thredUPReviews 6,178

I wish I had read these reviews prior to sending my clothes to thread up. I sent a bag full of good quality clothes and brand new shoes (never worn). I sent in June they sent me a notification that they would review in September and when they finally did I was shocked with the exchange rate. Clearly they are rip off artist. They did not accept the new shoes? Doubtful? Plus I sent a skirt and jacket combo practically new but they only accepted the skirt? Will never send them anything ever again!

There should be a zero star option. I wouldn't recommend this website to anyone unless you're looking to actually donate; which usually if you're utilizing a website like this you're looking to turn items into some cash. I wish I would have just done the noble thing & donated. I had several very nice pieces, many new with tags or in excellent condition literally worth 100's of dollars, & I got fractions for what I should have or I what I could have using another selling site. & unfortunately once they take it, you don't get to object the "value" they decide each item is worth to them & have them return it. In addition, they take a HUGE % for the items they list as "consignment". Absolutely awful! If you're looking to sell, use Poshmark! If you're looking to donate, donate! Don't waste your time.

Sent two bags stuffed totally full. I did one bag expedited, and the other with return guarantee. So far, only the expedited processing one has been paid out. There were 15 items that they accepted, many with designer labels and tags still on... The sale value on their website totals $164.85. They paid me 15.15 for everything - so a whopping $1.01 average per item. Then, minus the 9.99 expedite fee, and I ended up with about 5$. What an insult! The other bag was ENTIRELY new with tag items, and I'm VERY GLAD that I did a return option on them, but I know that I'll be ripped off in the end because I'm sure they'll accept everything, only to give me pennies after their fees. Sickening! Fool me once - shame on me. ThredUp will NOT fool me twice.

Only reason I even spent my money here is because I had a 40% off coupon, clothes are way over priced, plus shipping. I received my items, one item was too small so I returned it, which was easy, but almost a month went by and I hadn't received my credit, I had to find a way to contact them from their website, which is no easy task. The first inquiry, no one even responded back, the second time they let me know my credit was available, no apology no explanation. I went to use my credit, which was $9 (getting my actual money back would have cost me $8.99, so I would have gotten back a penny) however, using my credit for another item required another 5.99 shipping charge, so I actually only got $3 credit. Then when I received my item, it was missing a button, it's a blazer, so the button is necessary. I zoomed in on the picture from their website where they show your purchases and it only has one button, but no way for me to know their was another button hole. More money now to buy buttons, what a waste of time and money... go to your local thrift stores to shop second hand.

I sent a bag full of items. Just like most reviewers in here, they accepted a bunch (58% of my bag) and they said the upfront price I get is $15, which brings it to $10 after they deduct shipping. I had a brand new pair of Tom's and brand new crocs (even included original shoe boxes) amongst other new (with tags) and gently used items. This is worst than being robbed, it's just straight up insulting. I'd rather have donated my clothes to goodwill or another organization. Even animal shelters for the dogs to chew on these shoes would be better than this bs. This company scams people and gets rich doing so

Honestly Thredup does have nice used clothing. I have ordered from them a couple of times when I first heard of them but I also waited to get discounts with my order. They sometimes have sales. The clothing I ordered was fine but you do have to pay attention to the picture provided. It's not all that, its really not worth the hype. I think the prices on the clothing are way overpriced. Honestly you could wait til the seasons are over to go shopping for "new" clothing at your local stores rather than spend the money on over priced "used" clothing at thredup. I would also suggest looking for used clothing stores nearby your town/city to avoid the shipping that thredup charges. In the end, I don't think you really get a good discount on their website.

I had a lot of clothing that I was ready to get rid of and decided to try and make a little bit of money. I had a lot of name brand items including several modcloth items with tags still on. I sent a large bag of clothes to thredup.com and they kept 8 items. Not bad, right? WRONG. I ended up making -$5 from the transaction. That's right, I LOST money (I already had a credit and they take $9.99 out for the price of the bag). I checked all the items I kept and the 8 items total $121 dollars in revenue for Thredup. So... they made $121 and I lost $5. Total ripoff. I felt like I was robbed. I wish I'd just donated to Goodwill and known it was going to a worthy cause.

I used thredUp about 2 years ago with good luck-- I remember sending in a bag about 1/2 full and got $25 or so within a couple weeks, which I thought was fair.
This time I am blown away by how terrible the experience was! I submitted a full bag with maternity clothes (some designer, some with tags on), hardly worn jeans, and business casual blouses. 2.5 MONTHS later... I got 38 CENTS! Which I didn't even actually get because of the $10.99 bag fee! What a scam. I am appalled.

I wish we could give a zero. I sent in several items and all but one was sold on their sit and all of the items were listed as: This item is in excellent condition. You might mistake it for brand new!. They sold my pieces for a total of $65.94 and what did I get for the pieces I sent in? A whopping $5.80! My co-worker just told me she received her clean out kit from but I told her to use the bag for trash because that is how she will feel when she gets her payment. I spent the $5.80 and deleted my account. You are better off selling on Swap.com or having a garage sale.