TwinkleDeals has a rating of 2.3 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 322nd among Fashion Jewelry sites.
Twinkle Twinkle little star, how I wonder where you are up above the world so high like where the $#*! is my order?
Haha
No seriously tho... where's my order?
I ordered one rug to see what the quality was. It was so good I ordered 4 more. Fun products, great quality.
Dear Mary,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Twinkledeals.com again soon for all our latest deals.
Many thanks,
Twinkledeals Team
GREAT DRESSES. Made and look as described. Fit to size and well priced.
Will buy again and recommend to others.
Dear FRANCES,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Twinkledeals.com again soon.
Twinkledeals Team
I was so happy when my order arrived. The clothes are unique, good quality, and fit well. Very happy :)
Dear Gillian,
We appreciate that you took the time to write a review.
Thank you,
Twinkledeals Team
I've had a wonderful experience shopping at Twinkledeals.com. The prices are affordable while the quality is supreme. If you're into original design and standing out in the crowd, this is the e-shop for you.
Dear David,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Twinkledeals.com again soon for all our latest deals.
Many thanks,
Twinkledeals Team
I ordered the brushes about 2 months ago from Twinkledeals and haven't received my orders but they full refunded me and gave me 200 points to place a new order. They really do try their best to satisfy their clients.
Dear Nomandla,
Thank you for taking the time to write a review.
Please note that with our registered and expedited delivery we offer all customers a tracking number. You can use this to track where your package is and see an estimated delivery time.
Please check your account and reply to the message we have sent to you regarding your case.
Thank you,
Twinkledeals Team
Very nice and fast response when i had a question about my order. And very satisfied with the dress i ordered.
Dear Fredrik,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Twinkledeals.com again soon.
Twinkledeals Team
I purchased two dresses and a shirt a month and a half ago. I understood the processing was going to be up to two weeks. My account status says shipped and I still have not received my merchandise and I paid for expedited shipping for 3 to 5 business days. I've tried tracking it and no postal services recognize my tracking number. Even if I do ever get my order, I'll never purchase with them again. It's just to much bull$#*!. I order clothes from A. E and I never have to worry about them.
Dear Shanon,
Thank you for your feedback.
We have shipped out your order and it is in transit now.
Please rest assured that you will receive it soon.
We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Best regards,
Twinkledeals Team
I loved my dress. It looks exactly like the site. I'm very happy. The price is also very good. The fabric is of excellent quality.
Dear Patricia,
We appreciate that you took the time to write a review.
Thank you,
Twinkledeals Team
A month I wait for the clothes I ordered. After a month I write where they've lost. The pages told me that they do not have them in stock. Why didn't they write me early? I'm upset!
Dear Vanessa,
We are sorry to hear you are having issues.
We have canceled your order and arranged the full refund.
Please check your account.
Please contact our Support Center if you have any further queries.
Many thanks,
Twinkledeals Team
Delivery was prompt, arrived within estimated delivery time, looked exactly like item shown, and was great quality especially for such a low price! I love my purchase, an absolute bargain, can't wait to continue shopping with twinkle deals!
Dear Rosalee,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Twinkledeals.com again soon.
Twinkledeals Team
El pantalón es igual que en foto tiene un buen tejido de mucha calidad sin duda volveré a comprar. El pedido ha sido muy rápido y estoy muy satisfecha con la compra.
Loved my products. Was just the long waiting period for delivery. But the quality was great. Great site with lots of variety..
The clothing looks great and is true to size. Everywhere I go someone usually more than one person is telling me that they love my outfits. I tell everyone about twinkle deals
Dear Steven,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Twinkledeals.com again soon for all our latest deals.
Many thanks,
Twinkledeals Team
Have ordered from this site a lot and the two times that I've had a problem with product or shipping they have responded really well and resolved everything very quickly
I purchase a dress over 2 months ago and never received my order, I have tried to contact them and get answers and the only help I got is that my dress is on is way, seriously 2 months! DO NOT TRUST THIS SITE
Dear Grace,
Thank you for taking the time to write your review.
For the shipping option that you have chosen, unfortunately there is no international tracking number available. However, the estimated shipping time is still valid regardless of tracking number availability.
We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Best regards,
Twinkledeals Team
I bought a bikini Almost 2 months ago I never received, do not buy anything, you will lose your money as I lost... the took the money from my account soon after I bought it.
Dear Christiane,
We are so sorry that you haven't received your parcel.
Different shipping methods have different shipping times.
Could you please tell us your order number so that we can check it for you?
Please rest assured that we will try our best to help you.
We look forward to hearing from you soon,
Twinkledeals Team
We got a message that we will get a refund. We had to guess that the dress isn't available anymore. They said the refund was transferred but it is now 4 weeks later, and numerous messages with a reply that says nothing came back. They didn't respond on specific questions about time and to which bank account payment was sent.
They even referred to my bank tp check there if it was booked somewhere else.
This never happens with Aliexpress
Dear Robin,
Thank you for your feedback.
Please note we will never overcharge our cusromer.
We have refunded to your original payment account.
Please kindly check it.
We have contacted you about your issue via our Support Center. Please login to your account and reply to us.
We look forward to hearing from you soon,
Twinkledeals Team
I purchased over 100$ of clothing and never saw one outfit or my money! I contacted both the shipping company amd twinkle deals: neither of which offered any help. Its been over a month and I never recieved my package. Use caution buying from this company! I do not recommend Twinkle Deals.
Dear Adrienne,
Thank you for taking the time to write a review.
Please note that with our registered and expedited delivery we offer all customers a tracking number. You can use this to track where your package is and see an estimated delivery time.
We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Best regards,
Twinkledeals Team
I have already made many orders fromTwinkledeals. I have been always satisfied with the quality of goods, quick delivery and serious deal of the seller.
Answer: Do not buy anything from this "company." The items that arrive are no better than rags. When I wanted to return then they made it extremely difficult, wanting pictures of the items along with original packaging and tags. I did this and waited, and waited and finally after getting the attention of someone they made the same request of me again. They also gave me a website address, not an email address, to communicate, which is obviously stupid. PayPal would not resolve the case so i had to go to American Express to get my money back. Had I not done that they would have my money and they're horrible clothing as well. Once again, never buy anything from this "company." Trust the reviews you are reading.
Answer: Dear Natalie, Thank you for your recent question. Please rest assured that it is safe to purchase on Twinkledeals.com. We have the policy for customer if there is any issue happen. If you have any concern, please contact us at https://support.twinkledeals.com/ticket/ticket/index. We will reply you in 24 hours. Thank you very much for your support and understanding. Best Regards Twinkledeals Customer Service
Answer: Don't waste your money
Answer: They are total scammers do not order from them there clothes are total crap! You will be very disappointed if you do, I was... all there pictures are stolen and are not the clothes they send out... read on and you will find out... but don't wast your money like we did...
Answer: It's ridiculous with them. I received a defective item. I had emailed them stating the item was defective, and I'd like a return and for them to send me a return label because it wasn't my fault the item I received was defective. They wrote back to me saying that I have to pay for the shipping back to China myself. I demanded that they pay of my shipping back and wanted a full refund because it wasn't my fault for receiving a defective item. It was their fault with quality control. We went back and forth. I will not shy from reporting them to the international consumer protection agency. And with regards to the item not received, I had the same situation. I demanded a full refund. They asked if I wanted to buy something else. I declared that I didn't want to do business with a company that took my money and didn't even let me know that the item I paid for I didn't even receive. If I never said anything, they would have just taken my money and ran with it. In the future, just refrain from doing business with this horrible company.
Answer: It is a big scam don't buy from them!
Answer: The products will be coming from China. They will be extremely low quality, they will not fit properly, and it will take you weeks and weeks to get the garbage. Please learn from my mistake and do NOT order from them
Answer: Log into your account and submit a ticket inquiry on your order. I had to do that also when my order was showing invalid tracking. They replied within 24 hrs. I had expedited delivery and it took about 3 weeks to get my order.
Answer: I've tried numerous times to get in touch with someone haven't been able too. The items l ordered took anything from two weeks to five weeks to arrive. Good luck hope you get them in time.
Answer: Dear Kay, Thank you for your feedback. All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the client during the check out process. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. For more details on shipping methods, please click here: http://www.twinkledeals.com/shipping-handling. Could you please tell us your order number and ticket number? Once we received the information, we will check this issue and resolve it to your satisfaction. Thank you for your patience. Twinkledeals Team
Shop from a large selection of womens & mens fashion clothes, swimwear, shoes, jewelry, accessories at best discount prices with free shipping on Twinkledeals.com.
Dear Heidi,
Thank you for your review.
We have shipped out your order and it is in transit now.
Please rest assured that you will receive your parcel soon.
We have messaged you regarding your issue via our support center. Please kindly login to your account and reply to us there.
Many thanks,
Twinkledeals Team