13 reviews for Nike are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Spain
1 review
0 helpful votes

Incrrrrr
May 11, 2023

Merceeeee c'est une dinguerie cette appli snhszgausvhdehzgajhshs aijedhhszhajheehe aidudyhsbdhdhe a zkej

Products used:

Shoes

Date of experience: May 9, 2023
India
1 review
0 helpful votes

Good experience with Vikas Moti Nagr
May 4, 2023

Good experience eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Date of experience: May 2, 2023
KR
1 review
0 helpful votes

Nike pants
February 26, 2023

Super great. My item is pants for yoga or pilates. This is really flexible and strong. I like this!

Date of experience: February 25, 2023
Michigan
2 reviews
1 helpful vote

Fck nike
November 22, 2022

Sweatshop has the audacity to cancel athletes because they claim THEIR ORIGINS AND BIRTHRIGHT. FCK NIKE FAKE $#*! JEWS

Tip for consumers:

Boycott these bitches. They need us we don't need these lying crackas.

Products used:

I WILL NEVER PURCHASE ANYTHING nike AGAIN IN LIFE

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes

No more jordans, no more nike I'm done.
September 8, 2022

I've been wearing nike apparel since I took my first steps, now age 25 I realize how much money and time I've wasted with this brand when I could've had comfortable addidas or retro new balances but no i chose to stick with the 2015 jump man hype and now I am paying relentlessly with my wallet my mental health and above all actually having to write this all out,
3 weeks ago I ordered a simple all white sweat shirt and sweat pants set from Nike standard purchase $220 out of my credit card within a blink of an eye, and it took weeks to even see a parcel on my doorstep
And Now I sit here with a parcel that has arrived today drenched in which seems to look and smell like rain/drain/gutter water has saturated the parcel and i mean SATURATED like meat in marinade this white track set is now a kanye west piss yellow like I'm going vintage or something, anyways I understand $#*! happens
But for me to contact customer service and have them tell me hey only thing that i can do(mind you this is the only person that can do anything if nike only knew what the hell they were doing instead just making sure everything is off the shelf at champs and foot locker) is have u return it and buy it again thanks bye, and then have me wait an hour and half in disbelief under the impression you'll me speak to some manager coordinator retention escalation anything but no i sat there with my drained credit card
Piss yellow track suit and absolutely no dignity

So anyways yea you want my opinion support brands a businesses that actually treat you like you're a person, not a number. Screw nike under armour has been looking nice lately anyways not like curry is shooting 3s in any nikes

Tip for consumers:

Dont buy nike, they’re done theyre customer service is aboslutely horrendous I’d rather shoot my self in the leg then deal with them ever again. With only online shopping being their real outlet now good luck trying to have a decent experience with these baboons

Date of experience: September 8, 2022
Florida
1 review
0 helpful votes

LITERALLY THE WORST CUSTOMER SERVICE AND SHOPPING EXPERIENCE IN MY LIFE
August 11, 2022

DATED: 08/11/22
TIME: 10:00 AM

Nike Dunks Low Drop (black and white variant).
To get started i was trying so hard to get the "nike dunk low (black and white)" drop, and to continue it was the worst experience of my life. I was up since 8 am, setting up my phone and application, i had my wallet and cards ready, i had apple pay ready i had my macbook ready. And unfortunately it did go through and showed pending, and it only took me around 20 seconds to order the shoes in a Mens 13 for its re release on Nike selling for 110 dollars, a literal steal from the resell value of nearly 300 bucks at the time. But unfortunately i did place the order i went with Apple pay as i love its security feature and basic inability to have my credit card inform stolen easily. So i placed the order it showed pending for a long time and for what seemed forever. I went quickly to look at what sizes were left and everything was still showing in stock so i thought i did so good. To note these were so post to be a reward for me since i wanted these whole entire summer since i worked my butt off for so long, So obviously these shoes I've been anticipating since i found out cause i wanted them so badly. But to go on, so the shoes go through it shows pending for a long time just for nothing to happen… when i ordered the shoes and it showed pending it was still 10 am on the clock, i had requested the shoes with seemingly no issues right, WRONG, the order didn't even process, so i go to message customer service when i tell them my concern about not getting my order yet since by this time the shoes were still not SOLD OUT it still showed most of the shoes sizes were still available including mine. And they basically condescendingly tell me that 'this happens time to time', upon reading other reviews and also going to call customer service twice because the first time they hung up on me in the middle of me speaking they told me that this had happened to hundreds of customers for this drop and that my issue wasn't isolated whatsoever… and i knee there was just no way i couldn't have not gotten the shoes i was ready i was literally one of the first shoppers who were on the app and website ready just for them to be like, 'You unfortunately didn't get the W', when i read that i literally bursted out with rage because i felt so unbelievably disrespected because it was worded in the most condescending way possible along with other words before and after in the customer service message from this filthy worker named "Kaylee", because it was just beyond something else with these people they only care about money they dont care about even having a proper customer care team and clearly alloe their staff to make disrespectful condescending comments… and basically when i called they basically made me wait 15 minutes twice… and basically gave me a f off, and a excuse that i should have been earlier when i repeatedly said i literally had it pending within less then 30 seconds. And they didn't seem to get it through their thick skulls on the fact i was also saying when it was pending every size was still available… and before you ask my wifi and phone and devices were working completely fine it was clearly the application itself messing up everything and ruining hundreds of customers experiences and basically telling them to f off and wait for the next drop with no indication of when will there be another drop… I believe any consumer would agree if they were out into my unfortunate situation that what happened was just plain unfair and just absolutely unfortunate and that nike didnt bother to remediate whatsoever what they allowed to happen because i heard even before this that the app and website likes to f people over by not accepting payments, not going through with orders and this is the website and app and they clearly need to go fire their app management and replace off of them and fire these filthy staff members and replace them with people who actually care about customers instead of disrespecting them and blowing them off…

Tip for consumers:

DATED: 08/11/22
TIME: 10:00 AM

Nike Dunks Low Drop (black and white variant).
To get started i was trying so hard to get the “nike dunk low (black and white)” drop, and to continue it was the worst experience of my life. I was up since 8 am, setting up my phone and application, i had my wallet and cards ready, i had apple pay ready i had my macbook ready. And unfortunately it did go through and showed pending, and it only took me around 20 seconds to order the shoes in a Mens 13 for its re

Products used:

DATED: 08/11/22 TIME: 10:00 AM Nike Dunks Low Drop (black and white variant). To get started i was trying so hard to get the “nike dunk low (black and white)” drop, and to continue it was the worst experience of my life. I was up since 8 am, setting up my phone and application, i had my wallet and cards ready, i had apple pay ready i had my macbook ready. And unfortunately it did go through and showed pending, and it only took me around 20 seconds to order the shoes in a Mens 13 for its re release on Nike selling for 110 dollars, a literal steal from the resell value of nearly 300 bucks at the time. But unfortunately i did place the order i went with Apple pay as i love its security feature and basic inability to have my credit card inform stolen easily. So i placed the order it showed pending for a long time and for what seemed forever. I went quickly to look at what sizes were left and everything was still showing in stock so i thought i did so good. To note these were so post to be a reward for me since i wanted these whole entire summer since i worked my butt off for so long, So obviously these shoes I've been anticipating since i found out cause i wanted them so badly. But to go on, so the shoes go through it shows pending for a long time just for nothing to happen… when i ordered the shoes and it showed pending it was still 10 am on the clock, i had requested the shoes with seemingly no issues right, WRONG, the order didn’t even process, so i go to message customer service when i tell them my concern about not getting my order yet since by this time the shoes were still not SOLD OUT it still showed most of the shoes sizes were still available including mine. And they basically condescendingly tell me that ‘this happens time to time’, upon reading other reviews and also going to call customer service twice because the first time they hung up on me in the middle of me speaking they told me that this had happened to hundreds of customers for this drop and that my issue wasn’t isolated whatsoever… and i knee there was just no way i couldn’t have not gotten the shoes i was ready i was literally one of the first shoppers who were on the app and website ready just for them to be like, ‘You unfortunately didn’t get the W’, when i read that i literally bursted out with rage because i felt so unbelievably disrespected because it was worded in the most condescending way possible along with other words before and after in the customer service message from this filthy worker named “Kaylee”, because it was just beyond something else with these people they only care about money they dont care about even having a proper customer care team and clearly alloe their staff to make disrespectful condescending comments… and basically when i called they basically made me wait 15 minutes twice… and basically gave me a f off, and a excuse that i should have been earlier when i repeatedly said i literally had it pending within less then 30 seconds. And they didn’t seem to get it through their thick skulls on the fact i was also saying when it was pending every size was still available… and before you ask my wifi and phone and devices were working completely fine it was clearly the application itself messing up everything and ruining hundreds of customers experiences and basically telling them to f off and wait for the next drop with no indication of when will there be another drop… I believe any consumer would agree if they were out into my unfortunate situation that what happened was just plain unfair and just absolutely unfortunate and that nike didnt bother to remediate whatsoever what they allowed to happen because i heard even before this that the app and website likes to f people over by not accepting payments, not going through with orders and this is the website and app and they clearly need to go fire their app management and replace off of them and fire these filthy staff members and replace them with people who actually care about customers instead of disrespecting them and blowing them off…

Date of experience: August 11, 2022
Guam
2 reviews
2 helpful votes

Will not buy from NIKE again
September 4, 2019

I placed an order online on July 29,2019 based on the information provided on the myniketeam.com that stated the uniforms would ship in 4 - 5 business days from order placement.

On August 6,2019 I followed up as I had not heard a thing from them. They replied on August 7,2019 with "Please be advised: Blank stock product (including uniform bottoms) - Estimated ship time is 7 business days. Arrival time is based on ship method chosen at checkout (+ 5-7 days for ground, +2 days for expedited).

You should receive an email with tracking shortly!

Thanks,

Nike TEAM"

On August 9 I followed up again as I still had not received any tracking information. The replied with
"Hi John,

Your order is still processing. Please be advised this is a very busy time for Nike Team as we work to fulfil back to school orders for the 85,000 schools we serve. We are working diligently to process and ship your order as quickly as possible.

Your understanding and patience are greatly appreciated. Tracking will be sent as soon as it ships via email."

On August 17,2019 they sent this to me
"Hi John,

I've spoken with my team and the shipment to Guam needed some routing assistance. The carrier was an issue, but traffic moved this over to UPS WW Exp on Wednesday so you should receive a tracking number soon."

On August 24,2019 I asked for tracking information as I still had not received this information. They replied with this "Hi John,

Here is the tracking number we have for you via FedEx: **************"

So not it went from being shipped UPS WWE back to FEDEX.

On August 28,2019 I followed up again on shipment as the FEDEX tracking site only showed they had created a shipping label. I was told when following up to call FEDEX. I did and FEDEX told me the order had not been tendered (called for pick up) by NIKE to FEDEX.

August 29,2019 "they told me they are looking into this."

So now my order has been sitting in Dayton, Tennessee 30 days since ordering on July 29,2019. I asked on 3 separate occasions for an email address, phone number and name of someone I could call to discuss with someone but never received a thing from them until September 5,2019 when they told me "We cannot give out the names and emails of the personnel on our team in charge of shipping over in our factory. Nike Team is a brand new site and unfortunately there have been a few glitches in our system which is one of the reasons there were issues getting you your order in a timely fashion. The confusion can be attributed to the training of new employees and we apologize for the frustration this has caused you.

We do hope you accept our sincerest of apologies.

A complete and utter failure on their part. Then I call NIKE.com # *******453 to be told I am dealing with a partner of Nike and there is nothing they can do. I was not asking nor did I ever ask for a discount for their failure. A little empathy, training and customer service would have sufficed.

So now I will only buy Adidas, Asics or UA when buying my running gear, team clothing etc. Thanks for taking ownership of your vendors Nike!

Date of experience: September 4, 2019
Hawaii
1 review
0 helpful votes

Still don't have my son's soccer cleats
May 29, 2018

I am very disappointed with Nikes service. I initiated a return/replacement of some brand new soccer cleats on May 7th. We had only purchased them less than 2 weeks prior. I was originally told that I would need to send them back, and then someone would review the problem and either credit me for the shoes, or they would deny the return and send them back to me. Right now they are the only soccer cleats that fit my son so that was unacceptable. I reviewed Nike's return policy while talking to the person, and let them know we were well within the 30 return for any reason policy. One of the shoes was falling apart and I just wanted an exchange for the very same shoe. He realized he was mistaken and that I could return them for any reason. He sent me a return label and I mailed them through UPS the same day and expected a new pair to arrive soon.

After about 11 days, I called Nike again because the shoes had not arrived. I learned from the representative that for some reason, Nike cancelled my return. I received no email or any communication about this. Nike received my defective shoes, and then just didnt send me another pair, or issue a credit to my card. Meanwhile, my son is playing in borrowed shoes that dont really fit him. The representative I spoke to apologized and said that a pair would be sent out right away, and would arrive by either today, May 22nd, or tomorrow at the latest. He also offered me a 20% off coupon for my next Nike purchase, which I have not yet received. My son was hopeful that the cleats would arrive today, but now I received an email saying that they just shipped today. I am very disappointed that Nike didnt do more to remedy the situation in a timely manner. If I had not called, I would have been out a pair of soccer shoes, as well as $250.00.

On 5/25 I again called Nike because although I received notice on 5/22 of shipment on next day air, the tracking info never advanced and even on 5/25 the tracking info said it would update when it moved. I do not understand why it has been so difficult to get a pair of shoes from Nike. I spoke to a corporate person I was advanced to to try to get to the bottom of it. No one could tell me where my sons shoes are. This is unacceptable. We paid $250 for defective shoes and then have to through all of this back and forth to have them replaced. My son is all about soccer, and he has been without proper shoes since 5/07 and there is nowhere on Maui to buy soccer cleats so we are stuck. Again, the representative said a pair would ship (5/25) out but wont arrive until the 29th. How is that next day air? I was told that a manager would reach out via email and send me a 20% off coupon. My son is sitting here crying because he has a game tonight and has to wear shoes that dont fit him. Nike should be doing so much more to fix this. 80% off wouldnt even be worth this hassle.

I would never have bought $250 soccer cleats knowing that if they were defective, it would take at least 22 days to get a new pair (assuming they arrive on the 29th).

Today is the 29th and I have received zero information from Nike regarding shipment or tracking so I am assuming they are not on their way.

Date of experience: May 29, 2018
California
12 reviews
8 helpful votes

Nothing but net
October 18, 2017

Got very good service at the Niketown SF for all the new Oakland Raiders fan gear and got the latest scoop on the newest Jordans to be release

Date of experience: October 18, 2017
Kenya
12 reviews
89 helpful votes

Just Do It
November 20, 2016

Best of the Best

Date of experience: November 20, 2016
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13 reviews for Nike are not recommended