I remember few years ago daraz was a great site. Delivery time was very quick. I used to receive any product within 2-3 days max to Islamabad from any city (Karachi, Lahore). Now even if I order from seller locating in my city. Now even after a week they don't deliver. Your services are getting worse day by day. Improve it or you will loose your customer base. If amazon comes to Pakistan you won't stand a change against them. Its better to improve before disaster comes.

Totally Disappointed and Disagree. I Give this review as a seller, without any reason my account was deactivated permanently just because of 01 parcel returned. Very Bad and worst experience.

I received my order which was missing a couple of items, which is not daraz's fault. However, upon complaining I now have to deal Daraz customer service, I have been assigned four different complaint numbers for the same complaint and still no resolution in sight, also Daraz only refunds your money to Daraz wallet and you only have a 24 hour window to with draw it I mean what's that all about, another cheap ploy by Daraz to make money out of you, if only Pakistan had better consumer protection laws.

Almost everything is available here. Also offer things at discounted price. And I really like their services and delivery system. Strongly Recommended

Ordered using my credit card and paid the delivery fee as well. They Never delivered the item after I refused to collect from 20km away from the station because I had paid for home delivery. They changed the order status to delivered without receiving the product. I raised a few complaints but only got a lot of deadlines for resolution. If you do not have any other option than daraz, even then pay cash on delivery only.

Order cancelled by daraz ok even after payment of item purchased by debit card including shipment charges. Now these charges will be lost.

I have ordered many things so far from the online store of Daraz. And my experience was good as everything reached was upto my expectations.

I ordered for 20 PCs chair table & sofa leg floor felt pad Skid Glide DIY Nail protectors on 8 June 2021. I received my order on 11 June & paid the full amount but when open it there were only 8 PCs instead of 20. It all shows the dishonesty & fraud of daraz.com.

I received plastic trasparent cover instead of carban leather cover for mi mix 2 from AHK mobile islamabad

Excellent experience. The product is same as shown and described. Quality is also good. I like it. Overall it was excellent experience..

Never did a courier appeared on my house; i guess because it was Ramazan and no one in pakistan wants to work in Ramazan. I received calls from TCS twice that a courier is having trouble finding me but never received a call from courier himself even though previously couriers used to deliver to my house regularly. No easy way to contact daraz or get any help, if you try their online chat you will find your number to be 100th. Daraz has refunded only 363 against a payment of 727, what a rip off!

God Awful.
I ordered a book and a massager. They cancelled my book order and sent me two massagers from the same company, and charged me extra for delivery! I had to pay the price of the book and get nothing in return too.

I've been a loyal customer. When I talked to the customer care, they said they could do nothing for it!
So rude and incompetent! Never shopping here again. I'm letting everyone know as well to never shop here.

Hello, please don't ever use Daraz, they are scammers taking payments from customers, keeping their payments for 13 days and in the end cancelling orders w/o even updating customers that the order has been cancelled, i have chats, emails and call recording, they kept saying that the orders are in processing you will receive the orders for sure, all are liers, i ordered things from the deals sections and the seller was daraz mall, they were running a promotional deals. Their strategy to gain more trafic on their website, please save your time and money do not order.

The site is amazing to shop it has many vendor and you can choose from a variety of goods available.
The only problem which I feel is some vendor don't deliver upto the mark or quality is compromised, but they are only 10% in total.

The ads have become a big tremendous problem overall the entire website! They have made all the ads up to 1 minute and now I can not even watch a good video without getting interrupted. Such a shame that my once escape to the world has now been shattered towards this tragedy! I am now deleting it!

Some one scammed me, they had rubbish in a bag and sent it to my house.
You can read the rest on wanttono.com
Im sick of explaining it every time daraz calls me and i want to help people know about this incase they think they are the only ones it happened to so i will try, wanttono is my vlog so jist read it there plz. Cheers

It is a good site in my personal experience it performed well it give goods on time. I appreciate their quality and delivery timming as compared to ali express.

I order for finger sleeves by order # *******23162001 on 05/12/2021. On 05/20/2021 I received three emails. First telling refund has been processed. Second showing out for delivery and will be delivered in 2-3 hours. Third informing order has been cancelled. In message it is written that refund will take 10 days. I don't know what and how they work.

I ordered 2 Freshmatic spray cans of "Freesia & Jasmine" fragrance. Instead I have been sent "White flowers" fragrance! This is poor service and intellectual dishonesty by "Toy Boy Store Karachi". I am not going to order through Daraz again.

After waiting for a week for resolution they ask me to submit required paper once again wow very poor management they don't bother to Check their emails diligently didn't expect this stuff so pathetic

Daraz should have to improve there brands especially in clothing and particularly T-SHIRTS. They even did not deserve 3 but I did it for some electroni wich I purchased from daraz

Not a good idea to buy from them. Worst site ever to go online shopping in Pakistan. I advise not to waste your time and money.

If you are reading this, listen to me.
DON'T BUY ANYTHING FROM DARAZ!
I bought a Smart watch from daraz, which at that time, was the best place to buy the stuff from. When it arrived, 3-4 days after ordering, I had us d it for the day and was just about to get it to charge, as soon as I attached it,... boom! It started vibrating and wouldn't stop!
And later, after sending it back, we ordered a humidifier which was supposed to come from China. After it arrived, we tested it out and it, same as the watch, didn't work