Tabby T.

My boys absolutely love WWE! I've ordered twice off the website so far and received everything correctly in a timely manner. Thank you so much for all your hard work and hopefully other sites can learn how to be efficient like you.

I've order multiple times and items from the website. Always arrive very quickly and correctly. Don't always like them coming in different shipments but hey they arrive and on time! One of the few websites I haven't had ordering issues with. Especially with Christmas time being so hectic thank you for all your hard work!

I ordered an under amour hat for my husband for Christmas and was sent the wrong color. It was ugly! I emailed the customer service and drove the hour and half round trip to return it to the store to be exchanged faster. The sales clerk and I ordered it together. I received my package today to get the same wrong hat I did not want! Beyond frustrated I try calling the toll free number on my shipping papers to get disconnect tones. I look on the website and found a different number. I call and they tell me I had to go through the same crap again. I refused and asked for a supervisor. I hate having to be nasty because their just trying to do their job but it was ridiculous! After arguing and yelling he told me to keep or donate it and I would be refunded and fix the website. I will never shop their website again which I did enjoy very much until this awful experience.

We ordered a bedset for our daughter and after 2wks of not receiving it but took our money out of our account I called ups to find out where it was. Ups hadn't even received it! We were told to call the company in which I did. The lady couldn't even find our order in their information. I gave all the numbers and dates needed and she was clueless. We then stated we wanted a refund and she screws that up too! I checked to make sure because they haven't followed through with anything. She apparently requested to find our order not refund us. When I checked our order status, it stated to return the product to an address. How can I return a product I never received?! So call #2 but the specialist seemed like she knew what she was doing so hopefully we will have our refund soon... I will never order from them again and advising friends, family, and all those who read this save yourself the headache and do not order from them.