TwinkleDealsReviews 942

Placed order over 6 weeks ago, nothing has arrived. Twindle Deals support gives me no information just telling me to be patient and refusing to refund my order. Tracking number given says my package is "not found", last known location was in Australia. I am in the US. Do not be scammed into using this service.

I have been in contact with many twinkle deals representatives. The only resolve has been giving me the tracking number, which says that my package is "not known" with last known location being in Australia. I have already reported this as a fraudulent charge with my credit card company. They have refunded me since your company refuses to do so.

I received an order today from Twinledeals. Not the item I ordered and 1 item was missing. I spent 10 mins on the website to see if the dress I am waiting for was still advertised. It is not! But I have found 'in the sale dropdown' (36 pp I think) that they have the same item in one page - appearing few pages later with a $6 price difference Watch out!.
I have put 2 stars - as I am waiting to find out if they are going to come back to me re wrong item sent and item missing. If they don't I will of course change my rating!

Despite encountering delivery delays and doing enough back&forth, I tried to recontact them in order to request the shipping tracking no. In order to reach the post directly( It's enough to access https://www.aftership.com/courier/bpost and get an insight of the status). When attempting to do so, I got prompted that the ticket no was no longer valid. Shortly I realized that this has occurred due to having placed it on "Resolved". Guys, if the issue is still not solved, you simply don't change the sts. This way you prevent customers from contacting you.

Twinkledeals is not as bad as everyone makes it out to be. Last month, I ordered three dresses, a bracelet, ring, and a necklace. After a while I had second thoughts and read the reviews. I was expecting wrong sizes and items. I received everything I had ordered and two dresses fit perfectly. The other one was a little tight in the boob's but nothing that can't be easily fixed. What can you expect from a dress that is barely $12? Way to go, Twinkledeals.

Since I made my review, the company offered me a refund of 20us dollars for the inconvenience. I'm in Canada so I was like ok. And if my order didn't not get tracked and or delivered in 3-5 business days then a full refund would be issued. I said that would be great for the inconvenience. Well now the sight shows a full refund has been given, and my tracking is no longer even active on any site.
I was also asked to turn my review into a positive one since my issue Had been resolved. Nothing is resolved. I have no clothes and all they have is an account that shows a refund. FYI. No money has been returned to my bank account. This is getting really ridiculous! Keep it coming twinkledeals. People will learn what you really are. Scammers.

Put this into perspective. They need time to find and track your orders, but as soon as they feel like it. Can stop you from tracking your shipment and cancel it. Hmm interesting.

I ordered 4 dresses as a present for my nieces. We looked at the pictures and they look great. When we receive them, after paying an additional 20 pounds for delivery ( we didn t have any choices for types of deliveries!) and Tax and duty ( which was never mentioned!), I was very disappointed with the quality of material/textile used and the finishing work, It is horrendous. They looked like horrible 1950's dresses. It is the last time that I buy anything from China! It is all rubbish!

I placed a fairly big order in February of 2016. Everything actually came very quickly, but 1 dress was completely different looking than what I had originally bought and the rest of the clothes had holes in them. I contacted them to try to do a return and they never responded. I got PayPal involved to help me out and I shipped everything back, which cost me an additional $60, and the case was just closed because they say they never received it. Horrible company who takes your money for cheap and crap clothing. Don't ever buy from them. Somehow, this business needs to be shut down. It's a crime what they are doing. Horrible experience and horrible service. Don't buy anything from them. I wish I could give them a negative star.

I live in Australia so the delivery is slower. But hey, I don't pay for it!
Have bought both clothing and jewelry from TwinkleDeals and if I have ever had a problem it is usually fixed within a matter of emails. Sometimes clarification is needed because of confusion in the translation.
OK yeah, I have put in a stitch or two, but at a quarter of the price of what I would pay for the same item in Aus... I'm not complaining and the standard is no different anyway. Also I keep fashionable!
Look for sizing information, the more details supplied the more accurate your purchase.
Never had a problem with my Credit Card so can't comment.
My view is - save yourself time and money. Buy from TwinkleDeals!
Happy shopping.
Vicky

I ordered a pair of earrings, very beautiful, even more than the picture. The shipping was fast, the product arrived directly at home. I'm going to buy more from them.

I received a partial number of the clothes I ordered and the quality are so poor. I want to cancel the items that were not yet sent and I also want to return the items I received and receive refund immediately. I am so disappointed in this purchase.
**UPDATE**
So the customer service has given me an option to have partial refund (7-25days) and keep the items or send the items back for a full refund. I chose the first option but I'm still worried that the partial refund will not push through. I will post an update regarding this.
**2ND UPDATE**
I still don't like the quality of the clothes (although, there were pieces that are acceptable and I quite like), however, I can't complain about their customer service, they were very responsive and fast to act with my complaints, they have refunded me immediately (not the full amount though, but I don't want to go the hassle of sending back the clothes and wait longer to get a full refund).