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How would you rate Shoe Show, LLC?
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Florida
1 review
0 helpful votes
Follow Eric g.
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Do not buy from this company. They advertise a little lower price than Amazon, but they don't give free postage for returns. They sent me sneakers that were supposed to be extra wide and they were not. When I called their customer service I was told I have to pay the postage to send it back. That's over $10. Never buying from them again. Stick with Amazon, not these rip off company.

Date of experience: September 4, 2024
Rhode Island
1 review
0 helpful votes
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Happy customer!
February 23, 2024

I took a chance ordering as I had seen some negative reviews. I ordered Under Armour men's shoes and received them in two days! An email confirmation was sent soon after I placed the order. The shoes are perfect and came with free shipping. I'm going to place another order soon!

Date of experience: February 7, 2024
Texas
1 review
0 helpful votes
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The "free store pickup" option for online order is tricky. It keeps saying "we can't find any store...", even if you enter exactly the zip code of the store. Meaning they force you to pick other options to charge you for shipping.
Company that scams consumers like that is shameless, not trustworthy and not worth to shop.
So, I stopped the order.

Date of experience: February 4, 2024
Alabama
1 review
0 helpful votes
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NEVER AGAIN!
June 19, 2022

Ordered 2 pairs of boots on May 31 and they was supposed to be delivered June 3rd but I received someone else's shoes! On top of that having to put up with weeks of not receiving my shoes. My shoes were sent to different locations and still haven't received them they also haven't given a tracking number so needless to say I will never order online again!

Date of experience: June 19, 2022
Wisconsin
1 review
0 helpful votes
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Awful shipping
December 28, 2022

I purchased the 2 day shipping which was over 20 bucks compared to the 8 dollar standard shipping and now they keep pushing my delivery date it was suppose to be on Tuesday then Wednesday and now they say Thursday so much for but the quick shipping when I could of purchased standard and probably got them quicker. I will not be ordering from this company again

Date of experience: December 28, 2022
Texas
1 review
0 helpful votes
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Absolutely amazing
April 9, 2023

I HAD to write this review after I almost let the bad reviews stop me from ordering. After doing a lot of digging, most bad reviews are about shipping delays caused by the carrier, nothing this store has control of. I ordered my shoes at a great price, they were shipped out the SAME day, and arrived the next. The shoes were new and great. Honestly will be ordering my shoes from them now!

Date of experience: April 8, 2023
New Jersey
1 review
2 helpful votes
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After reading reviews I'm sure she'll I was very nervous at first to buy my Timberlands from them thinking it was a scam because of a lot of bad reviews and that the boots that I wanted was at least $50 cheaper than all other stores. I took the chance and bought them and I'm very very satisfied with everything from delivery 2 box opening. Definitely use this site again.

Date of experience: October 1, 2021
North Carolina
1 review
0 helpful votes
Follow Julie L.
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I visited the store in Concord NC to make purchase on Feb14th using a visa debit. Two day later I returned purchased. A visiting manager insisted a had to put it back on the card that I used which was cash app. He said because it's a family owned store they don't not give it back in cash although it was debit. Needles to say cash app is stating as if today the refund has not been refunded from their end. I'm still awaiting a call back from manager today from your customer service dept. please do not use your debit card at a location that refuses to give it back to you as quickly as they took it from your account. Which always instantly! I will be further contacting channel 9 to make people aware of the service I have endured. Oh by the way I have receipts!

Date of experience: March 16, 2022
New York
1 review
0 helpful votes
Follow Marcia M.
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Customer service
September 3, 2023

I was shopping with my great granddaughter and wanted to buy crib shoes from years gone by Gloria helped me find the right size and just what I wanted for my 1year old She is a great help to your company.thank you Marcia

Date of experience: September 3, 2023
Indiana
1 review
0 helpful votes
Follow sara t.
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I purchase shoes for needy kids going back to school. I purchased 2 pair and then was banned from buying any more shoes! They cancelled my orders saying they are not a wholesale distributor. I wasn't paying wholesale. I was paying full retail price! For this, many kids will not have the shoes I promised them for back to school. This company must not want to make sales?

I wonder what the CEO and CFO thinks about customer service blocking thousands of dollars in sales?

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Paid $22.95 on Saturday for next day service, but didn't get next day. Called customer service and was told if ordered on the weekend it would be on Monday. Said it stated that on the website, but never saw that anywhere. Only saw next day at checkout. Was only given a half refund on the next day service, and still don't have shoes.

Date of experience: November 7, 2022
Texas
1 review
0 helpful votes
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While shopping for shoes with four boys in the San angelo tx location Lamont clay a sales rep for the store took a hundred percent of the stress out of shopping for our 4 boys he was professional well knowledgeable in the shoes we need and other shoes helped us get the correct sizes when we were wrong about the sizes so please see Lamont at the San angelo tx location if you really ant a #1 outstanding salesman

Date of experience: March 10, 2022
Wisconsin
1 review
0 helpful votes
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I do not recommend anyone to go to the shoe department the are very disrespectful, and they decremanate against men. Also management there also are very rude and don't give a $#*! about you, they just full of $#*!

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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Success Ordering Online!
August 15, 2022

I wanted to make sure I leave a review because all the negative reviews almost kept me from ordering! I found a bag on their website that I absolutely loved. They don't have a physical store anywhere near me and I couldn't find the bag anywhere else. I noticed the bulk of negative reviews seem to be about online orders never arriving, which really worried me. I wanted the bag badly enough that I was willing to risk it never arriving. I placed the order Wednesday afternoon and the shipment information was sent to UPS by the very next day on Thursday! It shipped out through UPS Friday, was handed over to USPS on Saturday, and arrived on my doorstep Sunday. I was really apprehensive about the Sunday delivery once I saw the delivery date on my tracking, but it does happen periodically, and the bag showed up Sunday morning as promised. I'm SUPER happy with my purchase and really glad I ordered anyway!

Date of experience: August 15, 2022
California
1 review
0 helpful votes
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Visted the shoe dept in the oak park mall in Overland Park and it was amazing with new management and all the wonderful sales tables to shop is absolutely perfect store is very clean and staff was so helpful and pleasant

Date of experience: September 22, 2022
Iowa
1 review
1 helpful vote
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My son got these shoes for Christmas only wore for 2 months not even everyday. They still look brand new. I went to store to see about replacing them. They told me to contact customer service. We I talked to them about it they were very nice and accommodating said they would take care of it and get them replaced. I sent them pictures of shoes. I then receive and email stating that they cannot find that exact shoe anywhere and beings I don't have a receipt there is Nothing they can do. I emailed customer service back and said I would love to get her a receipt, but don't have one. They were purchased for $55 dollars. It has now been 2 days and no response from them. Ridiculous... Very unprofessional. I rate them zero

Date of experience: April 28, 2021
Texas
1 review
2 helpful votes
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Garbage service
January 28, 2021

Will never order from them again! Paid for 2 day shipping I have no way of tracking my package couldnt get through to the phone number provided left a message never got a call back. I emailed the customer service somebody emailed me back saying the package is out for delivery today. No apologies no offer to refund my 2 day shipping after going on 4 days! Hopefully I will even receive the shoes I paid 160 for. I don't recommend buying online from this store

Date of experience: January 28, 2021
Vermont
1 review
0 helpful votes
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Fast shipping
September 15, 2017

I ordered two pairs of shoes online from shorty show for $30 wow! Delivery date was 4 to 7 business days, first pair I got two days later and the second on the fourth day. Both were package nicely. My size is 7.5 m you can also order in wide. I will say they definitely run smaller then most but they still fit, hopefully in time they will stretch a little. Quality was really good for one and the other I'd say ok but hey they were reasonably priced so I'm not going to complain much. I did contact customer service because my orders stated that they might be delayed because of hurricane weather so I wanted to know how long, i got a response the very next morning stating my orders had been shipped! Thank you

Date of experience: September 15, 2017
Missouri
1 review
0 helpful votes
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Satisfied customer
July 10, 2019

Contacted ShoeShow to make sure the shoes I wanted were Youth size and not Child size before ordering. Thought it would take a day or two to hear back, but customer service responded almost immediately. Order showed up quickly and in perfect condition. Would definitely buy from them again.

Date of experience: July 10, 2019
Florida
1 review
0 helpful votes
Follow Nae M.
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If I could give zero stars I would. They always carry very limited supplies of certain high demand items and charge $11 to ship anything under a $50 order off their website even if you have it shipped to their store. So a purse or small item that barely weighs anything still costs a fortune to ship. I have been a very loyal shoe show customer over the years and spent thousands of dollars there. I will be buying my shoes and purses else where from now on if they insist on such crazy policies.

Date of experience: October 6, 2017

Overview

Shoe Show, LLC has a rating of 2 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoe Show, LLC most frequently mention customer service, day shipping and order online. Shoe Show, LLC ranks 476th among Shoes sites.

service
23
value
23
shipping
20
returns
14
quality
23