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Tobi has always been one of my go-to online shopping sites due to their great sales and already-cheap prices. Recently I received the wrong size from what I ordered and it said I wouldn't be able to return or exchange it because it was sale item. But when I reached out to them about the issue, they responded literally within minutes (might have just got them at the right moment, but still) and the issue got resolved AND they gave me a 50% off coupon. I appreciate good customer service so much so they get five stars from me.
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