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22 Reviews by Donna

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MOHU

MOHU

7/5/15

My experience with Mohu has been wonderful. They answered all my questions, helped me with my order, and processed my return when the item I purchased did not work for me (due to my home's location - not a fault with the product). They truly seemed to care that I was a satisfied customer, both before and after the sale. I highly recommend this company.

Service
Value
Shipping
Returns
Quality
BlueCloudBooks

BlueCloudBooks

7/5/15

I order a lot of books online, mostly used. My experience with BlueCloudBooks has been completely positive. On the rare occasions when there has been an issue with an order, their customer service department is on it like a duck on a june bug. They are professional, courteous, and always work to make sure I feel like a valuable customer. BlueCloudBooks is one of my go-to vendors for fair and honest used book purchases.

Tip for consumers: Order turn-around speed and shipping speed are two separate things. The vendor is responsible for getting the order out the door quickly. The postal service is responsible for delivery. BlueCloudBooks ships books quickly; the post office delivers books according to their delivery priority system.

Service
Value
Shipping
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ThriftBooks

ThriftBooks

7/5/15

The selection is impressive, descriptions are accurate, orders are processed quickly, and customer service is outstanding. Because the inventory changes constantly, I have found that I can almost always find what I'm looking for if I keep checking back. On the few occasions that there has been an error with a listing or with a shipment, customer service has been fast, professional, and courteous. I am confident that I'll be treated well each time I place an order with Thriftbooks.

Service
Value
Shipping
Returns
Quality
BackyardGardenPros

BackyardGardenPros

7/5/15

Wonderful vendor, excellent customer service. I have been totally pleased with my transactions with BackyardGardenPros and recommend them highly.

Dr. Bronner

Dr. Bronner

7/4/15

I've been a Dr Bronner's Magic Soaps user for many many years. I just discovered the web site recently when I couldn't find what I wanted locally. I LOVE this site. Not only is the selection of products complete, but the site offers information and helpful hints for using their products. The ordering process was simple and easy, and the shipment went out right away. My order was well packaged and arrived without damage. The prices are reasonable and in some cases less than I would have paid locally. I am thrilled to have discovered their site and plan to be a repeat customer.

ThunderShirt

ThunderShirt

7/4/15

I have been involved in dachshund rescue for many years. My latest rescue girl was a bundle of terrified anxiety when I got her, and I was skeptical that the Thundershirt would help. While it does not work for every dog, with her it was a miracle. My other rescue is well adjusted except when he hears loud noises (thunder, fireworks, construction). During one especially loud thunderstorm, I put my girl's Thundershirt on him - and he immediately calmed. I ordered his Thundershirt that evening, along with the anti-anxiety spray. I spritz that lightly on their Thundershirts if I'm anticipating an especially stressful situation for them. I am totally pleased with thundershirt.com, their products, and their support staff. I am a very satisfied repeat customer.

RepairClinic

RepairClinic

7/4/15

I have used RepairClinic.com for several purchases and have found them to be a great company to work with. Their inventory of hard-to-find parts is amazing, and their customer service has been exceptional the few times I've needed to contact them. I highly recommend this company and plan to continue to be a customer in the future.

DachsundDelights

DachsundDelights

7/4/15

This is my go-to site for dachshund harnesses, which are custom-made for the unique dachshund body shape. The products are high quality and well made; I have never had a harness wear out or break. I've been a customer for decades, and I highly recommend them to anyone who is owned by a dachsie.

BetterWorldBooks

BetterWorldBooks

7/3/15

I have placed many orders with BetterWorldBooks.com and plan to continue to purchase from them. Most of my purchases are used books, though I do buy a new book now and then. I have found the descriptions to be fair and honest, and they process the order quickly. A word about shipping - media mail can be very slow; that's why it's less expensive than first-class or express mail. That is on the post office, not the bookstore. The few times that I have had an issue with an order, BetterWorldBooks has responded quickly and courteously. Their support staff is wonderful, and they seem to value my business. This impresses me, since most of my orders are well under $10. I consider BWB to be one of my preferred vendors for buying used books.

Bath & Body Works

Bath & Body Works

6/30/15

As much as I enjoy shopping in the physical store, I really love shopping the online site. I like to take advantage of their fabulous sales, and I stock up when they discontinue one of my favorite scents. My purchases arrive on time and well-packaged so there is no damage. I highly recommend this site.

HomeDepot

HomeDepot

6/30/15

I have used Home Depot's ship-to-store online purchase option several times, and I have been pleased each time. The local store staff is friendly and helpful, and I enjoy shopping at the store and online.

AbeBooks

AbeBooks

6/30/15

I order a lot of books, sometimes one at a time, and sometimes a dozen at a time. AbeBooks has been the perfect clearinghouse for getting the best price and the best quality for the money. I especially appreciate that they stand behind what they sell. I have had to request a refund on occasion, and each time the process has been smooth and easy. AbeBooks is one of my favorite sites, and I shop there often.

Amazon

Amazon

6/30/15

I have been completely satisfied with all my Amazon purchase experiences. When I have been unhappy with a specific purchase, Amazon has been wonderful about authorizing a refund and paying the return shipping charges. My only complaint is with the book ordering. They have stopped offering a discount for pre-orders of some books. That just means I go elsewhere for those books. Otherwise, I love Amazon's promptness, service, and reliability.

Sears

Sears

6/30/15

The search engine is so awful that it is essentially useless. I don't waste my time on this site any more.

L.L.Bean

L.L.Bean

6/30/15

I have been completely pleased with each order I have placed on the L.L. Bean site. I recommend them without hesitation.

Kohl's

Kohl's

6/30/15

I *LOVE* shopping Kohls online. The selections are fabulous, and if I get something that doesn't suit, I can return the item to my local store with no problems at all. If my local store doesn't have what I want in my size, I can usually go online and order it. I still get my discount, and I can still use my Kohl's cash, all from the comfort of home. I love it!

Lowe's

Lowe's

6/30/15

I have come to rely on Lowe's free ship-to-store option for many of my home and landscape needs. I can place the order at my convenience, then Lowe's sends me an email when the merchandise is ready for me to pick up. The pickup area is at the front of the store, and it is always staffed by courteous, competent, professional sales staff. I highly recommend Lowes.com as a safe, reliable site to use.

Walmart.com

Walmart.com

6/30/15

Searching for anything on the Walmart.com site is an iffy thing. You cannot rely on product availability in your local store; one store associate told me they frequently dealt with irate customers with this issue. Ship-to-store usually works smoothly, though my local stores are so short-staffed that I've had significant wait times before someone was free to come and retrieve my package. This is not my favorite web site to shop, nor my favorite physical store to visit.

Target

Target

6/30/15

The Target.com site is easy to navigate and easy to order from. I have been completely pleased with every item I have ordered from this site. Deliveries are well packaged and arrive as scheduled.

PetFinder

PetFinder

6/30/15

I always check Petfinder when I'm looking for a companion animal to adopt. I like being able to search by geographic area as well as by pet type. I rely on Petfinder.

Donna Has Earned 12 Votes

Donna H.'s review of Sears earned 2 Very Helpful votes
Donna H.'s review of BackyardGardenPros earned a Very Helpful vote
Donna H.'s review of RepairClinic earned a Very Helpful vote
Donna H.'s review of BetterWorldBooks earned 2 Very Helpful votes
Donna H.'s review of AbeBooks earned 3 Very Helpful votes
Donna H.'s review of ThriftBooks earned a Very Helpful vote
Donna H.'s review of AbeBooks earned a Well Said vote
Donna H.'s review of Walmart.com earned a Very Helpful vote

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