Nike supposedly has a two year warranty but it starts when the shoe was manufactured not when you purchased it. Basically you can buy a pair today and they could be falling apart 6 months later and they will not honor the warranty if it was made over 2 years ago.How am I to know as a consumer when the shoe was manufactured? I can tell you when I purchased it how much it cost and that it's defective. They should put an expiration date on your receipt so you can shop for their product as you would milk. Both pairs are less than 2 years old

HORRIBLE CUSTOMER SERVICE! The process to speak to a manager as if they're some God, is freaking sad! You are not important that I have to go through all your unprofessional workers! All they do is hang up! Orders are not complete when arrived, and still yet, not have received my items! Tried to change a order right after I submitted, and that process is horrible too! Nike product is great, but not worth the BS you have to go through just to get some assistance from someone that can actually help!

As a loyal and long-time buyer from Nike, I am appalled by the incompetence of Nike's Thailand customer service team through the Nike Apps Online. They should be held accountable for their poor performance. Despite my clear right to a 2-year warranty, they continuously refuse to honor it, demonstrating a complete lack of skill and respect for customers. This team needs to be either retrained, punished, or fired. Their refusal to address legitimate issues is unacceptable and goes against Nike's standards. Avoid dealing with Nike Thailand if you expect any real support.

I spent over $100 on this Tiger Woods Nike golf shirt and I'm wearing it one day and it starts falling apart. They put a seam in the back and then used a black piece of adhesive tape to connect the two back panels as well as the collar and the shirt literally fell apart. Nike will do nothing about it. It's the last Nike product I will ever buy. I have bought $10 shirts that have lasted longer than this $100 + shirt.

Purchased Nike air 270. The air sole popped after a month. Sent them back to Nike for warranty and they denied. Absolutely despicable company, will be spending my families money at other athletic suppliers moving forward

Nike is okay to look at but they disintegrate right before your eyes, seriously never wear more than 6 months weather you use a lot or hardly at all… they lose their structural integrity so quickly and this can lead to all kinds of injuries to Feet, Knees and Hips. They are not well made!

Do not trust this company with your data or your money. If you are not a member, they make you pay return shipping for online orders. So a pair of shoes can cost 25% of the shoe purchase amount or more to return. The alternative is to get a membership, which they will use to sell your data and market to you, despite all of your efforts to avoid both of irritants. Their products are not worth the hype or the money. It feels like they are telling you to go f*** yourself if you don't just join the cult - er, club. No thanks. In this day and age, there are many alternatives to that criminal organization.

Bought a 3 pack of Nike underwear. One pair was poorly constructed- missed the fabric with the seam, so they wasn't usable. Called Nike customer service and they refused to do anything to fix their crappy product.

I recently bought 2 pairs of shoes for my kids,for school sports,I feel like their performance is boosted,becouse excellent design and now no more stinky smelly feet. Due to inner material which is porous and breathable.thanks nike

The First day wearing my new air force1 The front got a big creased in it, nike is making sneakers with cheap materials now, they don't care about customers satisfaction at all, they only care about money, worse places to. Customize shoe is Rip off the same shoe can 150 to change one color, Nike charge you double

Do not take the risk to deal with Nike on delivery. After 45 days of placing the an order with Nike Canada and after they collected my money and after 4 times of contacting them, they are not able to confirm when will my order will be delivered and give me an open ended delivery period

If footlocker can give their customers a better chance of getting the most highly sorted after products then why can't Nike do the same for their customers? It leaves a bad taste in my mouth for sure every time I sit there waiting for ten am to hit the button just to get a message saying you didn't get em. I spend thousands of dollars on your products that are available to me and I feel like that should put me in front of the line. If it's going to be a thing where I have to keep going to the third-party sites paying two and three times as much to get the products I really want then I might as well just delete my SNKRS and Nike accounts and just buy fashion designers shoes from now on.

Imagine that Nike in Dubai is not willing to return or change my daughter sneakers that I bought for my daughter for Eid just because the maid threw the box. I mean, they have no objection to me throwing away sneakers worth 550 dirhams, just for the sake of a box.

I don't know how a famous company like Nike has a customer service that don't try to find solutions for customers only telling them the formula of the policy only super disappointed

When they have sales I'm never able to do an order online for days so I go to the app so the app consistently says not responding so I call nike and they refuse to honor anything especially if the sale ended 1 minute prior but u can have days or weeks of proof of. The website and app not working and they don't care I believe this is set up this way cuz when there's not a great sale going on they work just fine.

What a wonderful store!
Manager Aidan, was a respectful, articulate and extremely helpful young man.
It's lovely to see, that customer service definitely exists in this store!.
Great team...
Thank you

Hi it's Rafael!

I just posted "how to style: air force 1s | summer '21 outfit ideas!" on my YouTube channel: Rafael Mendoza!

I love these shoes! They are very trendy and can be worn with any color scheme. I am a size 9 1/2. This shoe is also very durable and breathable. Perfect for the summer! I have had these shoes for over a year and have not noticed any distress. My only complaint is that the shoe runs a bit large. But overall, amazing quality!

I've been with Nike forever and I will never order from there again my shoes has a scratch that was sent like that and they want me to send em back for refund and they will give me a 15% promo. But they don't have the shoe and I've waiting for months. I can never get exclusive releases and I spent so much with Nike. I'll just get my shoes from specialty stores. Nike never resolves $#*!. All the $#*!ING money I spend for you to treat your customers like $#*!. Shoes come out box with a scuff

I received my order today, shoes clearly are defective. I called Nike.com and the representative declined the 25% discount, because returning is not an option we return to Paris. Instead stated we do not give discounts. I asked if I could provide photos and she said the item must be returned to the warehouse for inspection. The experience is enough for me to never purchase Nike again and will be sure to share my experience on a vast scale.

"We can no longer initiate any carrier investigations or provide any further courtesies for packages sent to you" is what Nike emails you after you call customer service about any lost packages. This happens to me twice with FedEx for Nike orders in the past 3 months. Both Nike and FedEx said I should contact the other because they are not responsible for lost packages. Nike never tries to help. Very poor and unreliable customer service. Be sure to pay with credit cards to dispute transactions with banks for merchants you never received.