Tophatter

Hi Gail,

Thank you for your review!

I'm glad Tophatter can offer you a fun place to shop.

Have a wonderful time shopping on Tophatter.

Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:

To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28

You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.

Warm Regards,
Felicia

Hi Michael,

Thank you for your review.

I recommend setting a limit on bids. We put how much a shopper pays for an item in their control and encourage shoppers to read the item description to determine what is a fair price to pay. Bidders decide how high they are willing to bid, and can stop bidding at any time. Shoppers can also set reminders by clicking the heart icon, which will allow notifications when the item is back up for auction and can bid at that time. This way if a shopper wishes to buy an item at another time, they can.

If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.

Respectfully,
Angelique

I truly appreciate you taking the time out to leave a review, Barbara, thank you for taking time out of your personal time to do so.

I’m pleased to hear you're happy with the bargain prices on Tophatter.

We look forward to continuing to provide a variety of quality products at competitive pricing.

Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28

You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.

We truly are delighted to have you as a valued member of the community.

Happy Bidding,
Angelique

Thanks for responding to Tophatter's experience survey, Carl!

We hope you'll be delighted with every purchase, but if for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. Please see https://tinyurl.com/yc6sdknh for full details.

Kind regards,
Graciela

Hi Shelley,

Thank you for your review. Here is a size chart to help https://tinyurl.com/y3qu7qpx

We hope every shopper will be delighted with every purchase, but understand that not everything can be perfect. If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Please refer to our FAQ How do I request a return? Here: https://help.en.tophatter.com/article/65-return

Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.

If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.

Respectfully,
Angelique