Bought a pair of sneakers online 6 days later no delivery nor email response. Claiming free delivery which is not true had to pay a good R250 for so called handling fees. Ridiculous service for such an elite brand.

I've been buying your clothing shoes, etc. for over 35 years. I also buy my husband, and boys your clothing, including shoes, etc. but will not support someone who has made NO sacrifice ONLY to spread more diversity and show disrespect to the US. We are an interracial family whom have lost 2 family members. One " black uncle" and one " white" brother in law whom were both police officers killed in the line of duty by black criminals. You standing for one color over another is disgraceful.

I've been trying to buy my son custom Nike tennis shoes for his birthday for four days now and keep getting "invalid payment type" error and cannot process errors. I've used two cards and my verified PayPal and nothing works. Don't you want my money? All payment types are verified and working. I called Nike for help and the person on the call was quite unhelpful and I still don't know how to get my kid his birthday shoes now.

Cancelled my order and never emailed or called. Figured it out when the I asked the recipient if they like the gift 3 days after it was supposed to arrive. Had to call 2 times to get the story from NIKE.com and try to reorder, at which point the two items I wanted were out of stock. After staying on hold for 20 minutes while "they documented the issue" they offered me codes for 10% off and free shipping... Whoo hoo, $5.00 on a $50 item for my trouble. And my dad did not get a fathers day present.

Your names. The for your Nike Free shoes. Some companies are running ads that are misleading. The one from $#*!s sporting goods says Women 55.and over Nike shoes free. My mom is not a very well educated and thought they were really free. She spent 30.00 round trip to get to store. Know it's not your fault. But y'all might consider a name change to stop other stores from what I consider e scam. Thank you. Also y'all do make great shoes.

Absolute garbage for the price. Shoes were so sloppy it was shameful, for $150. Glue in places it shouldn't be, and not in places it should be! They claimed they were remaking them and just refunded me and I never heard another thing. I would definitely say skip this company and try someone else. They also take weeks to arrive while they bounce around Asia. I county 7 countries before it ever even remotely started to come towards my section of the world. Strange. Sad. No thanks

This company is not legit! They just cancel your gift cards!
I haven't got an order from them not even a delivery guy here and contacted them immediately so I was told to wait for 3-5 days and I've just got a response saying: "your gift cards used for the order is connected with fraudulent activity and we can't do anything. You can go to your local law enforcement". Sounds "good", right? I got this gift card for a month ago from my near friend and it worked flawlessly as I placed an order but then person named Lees just told me that. Does it mean that Nike steals gift cards? I think so...
Sure, police will be informed about that matter.
Buy Nike shoes somewhere external of nike dot com!

First off I live in Canada, why the heck is my order always shipping from the Netherlands? It adds significant delays as well as too many touches from couriers.

Reason why I state too many couriers touched my parcel is because upon receipt it was opened on both sides of the bag and my order was tampered with. All that was holding my order was one piece of tape down the middle. Now I have to fight to get reimbursed. Either you switch up your courier or you ship out discreetly without any logos on the packaging. 2nd time this has happened in the past several months. Cant say my experience online with them is satisfactory anymore. Your 20% coupon on my next order doesn't resolve a big problem you have with your shipping.

It's always a good experience with Nike.com.

I recently purchased the Nike Air Force 1s in white and the shipping was within the quoted 14 business days.

The packaging could have been better since the box seemed to have received a few hits in the corners but it's nothing I care too much about as long as the actual items are okay.

The website and checking out process was easy and quick since I have an account. I also like the fact that with Nike.com, you're able to return/exchange the items in store if needed.

The shoes themselves, came in perfect condition. No scratches, marks, or dents. Squeaky clean white and true to size. Overall, 10/10.

Nike has a problem with their valve on their soccer balls. Our club have bought hundred of these and similar Nike soccer balls and 3 in 10 leak. Customer service at Nike is horrible. They do everything they can to give you the runaround and avoid standing behind their products. We attempted to return to Nike unused brand new balls that would not hold air. After multiple phone calls, poor communication from Nike the claim was denied. Nike should be embarassed. If you have other options avoid Nike

I ordered two months ago sandals and when it came it is two different pairs ( one big & one small) never seen this before, I return it and now waiting for another after no signs in one month they told me today that they will refund me without any appreciation of my patience and never reimbursement, i spent a whole summer and getting nothing at the end. Really awfull and not liable Boutique

I have never had a worst experience buying online in my life!
I paid with apple pay and the website did not read my apartment number on my delivery address. They shipped the item with the wrong address and I contacted them everyday since UPS says only the sender can update the address. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue.
Worst brand and customer service I've ever ver dealt with! Be aware before buying from them. They definitely do NOT care about their customers and just want your money!

Very comfortable shoes, stylish clothes. The staff are always friendly. I live in madrid. There are very few of your shops here, it's more convenient to order online. Everything always arrives on time

Bought a pair of Jordans in a Nike Store in Dubai Mall. One year later after very little use the product is obviously defective with flaws in the material on top. Called Nike in Sweden and the man asks me if they were broke when I bought them? Of course not. Nike has started to use cheap material to earn more and now they refuse to take them back.They were around 150 USD and you think you should be able to walk in them for a year a couple of days a month?

I ordered a pair of sneakers for my sons first day of school and they came worn.they said this never happens and they could give me a full refund but I had to mail the shoes back …mind you the shoes came in the mail on a Saturday and his first day of school was that Monday, it's no way they would receive them in time to give me my refund so I could buy him a fresh pair of sneakers …unbelievable since when are they selling used shoes

I ordered from Nike and waited 2 and a half weeks for my order even though I chose faster delivery. And when I spoke with them on several separate occasions through chat and over the phone I got told something different each time. They said there is nothing they can do about my order I have to wait another 10 days to see if it gets delivered then only can they process a refund. It had already been over 2 weeks by this point. Apparently my order got stuck at the warehouse. Then after I spoke to them they delayed my order on purpose so I didn't get it for even longer. Very rude service you get nowhere with them.

I would give zero stars if I could. Nike has the worst customer service ever! They double charged me yesterday. I called today and told them the money came out of my account twice and the man who clearly wasn't named Landon but said he was put me on hold seven times and kept coming back saying the same thing. That I needed to call within 30 minutes to cancel an order! I told him I only made one order and that I wanted to keep the one order but that they needed to refund the second withdrawal from my account. I asked for a supervisor then put me on hold 3 more times and then he said that no one would answer him when he tried for a supervisor and that I need to wait and see if I receive two seperate orders of the same shoes! And then send them back myself! I am so upset. I will never buy from Nike again!