Art L.

I ordered several automotive items from TomTop including some fuel and coolant fittings along with several feet of stainless braided fuel hose.

When my order arrived, I found the hose was cut into 1-foot pieces, labelled and put into little plastic bags. I wrote about the problem and the 'Customer Service' agent claimed not to understand why that was a problem -- even after explaining it three times. (FYI: When you order a length of any hose product by the foot -- unless otherwise stated -- it is understood that means 'all in one piece,' duh.)

After six weeks of going back and forth (Hey, I was curious and wanted to know, "Were they stupid or dishonest?"), they still wouldn't acknowledge or refund the defective merchandise. Wisely, however, I had paid through PayPal and a Credit Card so I ended up getting my money back.

The worst thing, though, all but one of the other items were mis-sized or didn't work... and that one item was of exceptionally poor quality. They are now on my ever-growing black list of sleazy Chinese sellers.

In the end, I concluded they were both stupid AND dishonest but, either way, it's all the same thing:

DON'T BUY from TomTop.