TJ Maxx

I never knew getting a correct size could be so hard…. Until I ordered online. I ordered a pair of shoes online that I was so excited about. The sizing was worded a little strange but I got my normal size (11US) which is a 9UK. Got them, they were a size 9 US. When I ordered, I used a reward, discount, and a free ship code. Called customer service. They said I would have to reorder them and take the other pair to FedEx. I lost my reward and they had to "refund" me the $10 shipping. Paid $20 more this time for the shoes and I took the other to FedEx. Received them again hoping they could at least read and get it right this time, NOPE. Size 9 shoes AGAIN. Called really frustrated at this point. Was told they don't know if they still have them and they couldn't let me know until the end of the week. At this point I'm returning them to TjMaxx and closing my credit card with them. It's not that hard to get this right.

My name is jacob and i have quit tjmaxx bcuz i was sexually harassed and abused, emotionally abused, and verbally abused. I emailed corporate and they wouldn't do anything about it. They don't care. Don't work here. You deserve to be treated with respect.

The East Haven, CT Store refused to refund or offer a gift card for a suitcase that broke before I got on the plane. At the time of purchase the cashier stapled the ticket to the receipt. His comment was "In case you need to return the item". I should have gotten the clue this product was not a good one and voided the sale at that point. The returns manager told me I needed to contact the company who manufactures the suitcase. I said … "but this store sold the item to me. I left the suitcase in the store as I have no use for a broken suitcase. Let TJ MAXX put the suitcase in their dumpster. It is disgusting i just lost $69.99 + Tax to a huge corporation that can clearly afford to take back crappy merchandise. I called TJ MAXX customer service listed online. The Customer Service Representative said I should get a call back from their regional manager in about 24 hours. So game on TJ MAXX. I left you with the suitcase it is your turn to return my money or give me a store credit. If so, I will update this review.

I was gifted with a $100 TJ Maxx gift certificate last month, and got to explore their online store for the first time. I was blown away that there was a set of dishes I absolutely loved that I could order and still have enough left over for a meditating copper Buddha statue that is so magnificent I can't believe it! I certainly had no specific needs or plans for a Buddha statue, but he is sitting serenely in front of my brick fireplace, glowing perfectly. I can't remember the last time I was so pleased with my purchases. The dishes are absolutely gorgeous and high quality and I am obviously in love with my Buddha. Both items were packaged and sent with great care. I had never seen the customized packing material on the statue, but it was made to fit and protect the contours of the item perfectly. The dishes came securely wrapped as well. This entire experience exceeded my expectations. PS if you would love to have the most gorgeous glowing Buddha for your home, this is the one to buy.

Never again. Placed order 1/20/22 for gifts. Showed me order was being worked on. Now today, all the sudden they cancelled EVERYTHING! What an absolute JOKE!

I just want to express my disappointment with the experience I had at TJ Max located at Flagler Square Plaza in Miami, FL. Flagler and 102 Ave aprox address. There was a super long waiting line with only 2 cashiers and no Manager in the picture whatsoever. No on never apologized with the customers and there was a Cashier with a very bad actitud towards everybody, she was probably the manager not sure. She came after the line was already running almost to the end of the store. I love TJMax but there is definitely a problem with this particular location. Thank you in advance for your attention with this matter.

I was at the TJ Maxx today in Oceanside, Ca. Off the 78 and Plaza drive. I had to use the restroom. It was a three stall bathroom. One was out of order. As I was in the bathroom I looked down on the ground and the was toilet paper with poop on it. I then looked over to my right and there was poop on the floor in the out of order stall. It was very disgusting. I went to check out and let the cashier know. She them informed a manager (he was some sort or coordinator) who was aware of this and started he thought it was already taken care of. He had called several employees to the front and it seemed like no one wanted to clean it up. I feel it was very unsanitary and the managershpuod of made sure that this was taken care of right away.

My visit to T. J. Maxx today was extremely frustrating as there was only 1 rack of clothing for PLUS size women. One side of the rack was clearance crap and the other side of the rack was 1/2 for tops and the other 1/2 for bottoms. However there were 3 aisles for pet supplies. Although I am a dog lover, I think the parent company should put the pet stuff in their HOME GOODS shops and inform their buyers to get with the times. As I was standing there waiting to purchase stuff for my husband (nothing for me) I noticed about every fourth shopper that day would be looking for PLUS size clothes. When I was skinny, I looked good in everything. Now that I am PLUS size, I am willing to pay more for designer clothes to make me look as best as I can. Too bad there is nothing to spend my money on at T. J. Maxx. There are now famous PLUS size models and designers are finally making clothes for larger women as well as svelte women. I'm wondering if T. J. Maxx has any PLUS sized buyers who could have a voice for us larger women? I read what the news is saying about retailers having a tough time. Why not listen to your customers and help yourself move into a more competitive environment? The Corporate number is *******299 if you want to voice a concern. By the way, we hate polyester clothes and would like to see natural fabrics that are flattering styles.

I love TJ Maxx! Since the inventory is constantly changing you never know what you will find. The prices are fantastic, the website is not bloated but instead sparse and clean-looking, and always runs like a top. No issues with check out, overselling, or shipping which is fast. In store returns are super easy. I've found some of my most favorite items on this site- and just by stumbling across them. If you are looking for something specific can be a bit tricky but the search function on the site is pretty good. And there's always tons of merch so it is likely you can find basics year round. Love it, love it, love it.

Only two minor complaints- wish free shipping minimum were lower than $89 and a couple times (from many, many orders- so not often) the items color was different than picture- one time the difference was such it almost looked as though it had been shopped or color corrected. The item appeared brightly colored but was much more subdued in person. However the images are typically a great representation of merchandise. Great deals, and fun for hunters!