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How would you rate Walmart?
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California
2 reviews
5 helpful votes
Follow Adriennne S.
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For all the bad hype Walmart gets for being a 'big box store' I've never had a problem ordering from them online my stuff always comes on time - sometimes even earlier then the delivery date on the order, it's super easy to return either thru the mail with the return shipping label that's always included or in store. Oh yeah and hands down they have the best prices on just about everything even beating out Amazon- which I love too

Date of experience: December 17, 2011
Tennessee
22 reviews
24 helpful votes
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Price scam
January 3, 2016

Ever noticed how many items ring up a higher price that what it showed? Notice there no questions asked policy when you tell them the price is wrong. Think about the millions they make by not correcting the errors. Most people do not look or remember the prices they are supposed to be paying.

Date of experience: January 3, 2016
Virginia
3 reviews
1 helpful vote
Follow Sakuna G.
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As an elderly, disabled live-alone person without a car, I truly enjoy having my groceries and other things delivered. When I have had problems with products, they have been very positive, helpful and constructive, even giving me a 10% when my new fridge arrived with scratches. The one big issue that I have raised with no satisfactory resolution is the consumer's lack of control over delivery dates. Not being able to block out dates has caused me some grief.

Date of experience: September 12, 2017
Florida
8 reviews
52 helpful votes
Follow Daman Y.
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Walmart has crappy selection, dirty stores, rude or non-existent customer service-and if corporate wants to wonder why everyone hates the place but still shops there and puts up with this garbage-it's size and lack of competition-the other stores don't have the balls to go up against ol' Sam W. And his minions who have taken the little guy with his small business and sent him packing with cheap goods from China that make people sick-amazing

Date of experience: July 5, 2015
California
6 reviews
9 helpful votes
Follow she t.
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If you don't get up early don't bother. One of those things, the early bird gets the worm. If you're looking for shopping savings online and not an early riser like myself then set your alarm or forget it because it's gonna be gone. Quantities are very limited and selected sizes or varieties apply.
Most of my online experiences with online shopping for sales, black Friday, etc, have been to no avail because I'm a late sleeper or riser and I miss them, LOL.
Good sales, just have a back up plan when you need it. Friend, family, alarm clocks ( 2 if possible) and have all your information saved for quicker check out. Do the day ahead.

Date of experience: February 2, 2015
Idaho
2 reviews
0 helpful votes
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Amazon killer
April 15, 2019

Forget the Walmart myth of low end products, they have everything you could imagine at amazing prices and excellent customer service if you might ever need to use it. Free and extremely quick shipping is achieved on about every transaction. Give it a try, you will not regret it.

Date of experience: April 15, 2019
Florida
4 reviews
2 helpful votes
Follow Toni B.
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Low total amount required for free shipping so we order our everyday items at Walmart.com. Fast delivery - super convenient to have everything from vitamins to toothpaste shipped directly to the house.

Date of experience: August 24, 2015
Canada
6 reviews
3 helpful votes
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Love Walmart!
February 12, 2017

Walmart shopping on and off line is great! Especially when you are busy and need to get everything in one stop! I love the clearance deals that they have online it is a nice way to prepare for the next season with three kids!

Date of experience: February 12, 2017
Canada
1 review
18 helpful votes
Follow B P.
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Ordered a Rattan Wicker bed 2 weeks ago. Every 72 hours I am promised someone will notify me of the parts or if I am to return everything. 6 calls later someone showed me a way for ME to contact the manufacturer myself as Walmart can't be bothered doing this themselves. People make fun of Walmart as being the store for "trailer trash people" as their main customer source. The same people must also be in management positions. Walmart cashes my Credit Card but they take no responsibility in getting the items to you. If you are able to find what you want somewhere else, even at the expense of a few dollars more, do yourself a favour and buy somewhere else.

Date of experience: June 19, 2020
Texas
3 reviews
5 helpful votes
Follow Kay L.
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It's easy, fast... get quick updates if there are any changes. If my money needs refunding I don't have much work to do. Depending on how deep in "the hood" your pickup location is, you don't have to wait too long to get your item.
The site also has a great range of products/sellers as an alternative

Date of experience: March 17, 2017
California
23 reviews
77 helpful votes
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I'm not a Walmart shopper, only because there's not one near me, I shop at the chain that starts with a "T" when I'm discount shopping. While searching online recently, a couple of high end beauty products and perfumes that I occasionally indulge in were available on their site for much lower prices. If you look at the small print, it will say "ships from so and so", not from Walmart. In a couple of cases, I was familiar with the sites they mentioned because they are known for selling expired products or items that the companies that make the authentic products will not stand behind. Obviously, millions of people trust this store, but check out where your products really come from before you buy!

Date of experience: July 21, 2017
California
18 reviews
23 helpful votes
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Grrrrrr
July 27, 2015

How can people who read shop here? This family-owned company imports 5% of China's exports. Do you need more information than that? This family-owned company does not share its wealth with its employees, who keep the stores operating. Employees are scheduled so that they don't work enough hours to qualify for benefits. Many are on public assistance. Many are elderly. To me, this is about as UN-AMERICAN as a company can get. WalMart is wiping out ma and pa shops nationwide, spreading its scourge. Where should people go for a price break? ANYWHERE else. When you walk in their doors and buy their (China's) "goods," you are patting them on the back and reinforcing the decline in small businesses in your community WalMart creates. And, yes, I knew poverty. Poverty and stupidity are not the same thing. One good thing about WalMart? What would the Internet be without all those hysterically awful photos taken at WalMart?

Date of experience: July 27, 2015
Illinois
6 reviews
23 helpful votes
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I love Walmart
October 4, 2017

It's Walmart. You either love it or hate it. I live right by one and never need to shop on their website which is very nice. I get a portion of my groceries there cause it's so close and they have better deals than some of the other grocery stores nearby. I typically shop there during the evening though because it's always too busy during the day and I really only have time at night to do grocery shopping anyway. Pretty much also my #1 stop for essentials like shampoo, face wash, soap, and other stuff for the bathroom. Staff is very friendly and always greets, even the overnight stock team greets if I'm doing late night shopping.

Date of experience: October 4, 2017
Colorado
1 review
2 helpful votes
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They do not seem to hold their partners that list product to any standards. I purchased a small air conditioner which ended up being much smaller than the listing implied. When returning they only refund 80% and I had to pay return shipping.

Date of experience: June 25, 2018
Kentucky
7 reviews
22 helpful votes
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Terre Haute, Indiana's worse pharmacy ever. Call in a prescription and told to wait for an hour, then it takes two and half hours after showing up in person for what should have been a quick pick-up. Total pack of idiots work there.

Date of experience: February 3, 2015
Tennessee
4 reviews
6 helpful votes
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Horrible service
January 28, 2018

Cannot seem to get orders correct, shipping times are way off. Received wrong items, damaged packaging... You name it, every time I order. I would rather pay the extra money somewhere else as long as I get what I ordered and on the day I am expecting it. Customer service is rude, just as bad as going to an actual store, which I try and avoid, my whole reason for purchasing online in the first place. Most incompetent workers I have ever seen.

Date of experience: January 28, 2018
Washington
6 reviews
0 helpful votes
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Walmart NEVER Again
August 14, 2019

I sent a message to Walmart customer service regarding a recent purchase, the response took 8 days and my problem was not resolved. Such a frustrating company. All they did was redirect me to their Corporate offices. I'm using Amazon from now on.

Date of experience: August 14, 2019
Illinois
14 reviews
48 helpful votes
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China
March 21, 2016

After I look at the YouTube video "Is Walmart Good for America" through PBS. I do not shop their anymore because I don't want what I buy to go to China. The video was made in 2004 containing why things are so cheap. If you lived in China making say like Barbie dolls; you would get paid. 25 cents an hour.

I'm sure all retail stores are "made in China" but Walmart is by far the worst.

You can't make a living and have to buy food with food stamps. Watch the video and find out for yourself.

Date of experience: March 21, 2016
Florida
5 reviews
5 helpful votes
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A necessary evil
April 26, 2016

Ugh, what can I say about Walmart that hasn't already been said. Low, low prices, right? But cheap, cheap quality on anything that is meant to last more than a few months. Stay away from buying anything of great value here (except maybe a TV or something). But for your everyday bulk shopping of stuff, it's alright..

Date of experience: April 26, 2016
New York
3 reviews
6 helpful votes
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Great
December 17, 2017

I haven't ordered much from Wal-Mart. But, the orders I did place were great. There prices are better than majority of their competitors, shipping is fast, and always securely packaged. I will continually keep ordering from them.

Date of experience: December 17, 2017

Overview

Walmart has a rating of 2.5 stars from 4,412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 696th among Discount Shopping sites.

service
694
value
636
shipping
539
returns
493
quality
575
+345