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TicketsCenterReviews 1,591

1.6

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TicketsCenter Reviews Summary

TicketsCenter has a rating of 1.6 stars from 1,591 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 349th among Tickets sites.

service
728
value
749
shipping
542
returns
626
quality
618

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Illinois
1 review
0 helpful votes
Follow Kathy Z.
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PRICE x THREE!
December 13, 2025

Seamless, process, but 3 times the price at the venue website. Shop there first and definitely shop around at these 3rd party vendors. Prices do vary greatly! Don't go for the 1st vendor that pops up!

Date of experience: December 13, 2025
Texas
1 review
0 helpful votes
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Buyer beware! They have this counter on the site that has no other purpose than to make you think that it is the number of tickets being sold, and they warn in a manner that makes one think that the tickets are selling out.

When you try using their support they send a form letter and provide no way to get a refund, even though they used the counter to trick you into buying now, rather than shopping around, where in this case was a sizable percentage over other sellers.

You will not be refunded if you take the bait of the gimmick counter. The fact that they use such tactics leaves proves that they are not trustworthy to begin with.

Date of experience: November 18, 2025
California
1 review
1 helpful vote
Follow Deena R.
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Do not buy from Tickets-Center! This company is a classic example of false advertising and shady business practices. Their website looks like an official ticket seller, but it's just a reseller with sky-high markups. They make sneaky claims about a "100% buyer guarantee" but don't actually stand behind it.
I never received the tickets I paid for, and their customer service was completely useless—rude, unhelpful, and unwilling to resolve the problem. They waited until the last minute, made excuses, and then left me scrambling with no way into the event. On top of that, they refuse refunds and hide behind fine print.
Save yourself the stress, wasted money, and disappointment. Tickets-Center is not trustworthy. Buy directly from the venue or an authorized seller. Don't make the mistake I did—avoid this site at all costs!

Date of experience: October 8, 2025
Mexico
1 review
0 helpful votes
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It was very diffucult
October 6, 2025

I could not buy the amount of tickets I was looking for, i wanted to buy seven tickets and I just bought 6 because the web page did not help me at all, and when I tried to buy the 7th ticket it was impossible

Date of experience: October 6, 2025
Texas
1 review
0 helpful votes
Follow Josie R.
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I thought I was on Ticket Master and bought tickets for an event. Bought the cheapest ones. It wasn't until I got the emails after purchasing I realized what had happened. I looked at Ticket Master and realized I was overcharged $327 for two tickets.

Date of experience: August 20, 2025
Colorado
1 review
0 helpful votes
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Tickets do not arrive immediately
July 21, 2025

I paid for the tickets, but I will only actually receive them on the AXS app as late as a day before the concert. I should not be charged for something I have not actually received. This is an unfair practice

Date of experience: July 20, 2025
Nevada
1 review
0 helpful votes
Follow Bill W.
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Absolutely scam site, they intentionally make it look like ticket master, they never send the tickets, they charge higher prices, they cancel your order after you pay, then refund you a small portion. This company is a complete nightmare... you've been warned... stay away, save your money and sanity... complete scam...

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Ticket Purchase
June 2, 2025

It was pretty easy to purchase tickets! Having the additional fees upfront also makes decision-making easier.

Date of experience: May 31, 2025
Canada
1 review
0 helpful votes
Follow Dave H.
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I thought I was buying tickets from Ticket Master so I am worried now because I don't have the tickets and I received an email saying I bought a parking pass in Georgia USA but the ply is in Vancouver BC?
I bought the tickets from Ticket Center!

Date of experience: May 16, 2025
Nebraska
1 review
0 helpful votes
Follow KEVIN S.
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I somehow got on their website while thinking I was on the boxoffice site. They make you think that with their presentation. Jacked up prices and fees turned what should have been $24 tickets into $90 tickets. I got scammed.

Date of experience: May 4, 2025
Oklahoma
1 review
0 helpful votes
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Complete Scam
May 2, 2025

Garbage company. Do not under any circumstances purchase from these people. I was sold GA tickets for an event at a premium price for a section which does not exist, and am now working on getting the purchase disputed

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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DON'T DO IT!
May 1, 2025

Total scam. Over priced and they will screw you over. Buy from another legit site that isn't out to just take you money

Date of experience: May 1, 2025
California
1 review
0 helpful votes
Follow Paul J.
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Event was Dead & Co. Concert at The Sphere in Las Vegas where the venue is very much an integral part of the experience … it's an IMAX theater on steroids. I was NOT informed that my seats had obstructed views. We could only see the BOTTOM 20% of the screen! I won't even go into how angry I am about that. NO EXCUSE for not informing.

Date of experience: April 19, 2025
Colorado
1 review
0 helpful votes
Follow Logan B.
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We bought tickets through the AXS app and unfortunately they went through this $#*!ty 3rd party tickets-center service. For many weeks my tickets didn't show up. I called multiple times to finally get someone who could help my get my tickets. Secondly, the original date for the concert was postponed due to weather. It was postponed to a date that we could not make it due to a death in the family. Even though I received an email stating I could get a refund, when I called customer service they refused to provide a refund and said I should go to Google to sell my tickets. Horrible customer service... avoid at all costs.

Date of experience: April 19, 2025
New Jersey
1 review
0 helpful votes
Follow diane l.
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I purchased a good ticket. Two days before, I received the ticket, except it wasn't the one I bought. They said "sorry" and offered $25 for the "inconvenience" or a refund. I took the refund because the other offer was insulting. It is 9 weeks later, and I still don't have the refund. And I followed THEIR instructions. And every time I call, I get different information. They claim they can't issue a refund if there is a dispute, but meanwhile, they got their money. Per their instructions, I removed the dispute (and was recharged on my CC) but still no refund because they say it's in dispute. BEWARE of doing business. If you do, make sure you get the EXACT right tickets. ANd don't handle via PayPal because it all becomes a nightmare.

Date of experience: February 13, 2025
New Mexico
1 review
0 helpful votes
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Total ripoff
April 11, 2025

I had a terrible experience. This company is a ripoff, sent me tickets from the previous games game, had awful overseas customer service, and caused me so much undo stress while I was at work because they didn't send the tickets until less than 24 hours before (the WRONG tickets!). Learn from me. Don't do it. I spend $200 on tickets that they sent that said they cost $9.25. Ugh.

+1
Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
Follow Chris C.
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I bought 2 tickets to the deftones in Columbu Ohio using tickets-center. Com. I didn't receive any update from them until I called the day before the show asking about my ticket transfer. They said the seller already sold them to someone else and offered different seats. I took the different seats and then those were also sold out from underneath me. I had to call back the day of the show to try and get new tickets. I don't know how you can sell tickets out from someone who bought them months ago. This company is terrible and I hope they go out of business.

Date of experience: March 29, 2025
Texas
2 reviews
0 helpful votes
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I bought 2 tickets to Journey concert for March 14,2025, through Ticket-center www.ticket-center. Com *******959, Order# *******, Section: 131 Row: AA Now I cannot get ahold of this ticket- center they will not answer their phones and just send an autoreply to emails. I paid $442.52 for the tickets and at 82 years old retired teacher I don't have money to waist my husband and I basically go to the Houston Livestock and Rodeo each year as our vacation. It's sad in America deadbeat company's like Ticket-Center. Com are able to operate. Shame on you for not being a stand-up company and do what is right SHAME ON YOU

Date of experience: March 14, 2025
Maryland
1 review
0 helpful votes
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Overly impressed
March 26, 2025

I've never had a more transparent and simple experience ordering tickets. I would only have preferred a more comprehensive representation of the specific seats

Date of experience: March 25, 2025
Oregon
1 review
0 helpful votes
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Ducks softball
March 26, 2025

It took less than 4 minutes to select the tickets I wanted and get them paid for and downloaded to my wallet. Thank you for the easy access and quick service

Date of experience: March 23, 2025