TJ Maxx

I wish it wasn't like a military in there. All the cashiers have to go through this script and it's unsettling. While I was waiting in line, I heard a manager or something tell this girl to say the script because I guess she doesn't like it and it was uncomfortable. I think the employees should be more free and natural, then me and a bunch of other people would go there more often. We like to see people happy, not miserable corporation sheeps just trying to get a paycheck. TJX needs to reevaluate their entire company policies.

I have been a customer of 9020 N Green Bay Rd
Milwaukee, WI for many years. I would like to thank Tina the manager for being so helpful and kind. She is patient with customers and attentive. A few days ago I had made a return and later noticed I wasn't refunded for one of the items. I went back the next day and Tina was the one who helped me. Tina took the time to resolve the problem with my return and did so in a very professional manner. She was very apologetic and sincere. Absolutely the best! Thank you Tina! Yuliya Fridman.

I wish I would have read these prior to ordering online. Ordered $125 in merchandise on September 16th believing it would all be sent by September 29th when I needed it. Nope! I called yesterday, September 23rd and my items had not even been shipped! Woman told me it's 5-10 days and for some reason they don't add the day you actually place the order! When I explained it's needed by the 29th her advice was go out and buy more gifts just in case it doesn't arrive!?! Really? Then I get an email today, that one of my items has just been cancelled! So a week later they have not sent anything AND cancelled an item. Why bother having an online store if you can't fill or send orders to expectations? Lesson learned, will never buy online from TJMaxx again!

I find it very odd that TJxx profit more than 88.3 billion dollars total as a company, yet pay their employees $9 to $10 dollars an hour I have shopped at tjmaxx for a while and I have witnessed the employees work like slaves, while living like hell for most. They are expected to stand at register's for hours at a time, run all over the store cleaning up after some of the nastiest customers I have ever seen. In many cases, they get treated like crap, yet expected to survive on proverty level pay, while the big shots live in Mansions and fine dinning we have formed a group in every state to go into these stores and record and post the video on social media. No one should work that hard and get paid that low of a wage. I will NEVER shop at tjmaxx again until I see a change

I used to shop and tjmaxx, marshalls and homegoods ALL THE TIME. I had the tjmaxx credit card for well over a year, never missed a single payment. Until one day, I made my payment but accidentally linked it to the wrong saved payment method, so I was two days late. I paid two days later as soon as I realized my mistake. Shortly afterward my card was canceled and I tried to talk to them to resolve it and get my card back to no avail. I will not be shopping or recommending this company ever again. I am very disappointed it has come to this.

I love this site because it does not have the same items that are in the store - it is a bit more like shopping at a department store than going to TJMaxx in that it has more sizes and items that they do not always carry in TJMaxx. Returning is easy - I just bring my items to a TJMaxx near me for return. You can do the mail return, lbut, I like being able to bring them back to a TJMaxx close by. They have a much larger variety of prom, wedding and formal gowns online than at the store! My daughter bought a few formal dresses through the online store. It was much easier to return items than the foreign websites, so, you can order a few sizes if necessary and return what does not fit!

I wish I'd read the reviews before I embarked on this little adventure. I ordered 2 pieces of cookware: "Master Class" brand 1) skillet 2) saute pan. Both arrived in a box with little to no packing. Both were damaged. The saute pan had one handle completely broken off. The skillet was scratched up. I kept the skillet because it was still usable and I needed it. I followed ALL return instructions for the saute pan and packed it well, despite the condition in which it arrived. I returned it within days. During the entire return process, I went back and forth (via telephone, email, website) about the damage; not wanting to pay return shipping since it was their fault; getting my refund; status of the return, etc. It was absolutely NUTTY. I was also keenly aware that they were put out by the inconvenience (really). After weeks of this, they finally sent me a gift card in the mail. Don't bother with this site because it isn't worth the time. They should have paid ME hourly for doing their work.

I have done this mistake 3 times! And I will never do it again!

1st time... got a wrong item. On the receipt was my original purchase. Therefore. I could not return it! I have tried in 2 different stores. Staff was rude in both cases and customer service not very helpful.

2nd time... I did not receive one of my items... (and nothing instead of it) however... I was charged for that! After 3 weeks. Still waiting for the refund...

3rd time (and surely the last one)... I was told my order was shipped. But UPS after 3 days. Still disagrees with that. Claiming that they have not received my order! In adittion, my order (although I was charged) does not appear in my personal page in their website...!

Do not order anything from them! Tried it 3 times... 100% fail!

Save your money!

I would give zero stars if possible. I placed an order online. EIGHT days later I receive an email saying "Good news, your order has been returned!" I never even received my order let alone returned it. I contacted customer service, spent 20+ minutes on the phone with them and all they offered was for ME to replace my order (mind you at this point the items I ordered were no longer available in the size I wanted). No offer for a discount, no offer to reorder the items for me, NOTHING. I will absolutely NOT be shopping at TJMaxx anymore. I have never received such bad customer service ever. It's as if they don't want customers. HORRIBLE EXPERIENCE!

Was charged $23 late fee, they canceled it because wasn't late but left $2.00 interest fee. Now charging me $24 on the $2.oo interest fee I thought they took off. Canceled credit card. Scam!

I ordered dresses for my vacation i was going on. I received a shipping confirmation and TWO days later i receive a return confirmation. No explanation or anything on why I received this. Well after speaking to 12 customer service representatives they just returned my items because they couldn't ship to the address I provided even though I get boxes EVERYDAY. So then I ask them to re order it for me and they already SOLD all of the dresses I ordered and paid for. Then on top of that they refund my pay pal account for my order and shorted me $20. When i asked what they were going to do for me as the customer who completely screwed over, they said nothing.

I was soooo worried about buying online because of the reviews saying my items would be damaged, gone, or shipping would take 2+ weeks. I ordered three things and my total was around $26.2 of the 3 things shipped out in 5 days and arrived at my house two days later, which the site says standered shipping will take 5-10 days so I'd say my ordered arrived just on time. I got a receipt and everything came in a thing of bubble wrap! I'm pleasently surprised and happy. The third thing should come Thursday of August 30th which meant it took 9-10 days to ship which I don't care. So overall, some people have had awful experience and some people have a good experience I guess :)