Tobi

Tobi has always been one of my go-to online shopping sites due to their great sales and already-cheap prices. Recently I received the wrong size from what I ordered and it said I wouldn't be able to return or exchange it because it was sale item. But when I reached out to them about the issue, they responded literally within minutes (might have just got them at the right moment, but still) and the issue got resolved AND they gave me a 50% off coupon. I appreciate good customer service so much so they get five stars from me.

I reached out to Tobi explaining that the outfit I received fit, but I wanted to try in it in one size up to compare, but didn't want to risk not being able to get free return shipping. The response I got from customer service was curt, not all that helpful, and didn't really leave me feeling like "wow, they really go above and beyond".

I just received my Tobi "double the charm" dress in black. I was worried when ordering as the TOBI reviews were terrible. I should have listened. The dress is very cheap material and it is completely see-through. I will have to get a black slip to wear under it. Quality definitely not worth the $64 they were selling it for. Luckily I used my 50% and got it for $32 which is still way more then it's worth. I am not going to bother returning it but I would not purchase from TOBI again. On a good note, the customer service was great when I wanted to switch sizes before it was shipped.

I decided to try this site because of the 50% coupon they sent me upon signing up after I had looked at their stuff and decided I liked it and wanted to place an order. I didn't have any problems with shipping or missing items as some people had said, however, every single piece of clothing was like getting exactly what you paid for. It was cheap and nothing fit correctly. I'm a thin person. My clothing size doesn't really change from brand to brand. I ordered a blazer with sequined sleeves and no where in the description did it say 3/4 sleeve, however it fit me that way. I had several problems with my other items as well either being off color or not fitting properly. None of my items turned out to be anything like what I saw in the photos online. Of the 7 things I ordered, I only kind of liked one of the tops but ultimately decided to return everything because keeping 1 of 7 wasn't worth it given the quality of my overall order. I do not recommend this site.

Not too happy that they do not allow refunds. Only store credit. Each time i exchanged an item, i wasn't satisfied with the purchase. Sizing runs odd. Im usually a medium and had to get a large then the large ended up being loose. Would not use this site again.

I sent a return a month ago and still have not received anything. I contacted them via email numerous times and the only thing they said was they are behind in returns so I got no where. The clothes look nothing like they say they do, the only thing I kept that I actually liked was two sweaters which were the same style but different colors. They are way over priced for the quality, if you notice its not really 50% off because theres no way the original price makes any sense. Do not order from here especially if you think you might have to return something. They are awful. Go to Lulus or shopdressup.com.

I ordered my item 26 days ago and it cleared customs 20 days ago, but there has been no update on the track my order section and it still hasnt arrived. I contacted customer care a while ago and all they said was it should arrive within 6-8 business days of clearing customs, but I think even then when they sent that reply it had been over that time. I have then replied to that email and attempted to contact them multiple times since then, all of which have been ignored. I ordered my item almost a month ago now, this is getting ridiculous- Im posting this in hopes that someone who works for Tobi sees this and to warn you all do NOT order from this site!

The clothes are very cute, but way overpriced for the quality. You can get the same stuff from other sites for half the price. It's only worth buying things for 50% off, but they don't seem to have sales that's more than 50% off, so the cheapest you can get something for is the price it's actually worth. I've ordered a couple tops from there before and had no problem with them other than that. Shipping was fairly fast and nothing was missing. But I would not order from them again unless I absolutely can't find something on the site in another store for a better price.

Hi

I'm so sorry to hear all the bad experiences that have happen to other customers. But my experience with tobi.com was incredible. 2 weeks ago I bought from tobi and it came 5 days after the order was confirm. Although I have to point out the calling of the bank though, it's kinda a hassel. Other than that, material and quality was fantastic, worth the 50% off. My friends and family all like the dresses and tops when I wore it. My cousin purchased it yesterday and I just had to buy it so that I can get 50% off from her code. Check out the Queen Vic Button Up shirt. Every girl should so own this in their closet. I bought in Black earlier and now getting the Red. I also bought shoes from tobi, hopefully the sizing is right :)

I recently bought a medium of the Ever So Scalloped shift dress in a mint color. I was planning on wearing it to my friends wedding but I am sending it back. I immediately knew something was off just looking at it. The shoulders seemed too narrow. Low and behold, the shoulder part was wayyy too high and did not leave any room. The dress bunched up on my chest, making it very very short. My cheeks peaked out under the slip. As for that it fit quite nicely. However, I was severely disappointed considering how expensive it was.

I've shopped on Tobi website many times and it has been absolutely great. It has every type of clothing and the costumer service is fantastic. Every time i order something it ships the next day and is at my house in 2 days. When you email them asking a question they respond in minutes, not to mention being super friendly. They have discounts all the time and free shipping and returns. I don't see why people would not like this website.

First of all, you would think Tobi was located in China, considering trying to contact someone for help is a struggle. Second, the clothes are NOT worth whatever "bargain" you are getting them for. $35 for a romper made out of Nylon that shrinks in the wash isn't a good deal. Shipping is a nightmare. They take their sweet old time "processing" your order, and then actually getting it sent out. For an accurate shipping time, take the shipping you are paying for and add an extra 3 days. Bye Tobi, we all know you're making as much money as Kanye's line.

I was very excited to receive my package since the clothes looked so great online. However, I was displeased with some of them with how they actually looked and felt. A One Size bra was WAY too small and I sincerely don't think most girls are that small of a size so be careful with one sizes. The material of a coat and shirt was not what I was expecting. The coat looked big and warm, however it was super thin insensible jacket material. I'm not too disappointed because I got everything for pretty cheap, and 50% off. I'd say their clothes are cute but be really careful with sizes and don't expect super nice material.

So I ordered from this site and was freaking out after I read the reviews but I was pleasantly surprised. The clothes arrived very fast however they did remove 2 dresses from my order without any notification just by changing my order total on the site but after I emailed the customer care they got back to me super quick. Though the money hasn't been returned to my account they assured me it would be soon. And as for the clothes they were absolutely awesome and they sent me a free necklace for the dresses taken off my order and gave me a code for another 50% off my next order. So all in all I'll definitely be buying from them again. If you haven't yet you should give this site a try the clothes are so totally worth it