website thubmnail of Daraz PK
How would you rate Daraz PK?
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Pakistan
9 reviews
19 helpful votes
Follow Muhammad E.
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First of all they will show you the pictures that they have everything in excellent condition. Once you receive... That is not exactly you bought, they are totally scam.

Date of experience: December 29, 2018
Pakistan
1 review
0 helpful votes
Follow Mian N.
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I Purchased Sony TV from DARAZ TV…

I Purchased Sony TV from DARAZ TV delivered after 5 days and found fake, BOX opened and found cheap FACE LCD TV with sony written on it remote was blank brandless cheap plastic.
I can provide pictures of TV and remote too and my cell number if required

Date of experience: September 29, 2020
Pakistan
1 review
0 helpful votes
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Daraz real fraud
December 15, 2020

Low quality products
Product ordered and products received are different
Products reviews are not shown completely specially negative reviews are clipped

Date of experience: December 15, 2020
Pakistan
1 review
9 helpful votes
Follow Akhtar K.
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These are all theives including those who are selling through. Dont buy most of online sellers in Pakistan are all theives like their leaders imran zardari and nawaz etc

Date of experience: August 24, 2020
Pakistan
4 reviews
6 helpful votes
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Think again everyone.
December 23, 2018

I have given them two chances. What you see in ads is absolutely different to what they deliver. Replica of the replica. You aren't even sure whether you can even use the stuff for real.

Date of experience: December 23, 2018
Pakistan
1 review
1 helpful vote
Follow Omer F.
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SCAM
June 15, 2019

Nowadays more than 50% products recieved are Scams
They display one thing & you will recieve fake prodcuts
SCAM then you ask daraz helpline they say to return it but TCS Express center dont allow return & make it hard to return so i lost my faith in them now

Date of experience: June 15, 2019
Pakistan
5 reviews
6 helpful votes
Follow Muhammad W.
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Very bad experience
March 19, 2020

Very bad experience on my daraz.pk.
Your delivery charges so high. All itam rate so high other than market rate is very low. You not provide good service

Date of experience: March 19, 2020
Pakistan
1 review
1 helpful vote
Follow Maria Y.
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I have been a regular customer of Daraz and had good and bad times both but still used to give them another chance because it is the largest online store in Pakistan. I have received fake products like Quinoa which I couldn't return as I tried to cook, and other accessories which never matched the description mentioned but was able to return. After that I learned to order products with enough reviews only. At the same time, I had good experiences as well where I got the products which I wasn't able to find the in the market otherwise. But what pissed me the most is the Daraz customer service. They have closed the voice call help service and the people available online are all jerks. There solutions are more like "wait and then try again", which shows they don't understand why we try even Daraz? Because we don't have time to go to markets or wait for hours to just through our order. The online consumers are more into availing discounts and saving time and probably they have no clue about their targets consumers. Eventually, I had to remove my app from mobile and finally have to say good bye to Daraz.

Date of experience: November 10, 2020
Pakistan
2 reviews
0 helpful votes
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Can we give review in Minus? It hapoened manu times with me that a wrong item is delivered or low quality item is received than ordered. However, I ignored it coz not much money is involved and quit usinf their service for more than two years. Now again I ordered something and again a defwcrive otem is delivered. When I tried to return it there procedure involves downloading their app and returning through there. Bhai I don't want to use your app. Why should I download it? Anyway I downloadwd it again for the purpose but my order was not shown coz obviously I ordered beforw making an account. Called them to know the process of returning but pathetic response. They don't have a solution. Like what the hell? Hamare pese haraam k nahee k har daffa bakhsh den. This was literally last time using their sevice. Please highlight this issue. Image shown is of a shelf whose diameter of both the frames was different hence shelves couldn't fit. Also one frame was taller and tiltier than other.

Date of experience: June 1, 2021
Pakistan
1 review
0 helpful votes
Follow Zain S.
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Beware all new sellers!
September 5, 2020

I am a new seller at daraz.pk or at least I wanted to be a seller. The verification process requires every new seller to purchase packaging material from daraz.pk to get officially verified and go live.
First I couldn't purchase the package because of the "Oops error". After a couple of days and exausting amount of time spend on support they told me to get the packaging material from seller hub and simply tell them package id to go live. Sounds legit enough. I went to the hub and they told me they were out of packaging material. After couple of retry...
I bought a packaging material after visiting the hub. After that I told the packaging is to the customer support from Daraz.pk.
They told me that you will go live in 24-48 hours. Waited and after that checked and surprise surprise my account was still unverified. After every contact with support the time frame expands without anything happening. It's been over a month. No luck. Support listens and forwards my request.
Poor support for seller as well as for customer. Please amazon come to Pakistan so daraz.pk can rest in peace.
PLEASE BOYCOTT DARAZ.PK

Date of experience: September 5, 2020
Germany
1 review
0 helpful votes
Follow Muna C.
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Bhai Nice watch he Delivery very fast.thank you
I love this watch I recommend all Thanks Passion perism

Date of experience: March 15, 2024
Pakistan
6 reviews
1 helpful vote
Follow Mahmood H.
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Great
August 10, 2019

This is a great side here every thing is available totly branded and orignal according to my experience other thing is that home delivery is much better

Date of experience: August 9, 2019
Pakistan
1 review
0 helpful votes
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Not refunding my amount
May 27, 2022

Mene cleaver Toka purchase kiya tha Rs. 678 ka or mujhe mention kiya the k weight 750 grams hoga lekin jab receive kiya tou weight 250 grams se bhi less tha. Mene boht dafa return request ki lekin unho ne cancel kar di or amount bhi refund nai karahe or reply bhi karna band kar dia... Bataye ab mein kahan jao... Item bhi scratches se bhara or sharp bhi nai hy.

Date of experience: May 27, 2022
Pakistan
1 review
0 helpful votes
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Vip
November 29, 2023

Bht achi product ha useful ha easy to use ha highly recommended me bht satisfied hoa thank you daraz

Date of experience: November 29, 2023
Pakistan
1 review
0 helpful votes
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Seller rewiew
April 4, 2024

Very bad expireance with bull $#*!
Dog $#*! an all these type of animals they are
Who made this daraz website they are not a well now iam talking in urdu
O ji bohat herami hai ye
4months se bas expencess hoey hai
Koi Kamai nahe
Ghetia log hai
Sale ulu ke pathe
Behen chodo
Mader chodo
Kuti ke putter
Defa ho chal herami
Mental
Sailor peshent
I will report in police
Behen chodo
All of you plz.do amazon or ali express work but not this bull $#*! work

Date of experience: April 4, 2024
Pakistan
4 reviews
0 helpful votes
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Good Site
September 22, 2017

For me it is the best e-commerce site, better than olx. I have made more than 50 transactions using daraz.pk

Date of experience: September 20, 2017
Pakistan
4 reviews
9 helpful votes
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Daraz doesn't only offer you to buy but you can also sell from any market. It's a vast business platform

Date of experience: May 18, 2020
Pakistan
1 review
0 helpful votes
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As i have bought a deep freezer from daraz before four weeks and it was my first experience in daraz,the product was out off any fault and defects

Date of experience: April 10, 2023
Pakistan
1 review
1 helpful vote
Follow Shakil A.
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Order cancelled by daraz ok even after payment of item purchased by debit card including shipment charges. Now these charges will be lost.

Date of experience: August 29, 2021
Pakistan
1 review
0 helpful votes
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I ordered paw petrol chatacterz. They sent stickers. Whn i aakes them to change rhey resiated and we

Date of experience: November 11, 2023

Overview

Daraz PK has a rating of 1.6 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Daraz PK most frequently mention customer service, bad experience and low quality. Daraz PK ranks 552nd among Marketplace sites.

service
57
value
53
shipping
52
returns
51
quality
54
+94