Daraz PK

I love your products.
Amazing products.
I would like to order again
Wonderful experience
I personally used their products they were amazing and valuable

MashAllah awsm...spoon stand mangwaya tha pic sa zyda real ma awsm ha or quality b zbrdst ha...sb ko daraz recommend karu ge...or delivery b 1 to 2 dayz ma ho gue thi...jb b daraz say kuch b mangwaya awsm experience rha

I think even one star is being generous with these guys.
I cannot think of a worst service. Firstly the products are not original and come either damaged or used.
I returned an eye cream that cane half used and they only returned the amount in wallet. Kept saying you could deposit it yourself and then after months said you can onky utilize it on Daraz. Complete and utter nonsense. The customer service agent on top said you might have forgotten to tell us something.
Please save your money and mental peace and stay away.

Kindly don't shop on daraz, once you paid for the item which has valued of more than ******* they will return in back, I bought the the LED for my Car and when I received it doesn't fit in the console of my car, I returned the item under daraz policy of 7 days but daraz denied my returned and forced me to keep this Led which is not more than a trash for me.
The description on daraz website was not clear.
They are online thieves so be aware.

The customer service at daraz Pakistan is perhaps an example of the absolute worst online experience. While the orders are not recieved on time, the customer service does not go beyond automated messages. Unless they overhaul their systems, hire professionals and spend money on training, it will be a sad end to a company with promise.
I feel sorry for the investors plus the bad name it give to our country for another failed investment

The worst service ever. I ordered multiple times from daraz.pk and everytime I had to followup again and again and again to get updates about my order. It is always late regardless of the fact that the seller is in the same city. Daraz has the world most pathetic customer services of all time. The time reflected for delivery on the website and the original delivery time is way different and sometimes you dont receive an order at all. The customer service rep left the chat on several occasions without even listening to your problem. I would never recommend anyone to daraz.

I ordered ipod cover of (Rs 2089) from Daraz and I did online payment but I didn't even got my product not even my refund of money after trolling me here and there I went to daraz office they saying tomorrow tomorrow after 4 months they said that time line is end and didn't gave me my money back daraz did scam I am old customer of daraz and I have done more then shopping of 1 million but today I got super disappointed from daraz...

I ordered a lakme perfect radiance day cream. The cream I received is partly used despite the product description says daraz certified authentic original product. So i put a complaint and returned the cream. To this date the cream is going back and forth in their investigation department. Its been 13 days and i still haven't received a refund nor a brand new cream. They really need to hire people who are capable to their investigation department. Im never ever buying anything from daraz.

Ordered using my credit card and paid the delivery fee as well. They Never delivered the item after I refused to collect from 20km away from the station because I had paid for home delivery. They changed the order status to delivered without receiving the product. I raised a few complaints but only got a lot of deadlines for resolution. If you do not have any other option than daraz, even then pay cash on delivery only.

Hello, please don't ever use Daraz, they are scammers taking payments from customers, keeping their payments for 13 days and in the end cancelling orders w/o even updating customers that the order has been cancelled, i have chats, emails and call recording, they kept saying that the orders are in processing you will receive the orders for sure, all are liers, i ordered things from the deals sections and the seller was daraz mall, they were running a promotional deals. Their strategy to gain more trafic on their website, please save your time and money do not order.

I bought a tablet from daraz but the seller sent me defective product so I returned within 15 days as per return policy but they denied refund and told me to contact seller directly to claim warranty. Many customers mentioned the same defect in the tablet so I couldn't trust the seller. While daraz id not even willing to arrange exchange for me

I ordered for 20 PCs chair table & sofa leg floor felt pad Skid Glide DIY Nail protectors on 8 June 2021. I received my order on 11 June & paid the full amount but when open it there were only 8 PCs instead of 20. It all shows the dishonesty & fraud of daraz.com.

I ordered a Bluetooth handfree, when i received my parcel and open it. It was broken and already used so i call on their helpline. They made excuses and excuses and said official person from daraz will contact you in 24 hours. Now it has been more than a month nobody contact me. I recommend to never use this website