Tobi

I don't know how anyone can give this store 1 star because it is incredible. I am always super worried when I online shop because you never know the quality of the product. Everything I have ever bought was great quality. Shipping is so fast. I receive my product within 3 days from ordering it. Their customer service is the best I have ever dealt with. They accidentally shipped me a product in the wrong color. I hadn't contacted them back for almost 2 months about it because I was so busy with graduate school and traveling and when I did finally contact them they were so helpful! They have a great variety of clothes. Although it is more expensive than stores like forever 21 and charlotte ruse, the quality is much better. I highly recommend.

I've made 3 orders. I only do it because is so cheap. But at the same time I learn what to get and what not. Example short dresses are very very short I don't know why. They don't ship to Puerto Rico so I have to send it to a friend house in Miami. That's bad for me because a can't return items This is like a roulette for me if it fits cool if not I'm $#*!ed But overall I'll only buy if there's a big discount if not. I'm not going to waste my money and time

They are constantly changing the prices of their clothes recently. No, not a decrease, a crazy increase. I've seen items go from 30 to 50. What?! They say it's because of some changes on the site. The site looks the same. I don't see a revamp of any sort. So why the need for a price increase when the clothing is already pricey? I am reluctant to place any more orders. Their dresses also look extremely short modeled by extremely skinny models.

I really like the quality of the dresses they have on here, alot of the time I can just wear without a bra/pasties without having to worry about anything being see through. Although, I would still be weary about ordering white pieces of clothing, since they are p risky. My order usually arrives within the week, so its not that bad.

The site doesn't list many of the product brands unless they're really big brands and those products don't feature the typical 50-60% "discount." It also doesn't have customer product reviews which made me curious. I've ordered things and then gotten the product and looked up the brand because I like the products and found the exact same items on multiple other sites cheaper than tobi. And if everything wasn't labeled 50% off or whatever, some of those products at the un"discounted" price would be outrageously more expensive than they are on other sites. Overall, I'd still purchase some things from them because the products are good quality, cute and convenient to find but they are clearly trying to trick their customers into thinking they are more customer friendly than they are.

I have ordered numerous dresses from this site for school dances, and I love them. I love the styles of dresses they have and all their other options; I even looked for clothes on there because I was so satisfied with my first orders. They emailed me as soon as my items shipped, showed up on time at my doorstep (address labeling and all) with my order conformation page in the box. They're a great business who hold true to their value! I'd highly recommend it.

How can you run a business if you have no personal integrity and can't manage your own life? The CFO of this company did hundreds of dollars of damage to our property and won't even return our calls or emails. Sound familiar?... Yeah - like almost all these reviews of their customer service. I don't fancy your chances of getting any help if you have a problem, based on our experience. They just walk away from the messes they create. Stay away from them if you have any sense of self-preservation.

I have ordered from this website four times now and all my experiences have been beyond expectation. My most recent order was $300 worth of clothing and I was a little paranoid because I have never spent that much money online and given the shipping process I was anxious it would get lost or something. I figured I wouldn't get my order for the max standard shipping days but I actually received my package in 3 days. I found my clothing to be true to size and it is very high quality and cute! I've also ordered shoes from Tobi which I also had no problems with. I've never had to deal with contacting customer service because all my orders have been what I expected! As far as sizing, just take your own measurements and compare them to Tobi's sizing chart and you should be good! Definitely will continue shopping on Tobi!

I purchased 3 items off of Tobi and noticed that the order processing time was taking a few days. I emailed customer support and received a response from them within the same day telling that their processing time was 2-5 business days. I shortly received a shipment confirmation email that my items had been mailed out. I received them a few days afterwards and all the items had arrived as expected. The clothes are very cute and you can find good items in the clearance section for very cheap but decent quality.

I've never had any problems with Tobi. I shop there often because they're one of the only affordable online stores I like that actually sell plenty of stylish and cute clothes in XS. And half the time when I order XSs from other sites they're still big on me, but Tobi's fit me perfectly. They always have discounts, and fast shipping. I've never had to return anything so I can't comment on that. I also go to Tobi to get a lot of my dresses for events. I get compliments on the clothing I buy from there. Overall I've had a great experience!

I recently bought a dress from Tobi. As it was my first purchase I got the 50% off. So the $46 dress I received was only $23, I was stoked. I could have easily fit into a medium but went ahead and bought a large because I'm pregnant and I'm starting to show. I also like how they tell you what the fabric is made out of so I was more keen on getting this dress because it had some spandex in it. I bought it on a Friday and received it in my mailbox on Wednesday. Quick shipping, no issues whatsoever. I will definitely be buying from them again. 100% recommend!

Don't not buy if you want cheap, worn out looking material. A size medium is like an extra small and it doesn't look like it does on the website. Shipping was Fairley fast but that's were the good ends. I am vary disappointed that I bought a $20.00 pair of pants that look like children have sown it. Even the tobi tag Is sown only half way on. I will not be buying from this store again and now I have a 20 dollar pair of pants the I cant even wear smh -.- I wish I could rate this negative.

Businesses that only offer store credit are shady as it is. My husband ordered me items that did not fit and one dress even came faded with discoloration. I contacted customer service and their response time was great, but they were not helpful in the slightest. They would only offer me a store credit refund after saying they are not allowing exchanges.The customer service person didn't leave a name so i didn't know who I was writing to either. It is very shady and scammy and I won't ever shop here again. Because of the lack of customer service I am now returning everything instead of keeping what I liked and I will be selling my store credit.

This is my first time shopping at Tobi and I have not been impressed at all! I placed my first order and under account activity, it said it was processing. All of a sudden, the order disappeared under activity. I attempted to e-mail tobi at the e-mail address specified on their website, however there was no reply. I should mention that the website says customers should receive an answer within 24 hours. I placed my order again and am giving them one more chance to get it right. If this fails, I will never shop there again and notify my friends as well.

I placed my order with tobi on sept. 10 and got their lace cage back skater dress. I had paid for the shipping that takes 3-4 weeks to get the dress to me, but 10 days later, i got the dress! Not only that, but the dress fits perfectly, looks exactly like it did on the website, and is good quality and in great condition! Didn't think i'd be this happy with the purchase, and as a first time customer, i got 50% off my order! Yeuuuppp, definitely gonna shop here again!

My first order came in the mail a few days ago, very promptly! Clothes fit true to size, and are adorable. Unfortunately one item was the wrong size, and one had a tear in it, but I looked up what to do on the website and it said to email photos of the items. I got a super quick reply from a lady named Maria and she apologized like crazy, asked me if I wanted a refund or replacement for the items, and gave me a discount code I can use in the future.

Couldn't be happier with the service and the clothing. I suggest reading what each item is made of, and the model info they provide so you can have a more accurate idea of quality and sizing. Also being patient and understanding helps when dealing with customer service!