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Arizona
1 review
0 helpful votes
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Scam
December 9, 2024

The tickets are $25 each but I paid $79 per ticket because this is not a ticket website. It is a place for people to resale tickets for 3 times the ticket price. I am embarrassed that I fell for this.

Date of experience: December 7, 2024
Pennsylvania
1 review
0 helpful votes
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Rip Off Company
December 26, 2024

I saw an ad on Facebook. Clicked the link for Nutcracker tickets. Here are my complaints and the reasons why I would NEVER recommend using this business again:

1) The original tickets' face values were $50 each. The given price of the ones I purchased were $129 each. That was pretty high markup but ok, scalping is common so I bought them as they were row X and seemed close to the stage.
2) After their TicketsCenter service fee, (which I thought was already included in the price) the total came to around $338.95. I called to complain but they got me on terms and conditions, which were not easily viewable via phone at the time of purchase. So even if I call my credit card company, tehy would probably side with the vendor. Now $50 tickets were marked up over $120 each or $170 each.
3) The seats ended up being mediocre at best. We were way in the back. I think the wrong map was displayed or they made the balcony seats look like floor space. Either way the seats sucked. Luckily the show was not sold out and my daughter and I relocated once the show started.
4) Lastly, they don't email you the tickets until the day before the show. This is ridiculous, so if you want to wait until the last minute to get your tickets then these guys will oblige. I waited several weeks for my tickets to arrive.
Thats it. Not happy, but lesson learned, and I hope I can spare others from being ripped off by this company.

Date of experience: December 22, 2024
North Carolina
1 review
0 helpful votes
Follow Joanna P.
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I've never heard of a fee for sending an email. The biggest problem is that there is not an option to pick them up at the box office and avoid the email fee. In this day and age I am shocked that there is only one option for receiving the tickets.

Date of experience: November 29, 2024
New Hampshire
1 review
1 helpful vote
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Jose Gonzalez - Cabot Street Beverly
November 18, 2024

The ticket purchase process was fairly simple and typical. The process fee is absurd at 30.00 per ticket. These junk fees will keep me from purchasing tickets or recommending this venue in the future.

Date of experience: November 18, 2024
Utah
1 review
0 helpful votes
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I'm super disappointed. I would recommend contacting the actual event center rather than this. You don't get actual tickets in hand. And I wanted them to be a surprise inside a gift kinda a bummer. They won't get to me in time

Date of experience: October 30, 2024
Washington
2 reviews
5 helpful votes
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Tix, at a price
August 11, 2022

I was hoodwinked into buying on this site, and paid $20 per ticket over face, plus a $30 "convenience fee" meaning I overpaid by 60% what I would have had I purchased directly from the Oregon Symphony web site or ticket office. Did I get the tickets? Yes. Am I happy to have the tickets? Yes. Am I pissed off at basically paying double? Oh **$#*! YES**. 0/10 will not repeat.

Date of experience: August 11, 2022
New York
1 review
1 helpful vote
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I feverishly bought tickets here hoping to get them before they sold out, once I realized that ticketmaster hadn't even posted tickets. I realized a few days later I payed four times more for crummy seating than I needed to and an agent there told me they do not offer refunds and that it would be best to resell my tickets, which I have not received yet, four days after purchasing. Absolute rip off.

Date of experience: June 21, 2019
Wisconsin
1 review
0 helpful votes
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I had no trouble logging in and obtaining my tickets through this service. I'm looking forward to attending my first Milkmen game with my wife. Hopefully, the game will be as enjoyable as this process.

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
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Easy and secure
June 7, 2022

I bought my tickets quickly and felt secure during the whole process. The budget gave me a proper suggestion for a location, and the steps were easy to follow. I just needed to adjust my postal code in the checkout, but everything went smoothly. After the purchase, I received a confirmation email, and everything looked ok.

Date of experience: June 6, 2022
California
2 reviews
5 helpful votes
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Rip off!
August 11, 2022

This company is nothing more than an online scalping business.
They sold me tickets to a comedy show for 195$ and when I received them in the mail I noticed they where purchased from ticketmaster for half the price ticketcenter sold them to me.
Also when google searching for ticketmaster the scalping company ticketcenter ads pops up first results don't be fooled. They are charging you double.

Date of experience: August 11, 2022
Kentucky
1 review
0 helpful votes
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Concert Tickets
August 8, 2022

I ordered tickets to a concert and was expecting to pick my seats. If I am reading it correctly, I will not receive my tickets until the day before the concert. I would like more control over my purchase, picking my seats etc. I like to sit on the end of the row and I am afraid I will be stuck between others. I am a rarely large person and will not do well crammed in between people.

Date of experience: August 7, 2022
California
2 reviews
0 helpful votes
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Fee fest
June 20, 2024

The initail purchase went fine but could do without subsequent add on fees. Up to six added dor one purchase. I viewed my bank online. One fee understood but six seemed a bit much.

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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Upon ordering tickets I soon recieved 4 emails (and still don't have them) so my suggestion would be to make the whole process less laborious. I have to watch a video in order to learn how to get my tickets? Really?

Date of experience: July 17, 2022
Maryland
1 review
0 helpful votes
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Overly impressed
March 26, 2025

I've never had a more transparent and simple experience ordering tickets. I would only have preferred a more comprehensive representation of the specific seats

Date of experience: March 25, 2025
Oregon
1 review
0 helpful votes
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Ducks softball
March 26, 2025

It took less than 4 minutes to select the tickets I wanted and get them paid for and downloaded to my wallet. Thank you for the easy access and quick service

Date of experience: March 23, 2025
California
1 review
0 helpful votes
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I purchased tickets for a football game with this service. I spent nearly $200 and it looks like I won't be getting any tickets. This may be a scam. They told me the tickets would be sent to my email. But the email said I have to go to a web site. Then the website refused to recognize my email address, saying I did not have an account. So I tried creating an account. It said I need a password. There are long and complex rules for creating a password. I thought I would use it only once, and my computer said it would remember, so I accepted the complex password. Then it says the tickets will be sent to my phone, but I have to log in with that password. I have no way of getting that password. I am screwed. I advise people not to fall for this.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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I reported that my card was used fraudulently and they told me there was nothing they could do about it. They couldn't tell me how they determine that it was a legit purchase. They also wouldn't let me speak to a supervisor. So I will be posting everywhere that I can about this site.

Date of experience: October 6, 2024
Canada
1 review
0 helpful votes
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The event is in Toronto. I have to pay in US dollars. This is a total scam. I will never use this site again! Ever! For $388 dollars for 2 tickets... I have to pay over $525 canadian
And there is no refund available! Ever!

Date of experience: September 29, 2024
California
1 review
0 helpful votes
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Chat staff got frustrated with me moving slower than them & call was disconnected, customer service not was it used to be. Hope our tickets get found or we get our money returned.

Date of experience: October 10, 2024
Washington
1 review
1 helpful vote
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If I could go lower than one star I would. I bought tickets through their platform by mistake. When I called the customer service department they were extremely rude and refused to cancel my order. In my opinion, they are a terrible and predatory company. Beware

Date of experience: November 25, 2024

Overview

TicketsCenter has a rating of 1.7 stars from 1,588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 346th among Tickets sites.

service
724
value
744
shipping
540
returns
624
quality
616