I wish it wasn't like a military in there. All the cashiers have to go through this script and it's unsettling. While I was waiting in line, I heard a manager or something tell this girl to say the script because I guess she doesn't like it and it was uncomfortable. I think the employees should be more free and natural, then me and a bunch of other people would go there more often. We like to see people happy, not miserable corporation sheeps just trying to get a paycheck. TJX needs to reevaluate their entire company policies.