The worst experience ever! Received a Prada Coat that reeked - actually smelled like a dead animal. Even the best dry cleaner refused to touch the coat. Sent it back to Vestiaire and they "determined" the coat was fine! It was truly unwearable yet Vestiaire claimed it was as described and not eligible for refund! Do not recommend this site ever again! The absolute worst!

You guys going fantastic job, we feel safe selling in this market.

Excellent platform. Always prompt and knowledgeable customer service!

My experience with Vestiaire Collective has been nothing short of a nightmare. I purchased a bag that was advertised as genuine leather with specific dimensions of 10.3 inches by 10.3 inches by 6.5 inches. However, when the bag arrived, it was clear that it had never been measured accurately. The actual dimensions were 7 inches by 6.5 inches by 4 inches, which is over 9 inches smaller than advertised. To make matters worse, the bag was made of faux leather, not the quality material promised. I reached out to Vestiaire, expecting them to rectify the situation given their so-called "trusted quality control." Instead, I was met with indifference. They only offered to let me relist the bag for a fee, which felt incredibly unfair. After 15 frustrating emails over 5 days expressing my concerns about the misleading listing and false quality report, they finally agreed to allow me to send it back for review. Imagine my shock when I discovered they relisted my bag under my name with the same inaccurate information! They don't allow you to change the description on a relist, so now I'm stuck being responsible for deceiving another customer. It feels like a scam, where the only winner is Vestiaire Collective. This experience has left me feeling frustrated and cheated. Their business practices are highly unethical and, in my opinion, border on illegal. I would strongly advise against using Vestiaire Collective if you value honesty and integrity in online shopping

Excellent product, great seller, easy process and now I can confidently say I own something designer.

I have already deleted this App, won't be selling or purchasing anything from you. You leave regular customers unheard as you fail to solve just minor complaints,

I wish buyers' offers were binding because, most of the time, they don't follow through after you accept, which ends up being a waste of time. Otherwise, the platform is pretty good. This time was good though.

So far, they have been very smooth transactions and have been very easy. The payouts have come through very quickly

Very professional & user friendly. The transaction was clear & precise. Thank you!

Overall I had an excellent experience selling a handbag on your site. It's an easy and simple process. Thank you!

Vestiaire is by far the best platform I've found/used for selling my higher-end clothing and shoes. Listing items is a breeze. Selling/communicating is hassle-free. Shipping made simple - print label and ship. The amount I keep from each sale is the largest I've seen anywhere. This site attracts buyers that know the value of quality items and will pay appropriately. I can't imagine ever using another platform!

Item sold exactly as described and buyer claims it is not authentic and "old" when the description said preloved

Vestiaires app helped me choose which photos, and guided me through everything needed. Buyers liked my items, i made offers and sales easily. Their % is less than other platforms, i highly recommend for selling luxury items.

You'll be one of the leading Market place soon! Easy to list, no gimmick! Fast payment! A++++! Thank you guys!

As sellers on Vestiaire, we have had a great experience. The platform makes listing and selling luxury items easy with a user-friendly interface and a strong authentication process that builds buyer trust. The quality control and verification system add credibility, ensuring smooth transactions. Communication with buyers is efficient, and payments to sellers are prompt and reliable. Overall, Vestiaire is a professional and trustworthy marketplace for reselling high-end fashion.