Wanda T.

I am a pen junkie. I am always on the lookout for the elusive perfect pen. JetPens has everything and then some. I love that I can buy pens/markers/fine liners from them that I would not normally have access to or even know about. Also their prices are great and their shipping is even greater, I always get my orders within about 2 or 3 days of placing them and I always only use the standard shipping. If you love pens or stationary then you should definitely check out JetPens. I have placed well over a dozen orders on their site and have never had any issues!

I have ordered many times from the Wal-Mart website using their site to store feature. Every single order I have placed I have received an email stating that at least one of the items was not actually available. Apparently their inventory system is severely lacking. Also when you order online to have the items shipped to your house, every single item will come in a separate package. Fun! I guess it is my own fault since for some reason I still continue to buy from them, so from their side there is no reason to improve. They need to stop trying to compete with Amazon because clearly they will never reach that level.

They offer express shipping but it is pointless to pay extra for it since they make no effort to actually express ship your order out to you. I ordered 2 pairs of shoes 3 days ago, paid extra for 2 day shipping and was sent a tracking number. When you look at the number on the UPS website it only says that the label has been created and that is it. I then emailed customer service about it and was told that if I don't receive my items on the day they claimed they would have them to me, THEN I should contact them. That day is tomorrow and my items still only say that the label was created so I can guarantee you I will not be getting those items on they day they promised.