Tobi

I was worried after I placed my order and then read the reviews afterwards and saw what people were saying. However, I had a great experience ordering from this company! I got 4 dresses for $100 using the 50% code, and they arrived in Florida in 3 days! The quality of the clothing is obviously what you would expect for the price, but everything fits great in an XS, the dresses are lined, nothing is see-through or too short, and everything looks exactly the way it did online! Very happy with my purchase and would definitely use this site again.

The first time I bought at tobi it tools around a month to receive the package. I was disappointed that the shipment took so much time + because I live in Canada Montreal there were additional border fees (but this has nothing to do with the merchant).
The second experience I had was much better, my little sister bought a couple of dresses and she wanted to ad the 50% coupon code but apparently did not enter it correctly. I emailed tobi customer service (dreaded the awful service I heard about) but surprisingly they responded the next day telling me that they will refund me the additional 50% off amount.

I've ordered from tobi twice. First time I ordered a bracelet which looked very cute online. However, when I began to wear it I realized the color from the beads was transferring onto my sleeve. Annoying, but not to big of a problem. I also ordered a basic long sleeve shirt and though I am normally a size large, the medium was swimming on me, so I had to shrink it in the wash. Though other reviews bash their customer service, I emailed them a question and got a response just hours later. I will continue to shop at tobi while being cautious that all of their products may not look the exact same in person. All in all, I would recommend Tobi.

The fabric was very thin, bunched up around the hips and was already a size larger than I typically order. It was too small and cheaply made. It reminded me of something I would expect from an overseas manufacturer for really cheap that gets immediately tossed because it is not worth returning.

I've ordered from Tobi several times - the clothing is not always top quality (but sometimes it's actually really nice, especially for the price) - but they 100% make up for this with the easy, free returns. I have returned at least one item out of almost every purchase I have made with no problem. I actually returned 3 items recently (about 10 days ago) and noticed that I had not received an email or a refund which I usually get pretty quickly. I emailed their customer service with my order number and the items I returned and I got an email by the end of the day that the refund had been processed. One caveat is that I do live in the US and I understand that international shipping may be more difficult, but I've always had a great experience.

For the price, this is a great option for trying out new clothing and they have amazing customer service for what the business is. Will continue to shop with them in the future!

So I just recently started ordering from Tobi about 7 months ago. When I started they were great! Free shipping on everything! They sent me my clothes within 3 days and when it didn't fit right I got my full refund hassle free. I ordered a couple other things then stopped for a while. Now, there are a few changes that made me stop ordering from them. Of course companies get greedy and now it's "Free shipping with purchase over $50". That's okay I guess I get that but the main reason I loved them was the free shipping on anything. Now it takes three days just to process the order. Extremely slow shipping now! And to top it off the prices went way up and everything seems to be "final sale". With online clothing final sale is a bit ridiculous. I used to recommend this website to all my friends but now it's just another overpriced rip-off of a company. (Forgot to mention that the quality of the clothing isn't bad but it's definitely not worth all the trouble and $$$)

Tobi's clothes are SUPER CUTE. And the prices are reasonable for the most part. I've ordered from this website over 5 times and standard shipping has always been pretty quick! (4 days at most) But my trouble with them was the fact that it took TWO WEEKS for them to actually receive my return items and they almost never pick up their phone! I'm still waiting for my refund to show up on my bank account (it's been 3 weeks since I shipped it). But other than that, it's not too intolerable. If you have any questions, its better to email them rather than calling them...

Tobi used to be great up until recently. They have some great stuff, however they're all at absolutely ridiculous prices. I think this is because of the fact that you get 50% off your first order, and theres 30% off all new items for a specific period of time. So because they know that majority of their customers are going to be getting a discount on their purchases, they've made the original pricing REALLY high! The clothing is decent, but goes nowhere near justifying a short, sleeveless shift dress costing over $100.

I ordered 3 items from the site and was unfortunately very disappointed. All three dresses were very thin material, completely see through, and they're charging 30+ bucks for them without the 50% off, are you kidding me? Horrible dissatisfied... but at least they accept refunds I guess. I thought they looked SO cute online. Not at all once they arrived. Aug!
I only gave it 2 stars because my items came super fast (within 3 days).

It says free shipping free returns. WRONG. Don't do it. Not only did the item shipped come with a ugly white stain, it looked nothing like the photo. The quality was just awful. On top of that they give you STORE CREDIT ONLY. And they charge you for the shipping so you don't even get your full refund. They took forever about a month to process my refund in the first place, then give you the same copied pasted email run around. Horrible company. I've been emailing 12+ emails back and fourth and they r just the worst. I had heard good things in the past but I guess they have changed.

Hope you like the clothing you bought, because good luck trying to return it or speak to anyone in customer service. There are NO phone numbers to call them, nor will they give you one. They hide behind their emails. They make ludicrous allegations and refuse returns. The clothing isn't very well made in my opinion, so you are better off shopping somewhere else. I've read other posts that say this company is one of several that are a scam... and I believe it.

I used tobi often a couple years ago when the clothes were still good quality and reasonably priced. Now the clothes are extremely cheap, flimsy material, and don't even think about anything white as there isn't a chance it won't be see through. They brag about free returns, but I returned two items a month ago and still have yet to even see it processed in my tobi account. I've emailed them and only received an automated reply that they expect to see my return processed shortly. Completely ridiculous company- don't waste your time and money.