TomTopReviews 3,474

Итак, снова этот томтоп. Пишу с маленькой буквы специально, ибо никакого уважения к ним не испытываю. Предыдущие заказы - 3 штуки - были все до единого с косяками. То прислали вообще не то, то полное дерьмо, то разбитый из-за плохой упаковки товар. В каждом из случаев процесс доказательства явных косяков специально затягивался томтопом по максимуму. Теперь новый случай. Заказал 4 разных вещи в 4 разных заказа, ибо не нашел на их сайте возможности консолидировать все в одну корзину. Пришел первым последний заказ, остальные задержались дольше. Это был кейс-рюкзак для Фантома 3SE. Оказалось, что этот Фантом туда просто так не влезает - нужно в трех местах подрезать пенопластовые стенки. Написал отзыв на этот товар и предупредил в отзыве, что НЕ ПОДХОДИТ для 3SE. Обзор не опубликовали, а в отместку за сниженное количество звезд в отзыве томтоп отказался переводить кэшбэк за этот заказ. Я обратился в службу поддержки сайта кэшбека, они обратились в томтоп. Но прошел месяц и томтоп просто проигнорировал заявку. Но мало того, томтоп завалил меня письмами с просьбой написать за 2,3 или 5 долларов строго положительный отзыв на трех сайтах. Вот я и пишу. Отзыв такой, который они заслужили. Компания томтоп - постоянно обманывают, отказываются от своих же обещаний и всегда работают против клиентов. Так же видел сообщения покупателей, которым они под видом нового товара присылали бывший в употреблении отремонтированный. Сторонитесь их!
So, again this tomtop. I'm writing with a small letter specially, because I have no respect for them. Previous orders - 3 pieces - were all to one with jambs. They sent it not at all, it was full of $#*!, it was broken because of bad packaging. In each of the cases, the process of proving explicit jambs was specially tightened by a tomtop to the maximum. Now a new case. I ordered 4 different things in 4 different orders, because I did not find on their website the possibility to consolidate everything into one basket. The last order came first, the rest stayed longer. It was a case-backpack for Phantom 3SE. It turned out that this Phantom simply does not fit in there - you need to cut foam walls in three places. I wrote a review for this product and warned in a review that it DOES NOT fit for 3SE. The review was not published, and in retaliation for a reduced number of stars in the recall, the tomtop refused to translate the cashback for this order. I applied to the support service of the cashback website, they turned to the tomtop. But a month passed and the tomtop simply ignored the application. But moreover, tomtop poured me letters asking to write for 2,3 or 5 dollars a strictly positive review on three sites. So I write. The feedback is one they deserve. Company tomtop - constantly deceive, abandon their own promises and always work against customers. I also saw the messages of buyers, who, under the guise of a new product, sent a used repaired one. Stay away from them!

From Chennai, India i took a decision to buy from TOMTOP 1 SCISHION V88 mini Smart Android 6.0 TV Box KODI and i was so delighted when i got delivery of this product in a neat package! My delight rebounded when i connected to my TV and with in few seconds it made my TV into a SMART TV! No installation hassles and it was just a plug and play, that simple. A good quality product what was shown in their site was exactly delivered and the price also very competitive!
THANKS TOMTOP, MY TV HAS BECOME SMART THANKS TO SMART TOMTOP!
Rajendraprasad chennai india *******606

I have purchased many items over time from Tomtop which were delivered ok. Finally one day, I received an item where the battery was totally dead and unchargeable, I asked Tomtop for help (yes I did email *******@tomtop.com many times). They ignored my messages over several months and the few times they responded, it was not a satisfactory solution but excuses - either wait for 48 hours for their technical team to follow up (which they never did), or to offer a pitiful amount to contribute to the cost of a new battery (not even 10% of the cost of a replacement battery). I'd rather them send me the same battery. I should not be out of pocket for a defective item, buying a new battery and be reimbursed a fraction. I spent 5 figures (USD) buying for myself and friends to the extent that I was categorised as VIP Diamond (the highest level). No more.
Tomtop is only interested in making sales but zero customer service, technical or warranty service.