Vestiaire Collective
About the Business
VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Vestiaire Collective has a rating of 3.7 stars from 2,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vestiaire Collective most frequently mention great experience, timely manner and luxury items. Vestiaire Collective ranks 3rd among Used Clothing sites.
First class experience. Thanks great company to deal with
Great to work with and smooth purchase, I am happy
I'm happy with my purchase... delivery was sufficient time wise.
Fast shipping, item exactly as expected, and beautiful!
Hi Nicole, we're pleased to hear that your order was shipped and delivered fast. We hope to see you again very soon and wish you a great day! The Vestiaire Collective team
VC communication is constant, clear and fast. Customer knows what's going on every step of the way
Wonderful value and service for the raincoat purchased.
Great product and very fast shipping. Highly recommend it.
Hi dear Roberto, thanks a lot for sharing your experience with us! We are glad you like your purchase and see you really soon! The Vestiaire Collective team
Package arrived in a timely manner as described. Super happy with purchase
Smooth transaction. Just what I wanted. Thanks so much!
Great experience! Perfect product! As described! Fast shipment
Hi dear Jacynthe, thanks a lot for your comment, we are pleased to hear that you love your purchase! Have a beautiful day,
The Vestiaire Collective team
The dress is gorgeous - everything I was hoping for and more!
My order came early, and in condition advertised. What do u want me to write again
Excellent Transaction. Good communication. Fast service.
Hi dear Andrew, thanks a lot for your review! We are glad to hear that you liked your experience with us and hope to see you soon!
The Vestiaire Collective team
I love this just one thing I'd that it takes so long to revive payment
Dear Wendy, thank you very much for your feedback! Kindly note that the payment date will depend on the shipment method your item has been sold with. Indeed, the payment will be released after 72h upon delivery of the parcel to the buyer if the item has been bought with Direct Shipping for instance. Kindly note that payments with PayPal will take 24 hours in average. Thank you very much for your understanding and rest assured that we'll remain available for further precisions,
The Vestiaire Collective
Everything went smooth and great! Love both my items ive bought from the app
I'm pleased with my purchased. The item described
Is what exactly I received. Happy!
Dear Dorothy, thanks a lot for taking the time to leave a review! We are glad to hear that you are pleased with your purchase and hope to see you again soon! The Vestiaire Collective team
The item was exactly as described and shipped perfectly.
I've never owned a pair of shoes that cost me $1193! So i will cherish them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anthony, thank you so much for your feedback and kind words! We hope to see you really soon and wish you a great day,
The Vestiaire Collective team