I have purchased close to 25 -30 items from here and have been beyond satisfied each and every time

Ease of purchase, fast delivery and lovely quality clothes

These people do not know their own terms and conditions. I bought a handbag. Extra with verification. Bag arrived. And I immediately see two stains. Neither shown in the photos nor mentioned by the team before. So I reported it. Apart from the fact that I had a new employee in front of me after every message, none of them were even remotely helpful. I said I would keep the bag, but I want a part of the price reduced. Not possible. Only a discount voucher. (which you constantly get as a gift for various occasions, and only goes up to 50€!?) What nonsense, of course it's possible. It's even stated in the terms and conditions. In addition to the stains, Vestiaire claimed that the bag was from a private purchase. And I naturally wanted to know where and how they see that. That my seller got the bag from a private purchase. Because there was no receipt, etc. There was no answer to that. But instead, a picture of the label with a bare foot on it! (employee from the verification team) They want to tell me afterwards that it's a thumb. But I can clearly see the difference, honestly. And now I've been in an impossible fight with them for weeks. I have tried multiple times to get something like a manager. Eventually, I was called, but it was absolutely unhelpful. I don't know if it was really someone higher up or if they just thought I was a fool. Thousands of texts back and forth, and I had to explain myself hundreds of times because something was constantly misunderstood, forgotten, or undermined, etc. This is a multi-million dollar company. And they want to tell me that they don't have the means to refund me damn 50€ or something similar!? Absolutely ridiculous. Incredibly incompetent and greedy company! Disgusting.

I enjoy purchasing from this app for a few reasons; guaranteed quality, fast shipping, high end products at affordable prices, and most of all less new product consumerism. My experience shopping Vestiaire is always 10/10

I have been very happy with my purchases. 😊 The sellers have been very good.

I would say it's 8/10z. It would be nice if the seller acknowledges the sale and inform the dates when it would be mailed and the expected time of arrival.

This site is great for purchasing previous owned fashion products

Siempre eh comprado desde que vivía en España y me encanta todo es exactamente como lo eh comprado, menos unos tacos de Chanel que en ese estado no deberían ponerlo a la venta.

Very easy, helpful and fast selling to a large amount of already chosen customers and an easy way to ship and get paid good App

Pleasant negotiations with the seller. Fast shipping & the item is as expected.

I was so happy to have found the bag at a reasonable price, and the seller made the experience even better. Will definitely shop again!

My experience is with Vestiaire Collective has been very positive and successful. Communication is great and it's always easy to get my questions answered.

Always a good experience to shop on Vestiaire. My first experience was so convincing that I stick to shopping here only

I've sold and purchased on Vestiaire and everything is so easy to navigate. I like that I can make an offer and communicate directly with the seller or buyer. Great company and helps the environment and the pocketbook as luxury brands are all massively increasing their prices!

The staff is very professional, prompt and fair. I have always had great experiences.