Daraz PKReviews 147

Daraz is a bloody scam. Never trust this organization. All the operators are trained to lie. I was a new customer. I have good experience ordering my second item from Daraz and that would be the last forever. My second order was a iron board with a cupboard which sits under the iron board. I received the one that I did not order. I logged a return request and 3-4 weeks later someone came to pick it up. Guess what? He is not to be blamed as he came on a motor bike to pick up the iron board with the cabinet. Despite of so many calls they sent someone again after 4 weeks to pick up the item once again on a motor bike. I was furious. CAN ANYONE PICK UP AN IRON BOARD WITH A CABINET ON A MOTOR BIKE? Once again I called them asked for a Manager or a Supervisor. Only once I was able to speak to a Supervisor by name of Omar who was a great liar. He assured me over and over again the item will be picked up by a vehicle but not a motor bike. Guess what? It was exactly the same. I made so many calls and never able to speak to any Manager or a supervisor as they were so busy AND I WAS GIVEN AN ABSOLUTE GURANTEE THAT WITHIN 2 HOURS A SUPERVISOR WILL CALL ME. NEVER HAPPEND. SIMILAR VERSIONS WENT ON AND ON BY THE OPERATOS AT DARAZ THAT A SUPERVISOR WILL CALL WITHIN 2-3 HOURS, WITHIN 3-4 HOURS, OR WITHIN 4-5 HOURS. NEVER HAPPENED. NO BODY CALLED. Operator are trained to lie. If you planned to order and expecting to return the ITEM as you did not expect the item as per the advertisement or they sent you the one that you did not order, you will be in big $#*!. ESPECIALLY IF THE ITEM HAD TO BE COLLECTED ON A VEHICLE. DARAZ, THIS BLOODY SCAMERS WOULD NEVER SEND A VEHICLE TO PICKUP THE ITEM THAT YOU WANT TO RETURN. I AM STILL WAITING SINCE FEBRUARY. IT'S END OF MAY, NO ONE HAD CALLED ME OR PICKED UP THE ITEM FOR THE LAST 3 MONTHS. DO NOT ORDER ANYTHING FROM DARAZ. THE BIGGEST ROTTEN LIARS EVER YOU CAN COME ACROSS IN TERMS OF ON-LINE ORDERING. DARAZ THE BIGGEST SCAMMERS... Date of experience: February 20,2025 Edit
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Daraz has found a new way of scamming its customers. Negative reviews of their maga brands are being removed by daraz. Always ask for real pics of products and beware of fake reviews.

I'm 7 years old customer. This time very very bad experience. I purchased 5000+ amount order. Daraz delivery process via TCS. TCS very low quality courier services and also TCS Gujrat riders manager all cheating peoples. They not delivered and fake status update every time ( unsuccessful delivery attempts totally fake) try to cheating with customers. I contact daraz and TCS both supports. Almost 10+ days waiting but still not resolved or not refund my payments. Fruad ecommerce website daraz.pk

Uber service is fake promise doing Haram business and it's totally illegal boycott this app

Wrong and false statement and bad proposal or behavior

I ordered Hydrating Serum, and got a Clarifying Serum. First of all, Daraz must check label on boxes match the site. The customers on the site show different packing for all customers with clear glass bottles. Some had label of Acid hydrating serum. Mine was semi opaque bottle and not a standard product for a single item. The return was approved and the headache starts there. I live in DHA2 Islamabad. Daraz does not tell us where to return and shifts responsibility to Leopards Courier which does not respond to telephone calls. Even Daraz has no email or text to extend help even after we call their helpline. Helplines dont offer any service except pls call Leopards.? We did not buy from Leopards? All the no response due to weekend 2 days and 9th 10th Muharram, the 5 days return period is totally unjustified.

I ordered ipod cover of (Rs 2089) from Daraz and I did online payment but I didn't even got my product not even my refund of money after trolling me here and there I went to daraz office they saying tomorrow tomorrow after 4 months they said that time line is end and didn't gave me my money back daraz did scam I am old customer of daraz and I have done more then shopping of 1 million but today I got super disappointed from daraz...

I've recently had several Daraz orders arrive significantly later than promised. And someone are still waiting for more than month. Unfortunately, registering complaints through their standard channels (calls or emails) seems frustratingly difficult. Even the AI chat support appears designed to deflect attempts to register issues.
To add to the confusion, the tracking IDs list PK-DEX (Dreamco Express Pakistan) as the courier. However, based on my research, they don't handle Daraz deliveries. This inconsistency raises serious concerns about Daraz's transparency and commitment to customer service.

Given these repeated issues, I'm left wondering if Daraz is prioritizing efficiency over customer satisfaction. While on-time delivery is important, a seamless complaint resolution process is equally crucial for building trust. I urge Daraz to address these concerns before they erode customer confidence.

Very bad expireance with bull $#*!
Dog $#*! an all these type of animals they are
Who made this daraz website they are not a well now iam talking in urdu
O ji bohat herami hai ye
4months se bas expencess hoey hai
Koi Kamai nahe
Ghetia log hai
Sale ulu ke pathe
Behen chodo
Mader chodo
Kuti ke putter
Defa ho chal herami
Mental
Sailor peshent
I will report in police
Behen chodo
All of you plz.do amazon or ali express work but not this bull $#*! work

I had a very bad and unprofessional experience with daraz. I ordered something a month ago and I still haven't recieved my order and there has been no contact from seller. Delivery drivers are very rude they called to say they are near my house to deliver and we gave directions how to get to our house but rider refused to come deliver my order and said he's too busy. Never order from daraz app again very unprofessional.

Bhai Nice watch he Delivery very fast.thank you
I love this watch I recommend all Thanks Passion perism

If I could give Daraz zero stars, I would. This company epitomizes everything wrong with online shopping. Their incompetence knows no bounds, and their disregard for customer satisfaction is downright appalling.

I made it abundantly clear, FOUR times, that I needed my parcel delivered by a specific date due to my house shifting. Despite this, Daraz failed spectacularly to meet this simple request. The vendor submitted the parcel on time, yet Daraz managed to botch the delivery process entirely.

Their excuses are as pathetic as their service. They squandered ample time and left me high and dry without my belongings. This level of negligence is inexcusable and has caused me immense inconvenience and stress.

Consider this review a public service announcement: steer clear of Daraz if you value your time, money, and sanity. Their lack of professionalism and disregard for their customers' needs is beyond reprehensible.

I demand accountability and compensation for their failure to deliver as promised. Furthermore, I implore anyone reading this to think twice before entrusting Daraz with their hard-earned money.

In conclusion, Daraz, do better. Or prepare to face the consequences of your abysmal service.

Daraz is Fraud Gets Withdraw refund amount into their own HBL Bank accounts (pre- entered into customer wallet) and does not share complete account title and number to the victimized customer. This is all bul$#*! they are doing

Recently had a disappointing experience with a purchase from Daraz, and I feel it's crucial to share my encounter to protect other customers from potential pitfalls.

I ordered the "[Hot Sale+Read Stock +FREE Shipping+COD] S9 Ultra Smart Watch with SIM Card Slot GS37 ultr 4g Dual" on December 27,2023. The product title manipulation is evident as the seller intentionally altered the title after my purchase. This casts doubts on the transparency and honesty of the seller's practices.

Furthermore, I discovered discrepancies in ratings and reviews for the product on other platforms. It seems the product might be a result of spam or misrepresentation, damaging the trust one would place in Daraz as a reputable online marketplace.

Despite bringing these issues to Daraz's attention, I received a lack of positive response, especially concerning a refund. This raises concerns about price inflation and the platform's commitment to addressing customer grievances.

I urge potential buyers to exercise caution and thoroughly investigate products and sellers before making purchases on Daraz. The experience has left me disappointed and wary of further transactions on this platform.

I recently had a harrowing experience with Daraz, an online shopping platform that has left me utterly shocked and disappointed. I ordered a graphics card, opting for Cash on Delivery (COD) for convenience. Little did I know that a member of Daraz's staff would betray customers' trust by leaking sensitive information to a third party.

A few days after placing my order, I received a call from an individual armed with all the correct details about my purchase. This person claimed to be a Daraz delivery representative, assuring me that the graphics card was on its way and setting a date for payment upon delivery. Falling victim to the seemingly genuine information, I awaited the arrival of my much-anticipated package.

When the delivery person finally arrived, he showcased a sealed parcel and, despite our insistence, refused to let us inspect the contents, citing Daraz's policy. The only assurance given was that we could return the product if we were unsatisfied. Trusting in the integrity of the transaction, we handed over the cash and received the parcel.

Upon opening the package, we discovered not the graphics card we had ordered, but a mere multimedia speaker. Feeling cheated and betrayed, we immediately reported the incident to Daraz customer services, hoping for a resolution.

Unfortunately, our hopes were in vain. Daraz's customer service, to put it bluntly, is garbage. They failed to take any substantial action against the fraud that occurred within their ranks. This ordeal has not only cost me money but also shattered my confidence in online shopping, particularly on Daraz.

In light of this appalling experience, I strongly caution others against using Daraz, especially for electronic products. Their lax security measures and inadequate customer service make them a breeding ground for scams. Save yourself the trouble and frustration; think twice before ordering from Daraz. Online shopping should be a convenient and enjoyable experience, not a source of deceit and disappointment.

My experience with Daraz.PK has been a mix. While I've found some excellent products, there were instances when the quality fell short. It's a bit hit or miss, but when it's good, it's great. Hoping for more consistency in the future.

Bht achi product ha useful ha easy to use ha highly recommended me bht satisfied hoa thank you daraz

I ordered paw petrol chatacterz. They sent stickers. Whn i aakes them to change rhey resiated and we

1). I put money in Daraz Wallet a few months ago. There were over 500 rupees in Daraz Wallet. For a while, I did not shop on Daraz. Today, I checked my Daraz Wallet, and there are only 32 rupees left.

2). Their promotiional campaigns are also fraud. For example, you play One Rupee Game for over 10 days. You paid them 10 rupees, and don't win. Over next several months they'll return you random amount e.g. 5 to 6 rupees out of 10. Which means, they're snatching money from millions of customers playing such games.

3). Now as they've stolen my money from Daraz wallet, none of new orders are going through. Sellers don't receive my orders, and ultimately I've to cancel after few weeks.

4). Daraz Customer Suupport sucks, they never help you on you issue. They just respond with generic premade response, and never help resolve your issues.

I ordered a lakme perfect radiance day cream. The cream I received is partly used despite the product description says daraz certified authentic original product. So i put a complaint and returned the cream. To this date the cream is going back and forth in their investigation department. Its been 13 days and i still haven't received a refund nor a brand new cream. They really need to hire people who are capable to their investigation department. Im never ever buying anything from daraz.