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Daraz PKReviews 147

1.9

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Daraz PK Reviews Summary

Daraz PK has a rating of 1.9 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Daraz PK most frequently mention customer service, bad experience and low quality. Daraz PK ranks 541st among Marketplace sites.

service
58
value
54
shipping
53
returns
52
quality
55

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AE
1 review
1 helpful vote
Follow Sheher Y.
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Cancelled my order more than 5 time
June 6, 2023

I ordered the item more than 5 times and all the time they cancelled them self next day. Only just going thing is they are Refunding all the money. I had a very bad experience with Daraz. Even I chat with their customers care they said your order will not be cancelled. Today again I received the email that your order is cancelled. I am going to delete Daraz App.

Date of experience: June 6, 2023
Pakistan
1 review
3 helpful votes
Follow Project D.
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I ordered a phone it was like a toy genuinely not up to the mark. They didn't accept return since it was on qualitative basis. Quality can't be reviewed on online website and can only be ascertained by physical inspection. The phone was terrible.

Date of experience: May 14, 2023
Pakistan
1 review
0 helpful votes
Follow seerat h.
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As i have bought a deep freezer from daraz before four weeks and it was my first experience in daraz,the product was out off any fault and defects

Date of experience: April 10, 2023
Pakistan
1 review
1 helpful vote
Follow nazish m.
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Return policy is a scam
April 7, 2023

I bought a tablet from daraz but the seller sent me defective product so I returned within 15 days as per return policy but they denied refund and told me to contact seller directly to claim warranty. Many customers mentioned the same defect in the tablet so I couldn't trust the seller. While daraz id not even willing to arrange exchange for me

+3
Date of experience: April 7, 2023
Pakistan
1 review
1 helpful vote
Follow Atiq i.
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This online daraz shoping s so bed. Its saling not same pic product. Its not orignal pruduct. Dont buy online

Date of experience: April 5, 2023
Pakistan
1 review
1 helpful vote
Follow Epicure g.
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Daraz doesnot care about it seller, only care about how much they can earn, daraz locked my 22 products now i have stick worth 20k and nowhere to sell them, im a student and i started selling on daraz and spended my whole savings on buying stock

Date of experience: March 31, 2023
Pakistan
1 review
1 helpful vote
Follow Kaleem R.
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Never buy from Daraz.pk
March 5, 2023

I purchased almost 100 items, but 99 items I received were either fake, wrong, substandard, non-functional or completely broken.

Date of experience: March 5, 2023
Pakistan
1 review
1 helpful vote
Follow Faheem A.
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Pathetic Website
February 22, 2023

The Wenders on Daraz are not even rated 3 stars. Not sure why they are allowed to trade. Daraz is a pathetic and not at all trustworthy website, waste of time and money.

Date of experience: February 22, 2023
Pakistan
1 review
0 helpful votes
Follow Mohammad Majid E.
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I order moringa powder from daraz.i got it in good packing in polythene bag. But its taste not like moringa powder. It volour snd taste is like raw mendhi...i am gona refund it

Date of experience: February 19, 2023
Pakistan
1 review
0 helpful votes
Follow Nayab G.
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Awsm
February 18, 2023

MashAllah awsm...spoon stand mangwaya tha pic sa zyda real ma awsm ha or quality b zbrdst ha...sb ko daraz recommend karu ge...or delivery b 1 to 2 dayz ma ho gue thi...jb b daraz say kuch b mangwaya awsm experience rha

+3
Date of experience: February 18, 2023
Pakistan
2 reviews
1 helpful vote
Follow Maya B.
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A zero star review
February 11, 2023

I have just had the most unpleasant experience with daraz customer service, after speaking with four agents and a supervisor my issue is none the closer to being resolved and now I am thoroughly convinced that daraz has not invested any money or effort into improving there sub-standard customer service.

Date of experience: February 11, 2023
Pakistan
1 review
0 helpful votes
Follow MUJAHID U.
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PATHTIC PLATFORM BAQWAS DILVERY TOO MUCH SLOVE DILVERY. 100% UNSATISFIED FROM DARAZ. MESSAGE TO DARAZ GIVR BEST PRICES AND GIVE BETTER SERVICE. MY CONTACT NO: *******782

Date of experience: January 13, 2023
Delaware
1 review
0 helpful votes
Follow Sohaib Zafar Z.
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Very disappointment from Daraz seller.
December 18, 2022

See the the packing of this Wart ointment.The seller sent me fake item.This wart has no effect.I m old customer of Daraz but now I will not buy from daraz.

+1
Date of experience: December 18, 2022
Pakistan
1 review
0 helpful votes
Follow Mannan K.
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Best clothes
October 21, 2022

Very nice clothes Dona se rang bi nahi otrta and packing is also best very nice clothes gese picture ma dikhya ha wese hi ha

Date of experience: October 20, 2022
Pakistan
1 review
1 helpful vote
Follow Mynal Z.
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I love Daraz
September 15, 2022

Best shopping experience!
Value for money
Great customer service
Amazing refund policy
A wide range of goods

Date of experience: September 14, 2022
Pakistan
1 review
0 helpful votes
Follow farrukh y.
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Sir ua costomer galit bayni kar raha hai is nagtive commet kiya or daraz team na bagher tasddq kiya mara aik poit kamm kar daiya hai

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Date of experience: September 7, 2022
Pakistan
1 review
2 helpful votes
Follow Wardah G.
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Biggest Mistake Ever
August 31, 2022

I think even one star is being generous with these guys.
I cannot think of a worst service. Firstly the products are not original and come either damaged or used.
I returned an eye cream that cane half used and they only returned the amount in wallet. Kept saying you could deposit it yourself and then after months said you can onky utilize it on Daraz. Complete and utter nonsense. The customer service agent on top said you might have forgotten to tell us something.
Please save your money and mental peace and stay away.

Date of experience: August 31, 2022
Pakistan
1 review
0 helpful votes
Follow Adnan K.
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This is the worst app i've seen in my life. No customer satisfaction. I was expected to recieve a delivery in 10-12 days from daraz, but they made me wait 20 days until i reached out to their support for asking about what is going on with my delivery. They said they will resolve in 7 days and give me a ticket, and only got a call from them in the 5th days. Apart from their customer service being trash, their delivery service is even more trash, they called me on the said that they will deliver the item today and they never delivered, and another 5 days goes by reporting and stuff, they marked it as Delivery Attempt Failed and returned to the origin warehouse without doing any attempt, the audacity to say that i need to pick it up myself from the courier office is really amazing, wth do i pay the money for if you can't deliver it to my home. PLEASE NEVER PAY THEM USING YOUR CARD, always cash on delivery, because they will exploit you issues if possible because you already paid for their product.

Date of experience: July 27, 2022
Pakistan
1 review
1 helpful vote
Follow Hamza S.
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I had ordered a few tshirts from Daraz.pk and trust me this was my worst decision ever. Today I had received the first batch of shirts and it's quality is pathetic and not even close to what was shown and written in picture... now I'm not going to receive the other parcel of shirts because I know it's Gona be the same... also the user experience is pathetic. It doesn't not even locate my society DHA, I had to opt for some other random society because that was only option there... also, they never reconfirm order on call like all good Businesses do... Guys! I understand that daraz has so many varieties that you somehow are forced to buy stuff, but trust me, literally believe me, everything that is shown is completely opposite to actual. This is a big scam I would say... I wish there could be consumer courts and other associations easily accessible for general public for their online shopping rights... I wish all the worst for daraz from deep core of my heart... and this whole experience is not because of one time incident. It has happened multiple times with my friends and cousins, I should have listened to them before. Anyway what's done is done... Il try my best to take action against them but living in Pakistan I don't know what reaction would i expect... so it's honest advice for y'all... stay safe from this scam guys.

Date of experience: July 16, 2022
Pakistan
1 review
2 helpful votes
Follow Ayaz Ali L.
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Daraz pk is fake and fradulent
June 20, 2022

Please don't waste your time by shopping at Daraz.pk. It is totally fraud. Nowadays they have started fake way to get rating, that is they do not accept negative rating from the customers. Kindly look at the screenshot below that how Daraz is cheating its customers. Please don't take risk, if a seller has good rating, just consider it is fake.

Date of experience: June 20, 2022