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Kansas
1 review
0 helpful votes
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Stay Clear!
November 29, 2024

3x the price elsewhere. Bought tickets few minutes ago, only got confirmation, not actual tickets with bar code for an event happening 6 months later, told to wait for the tickets, will be send when available. Ha! Called to cancel right away, within minutes of the buy, and was told NO, all sales are final. Got ripped off! Stay clear of the robbers. Buy elsewhere.

Date of experience: November 29, 2024
Washington
1 review
0 helpful votes
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HUGE RIP OFF
December 30, 2024

The markup they charge is ridiculous!
NEVER use them again. Their biz model seems to be duping you into thinking that they are the official site of the ticket source. TERRIBLE COMPANY

Date of experience: December 30, 2024
Missouri
1 review
0 helpful votes
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Outrageous prices
September 27, 2024

The regular price for 2 tickets to the show we saw was $81.90. Their price was $198.00 plus another $47.00 in service fees. I think this is outrageous. I would never use this site again.

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
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This company is a scam!
November 22, 2024

I thought it was so easy to purchase tickets and realized why. It's a fraudulent company!
I am going to better Business Bureau.
They have refused to give me a refund and told me that I should just trust them

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
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Not impressed
November 14, 2024

I did not know that I was on a third-party website. I still have not received our tickets, Or when they will be sent to us. Was charged almost double of what is the price at the casino. I want my money back. The only reason I gave one star is because I had to give some kind of a review in actuality I give zero stars.

Date of experience: November 14, 2024
Florida
2 reviews
1 helpful vote
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Tickets-center sold me two tickets to a local venue for $312, only to discover after reading a review (I should have checked reviews first - shame on me) and calling the ticket booth at the venue that a) my tickets weren't valid, someone else had legitimate tickets to my seats, and b) I could have gotten the same tickets for $66. I called them - said they couldn't refund my money. Called the fraud department of my credit card and reported the theft - couple days later I got my refund. This scam company appears to pay well to have their link show up at the top of the list in search results for tickets to a given venue and then totally rips you off. I do hope someone crashes their scene and puts them all in jail one day.

Date of experience: November 21, 2024
Michigan
1 review
1 helpful vote
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Very little help finding my tickets
August 10, 2024

I am beyond upset with how things are going. STILL I HAVE NOT RECEIVED MY TICKET TRANSFER! I can't recommend this way to get tickets. My money has been taken. No tickets yet in my account. Still shows no tickets purchased in my account. Email saying that the tickets have been transferred. I will never use this site anymore. Sincerely a very upset customer!

Date of experience: August 10, 2024
Texas
1 review
0 helpful votes
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The ticketing process is cumbersome. I was trying to get tickets for my family of 9 members to attend the Houston Astros home game against the Kansas City Royals on Aug. 29. Finding an available section was not easy as there is no map of available seats that I could see. I was finally able to get the whole group in two different rows (one of four individuals and another of five individuals). However, once I obtained my receipts, I see that one group is scheduled for Aug. 29, and the other group is scheduled for Aug. 30. So now I have to figure out how to fix that, which will likely involve canceling those reservations and starting all over again. In addition, I have tried to add the proof of purchase requested by converting my PDF files to the PNG format requested, but this review app will not accept those documents.

Date of experience: August 3, 2024
Illinois
1 review
0 helpful votes
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I have never seen anything as bad as this Tickets-center.com. They are an absolute dishonest company. I had a fraud case and contacted them to report the situation. They were absolutely rude and said they will send the tickets to me and then I can just resell them. The tickets were not ones I purchased. I never received them and working with my credit card company in a dispute.

It doesn't get any worse than these... avoid them like the plague

Date of experience: November 12, 2024
New Jersey
1 review
0 helpful votes
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Terrible experience-
December 23, 2024

I bought 4 tickets and paid $3,000 only to have them cancelled for no reason. I then went on the robot chat and that was no help!

Date of experience: December 23, 2024
New Jersey
1 review
1 helpful vote
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Worst Online Experience
October 29, 2024

Do not buy tickets from Ticket Center. They are trained not to help their customers. We called within 5 minutes of the purchase and they said could not help us. Poorest customer service experience I've ever had.

Date of experience: October 29, 2024
Wisconsin
1 review
0 helpful votes
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Overcharge for tickets,
September 7, 2024

I bought 4 tickets for Bill Mahar and paid over $700.00. The show was cancelled and rescheduled to a date when some of our party couldn't attend. I was told they wouldn't give me a refund but I could try to sell my tickets. I found out the actual price for 4 tickets was only $250.00 so I couldn't sell the tickets. I spoke with a representative from Ticket Center but they wouldn't help. I would never buy from TicketCenter again and would advise others that they will rip you off.

Date of experience: September 7, 2024
Florida
1 review
1 helpful vote
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TICKET CENTER IS A 3RD PARTY SCAMMER OVERCHARGING FOR TICKET PURCHASES FOR EVENTS.DO NOT BUY FROM THIS COMPANY. I PAID $261.50 FOR $90 TICKETS TO HERB ALPERT AT THE PARKER IN FT LAUDERDALE FL BECAUSE GOOGLE AD ALLOWED THEM TO COME UP WHEN I GOOGLED THE PARKER. THEIR SITE LOOKED AND POSED AS THE PARKER! THEY DID NOT TELL ME THEY WERE 3RD PARTY SELLER UNTIL I ALREADY PURCHASED AND SAW THE RECEIPT! HORRIBLE COMPANY AND CUSTOMER SERVICE. I REPORTED THEM TO THE FTC. YOU CAN'T EVEN LOOK UP WHO THEY ARE AS THEY HAVE SO MANY LAYERS OF LLC'S PROTECTING THEM. PLEASE FILE WITH THE FTC IF THEY SCAM YOU TOO. THEY WORK UNDER MANY NAMES BUT ALL THE SAME PERSON. ALSO COMPLAIN TO GOOGE.

Date of experience: December 8, 2024
New Jersey
2 reviews
0 helpful votes
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I was in a hurry- thought I was buying tickets to the baseball game from the team site but it was these scammers and I ended up paying more than double the price of a ticket if I had been just a bit more careful. No recourse to be had. Avoid avoid avoid this website.

Date of experience: July 27, 2024
South Carolina
1 review
0 helpful votes
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The parking you will be receiving is NOT on or even near the Ampitheater. Mine was almost a mile away. You are buying blind. The amphitheater has its own parking when you arrive. Further once you buy the online parking it is NON-REFUNDABLE.

Date of experience: December 2, 2024
GB
1 review
0 helpful votes
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Easy
October 31, 2024

Is really easy to buy the tickets, but hours later you receive a mail asking for photo of documentation and face of yourself to verify the payment.
You do it, and return sayin is not complete, then they cancel you buy….

At the end, it complicate…..

Date of experience: October 31, 2024
Washington
1 review
1 helpful vote
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Scammers
July 12, 2024

Scammers! They pretend that they can sell tickets for a group or event, but will charge triple the amount to get the tickets themselves. They pretend to be able to help you if there is an issue but will do nothing once they've taken your money. And if you fall for getting the insurance for the tickets, you'll be out even more money as they won't reimburse you without a medical reason and may still even deny you. Don't use tickets-center.com!

Date of experience: July 12, 2024
Georgia
1 review
0 helpful votes
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Misinformation
September 12, 2024

I purchased 6 game tickets together at high price, then received after the fact that they would not be together and not available for resale as the tickets transfer the day of the event, if then

Date of experience: September 12, 2024
North Carolina
1 review
0 helpful votes
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Bad Business Practices
December 1, 2024

I purchased tickets for a show in July of 2024. Forget, for a moment, that I thought I was still on a website sanctioned by the venue and placed an order for tickets. I realized after the purchase that they were secondary market tickets (and I probably overpaid) but I was happy to have the seats so I waited for my tickets to arrive. Eight hours before the show, I still had not received my tickets. When I called Tickets Center again and after a long wait on hold, I was sent this message, "This email is to notify you that order #662XXXXX has been canceled. The seller has informed us that they were unable to fulfill your order because the tickets you had requested are no longer available. Your order will be refunded." So they let the seller keep the tickets listed or list them on another site and someone OFFERED more money than I PAID, so my tickets = not available. The secondary market is always a gamble, but these guys take it to a whole new level - everything looks legit until you don't have your tickets.

Date of experience: December 1, 2024
Nevada
2 reviews
0 helpful votes
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Bought tickets, never received them, they claimed that sometimes my email "auto accepts" and they cannot do anything about it. I saw no tickets even after the event which they said I was sent an email the morning of.

Date of experience: July 5, 2024

Overview

TicketsCenter has a rating of 1.7 stars from 1,588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 346th among Tickets sites.

service
724
value
744
shipping
540
returns
624
quality
616