Here’s what buyers have asked with answers from TicketsCenter staff and previous consumers.
18
questions answered
0%
answered within 1 day
Question:
HOW DO I RECEIVE A REFUND
Answer:
They will not refund your money. They are scam artists who mimic real ticket sites and venue box offices and take advantage of consumers. They are dishonest and horrible and should not be operating.
By WSP V., over a year old
Answer:
You have to call or chat. They aren't very good at communicating and won't if you don't try to get in contact with them.
By Adara J., over a year old
Answer:
I was unfortunate enough to innocently purchase 2 tickets to a Broadway show through Ticket Center. I assumed I was purchasing tickets from the theatre not through this third party website. I asked for a refund and they said NO so I contacted my bank, the better business bureau, and getting a lawyer. This company needs to be shut down!
By Tracy R., over a year old
Question:
I'm nervous about not getting the tickets well ahead of the event. Is that going to be a problem?
Answer:
It is a problem they buy the cheapest seat they can find and when they send you the seat there isn't enough time to get it resolved or a refund. GET A REFUND if you can and go to Ticket Master or another real honest site. I paid 385.00 for a great seat yes one seat and deceived a 65.00 garbage seat in the back.
By Steve J., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?