hidden costs and it's a rip off. They could fix this by showing two prices: the "delivered" price and the in-store price. I don't know if Kroger's and others do the same thing but I'm going to check it out. Very disappointed by the come-on and being misled by the bait and-switch tactic.