Can not believe the quality for the price during these times.
So far I have been pleased with my items they have.
Hi Tina,
Thank you for your review! We appreciate your support.
Respectfully,
Angelique
Every purchase I've made I've been very satisfied. Highly recommend Tophatter!
I buy many items and I like quality end fast delivery
So far it's been great, found great deals on interesting products.
Hi Dale,
Thank you for your review and for choosing Tophatter. I’m happy that you enjoy your shopping experience.
You can earn Credit by sharing our app with your friends. To learn more please go to the following link: https://tinyurl.com/yxgllj26
Respectfully,
Angelique
It was great to have a chance to purchase from Tophatter
Customer Service is very helpful resolving a problem with a purchase.
Is was ok, took a little to long to receive merchandise
Very HAPPY with TopHatter! I love getting GREAT bargain online with TopHatter and can't wait to do my Christmas shopping with TopHatter!
Hi Marian,
Thank you for your review.
I’m so happy to hear you're able to find products you love for those most important to you, friends and family members.
Kind Regards,
Angelique
Professional service and the return one time and was very satisfied
Great customer service and fun to bid. Found some great items.
Have ordered several items and have been very pleased with everything!
Hi Shirley,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Respectfully,
Angelique
Love most of the products and most importantly... phenomenal customer service
Hi Tanya,
Thank you for sharing your experience. I'm thrilled that we delivered the phenomenal experience you deserve. We appreciate your support.
Respectfully,
Angelique
When I request a refund I don't get the money back
I am very satisfied// lov your items and service. And checkout
Hi Marge,
Thank you for your review and for choosing Tophatter. I’m happy that you enjoy your shopping experience.
You can earn Credit by sharing our app with your friends. To learn more please go to the following link: https://tinyurl.com/y3lxs5mm
Kind Regards,
Angelique
I l love the jewelry the prices are out of the world you can't find good n fine n well made jewelry
We, found it a great laugh, and the more you drink the funnier it gets.
Happy with things that have arrived, still waiting on things that were order ages ago
I LIKE THE SERVICE. ALWAYS HELPFUL AND FAIR.
I DO GET A LOT OF COMMENTS ABOUT THE RINGS
AND NECKLACES. BUT I LIKE EVERYTHING I ORDERED.
Hi there George! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
Answer: There is also the FEDERAL TRADE COMMISSION that can help with these types of problems
Answer: You have to read the descriptions. It will tell you if it's real or plated.
Answer: Do not deal with this company,,, all jewelery is crap n cheap
Answer: Tophatter will screw you over. Shop Amazon or overstock.
Answer: Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
Answer: Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
Answer: If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
Answer: You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
Answer: Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others. Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price. Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees. If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item. It's messed up. Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving. I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days. I would go the ebay route if you're looking to sell.
Answer: Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Tophatter has a rating of 3.4 stars from 7,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
Hi Sabrina,
Thank you for your review!
I’m pleased to hear you’re happy with the bargain prices and having fun shopping on Tophatter.
We appreciate you shopping on and look forward to continuing to provide a variety of quality products at bargain pricing.
Warm regards,
Felicia