thredUPReviews 6,178

Sent a HUGE bag of clothes in perfect condition and received 21.75. It was laughable. I won't do that again. I definitely won't be selling to them or recommending them in the future. Sorry ThredUp, you're payout is a joke. Next time, I'll donate my items to charity.

I have no idea how this is a legitimate business. I sent them a huge bag of clothes, mostly never worn or worn once or twice from places like Arden B, Reiss, Ann Taylor, Banana Republic, and they took 20 items and gave me... wait for it... $12.90 TOTAL for that. I could have sold every one of those items ($800+ worth of clothing) for $1 each at a yard sale and made almost double what they are paying me. In addition, their customer service representative convinced me to get the $10.99 for guarantee return of items they didn't take and so, yup, I'm getting a total of $1.90 for 20 items of clothes. I'm beyond ENRAGED. I will never ever ever use this site again. And you shouldn't either.

I've been using ThredUp for a year now, sending in 9 bags and having 8 completed. Yes, I agree it does not make sense to wait for two weeks for the payout to clear. I think they do this so you will likely buy instead, and the credit is available immediately. It is a business, after all.
As for what they have accepted, I've only had a few items that were in great shape and new (within the past year) that they did not accept and it surprised me. Even a couple of items with tags. Do they have staff that take some of the items? I don't know. Where else do the items go to be sold? I wish I knew. Where are the items "responsibly donated"? Please tell us.
Overall, I feel I've been compensated fairly well. When I go to my local consignment stores they give me crap, take nothing, and then all their stuff looks like it's from the 70s... so I prefer ThredUp as I feel more fairly treated.
What do you expect when you try selling used clothing? Even with tags, we all know it was not just purchased.
As for shopping, I've had extremely good luck in finding items I love at great prices, pieces in wonderful condition. They are truthful about the condition for sure.
I've earned nearly $400 so far in a year.
At first I was asking for my stuff back but now why bother, since I donate anyway. So I can save even more.
You know they do prefer certain brands, such as Loft, Ann Taylor, The Limited, Lord and Taylor, Gap. And these are the majority of brands I have, so perhaps that is why I've had better luck than some.
They now have a special thing where people can send in designer, haute couture stuff, which I do not own.
So try them. I think they are decent and I like their mission statement.

I sent Thredup 15 items, many which were NEW with TAGS. Many of the items I sent were dressy dresses made by brand names, some with tags of $200 and up. I received $55.91 for them as an "upfront" payout. Who is making all the money here?
I will never send my nice things or anything for that matter to them. They must sit back laughing at how much they pay out. I would love to know how much THEY made on my items. Also, I sent a blouse with a sash belt. They lost the sash and I know it was in the bag.

It appears I successfully DOnated my items to thredup! After carefully choosing thru my and my daughters items all the best, no stains, no tears. I even washed and ironed. Sent in 3 overstuffed bags which thredup choose randomly items that were not even the best of what I sent in. It seems they choose 11 items with around a 7 return to me? Now I most every year donate my items and feel really good about that. This year after a couple operations and time off of work I start shopping online here looking to get back in the work force and wanting to save money and look good. I felt since Im on a tight budget what Can I do to buy clothes and stay in my budget... so I send in my items to thredup. All Im left from this experience is how can a company feel good about their business practices while handling business like they are! Please if you read this just Donate your clothing locally, youll feel much more satisfaction.
Does anyone actually know where our items go they dont pick?

After reading all the super negative reviews I wondered if I'd made a mistake sending a bag to thredUP, I just got my "clean out bag's been processed email" and they gave me about $14 for the stuff they took immediately and a possble $24 for the stuff on consignment. Now could I potentially made a lot more money on eBay? Yes, of course. But this was so painless. No picture taking, description writing, ironing, shipping, yada yada yada. I'll most likely request another bag. With immediate accept and consignment they took a total of 14 items. Can't remember exactly how many items I sent, but of the four they didn't accept that I can remember, three of those were kind of iffy in my mind already. Was surprised they didn't accept my barely, barely worn Kate Spade Saturday blouse.

We sent a bag that was about halfway full - we had a variety of items in it (shoes, bags, clothing). We waited almost 2 months to hear back, and when they did, they took 14 items and we were paid a little over $15... then they turn around and sell it for significantly more than they paid us. We did the math and were only earning 9.4% of what theyre selling it for. They also claim they took 41% of our items which they did not. We did not send over 30 items. Do not do this! Try poshmark, mercari, Platos closet, literally anywhere else. You also have to pay to get your money which is insane because we made so little. We understand they have a business to run, thats fine but Wed be surprised if anyone did thread up more than once.

I thought I would try this out, it looks like a good way to make some money. However I sent a huge bag of about 15 items, name brands in great condition. Waited over two months to get my bag processed, and only received $5. To add insult to injury, I was then told I have to wait two weeks to cash out my money. I couldve made more than that at a garage sale for 50 cents each. I was also given notice 2 days later that one of my items already sold, Im sure at 10 times more than the price they gave me. I am absolutely not happy with the service, and will not do it again.

This company is a ripoff! I got $7 for a brand new tunic/never worn with tags, that I paid close to $100. Don't waste your time. Their juvenile punks. Sell your things to a company local to you b/c they'll be responsible and reliable unlike ThredUp.

I've sent new items with tags that were only a season or two old and never received any credit for it ( Brands like: Frye, J brand jeans, Nike, Sweaty Betty, Lululemon, Tibi and others). In fact, given the value of the bag I was floored when I saw that only 3 pieces were posted and the rest I was given an upfront payout of $4.00! The BBB should investigate this company! I would have rather just donated to the goodwill! Clearly my clothing was kept for profit but they are walking the margins of credible and compliant business practices. Just enough to say they are fulfilling their terms but still just a rubbish company. Will NEVER deal with them again! Would rather donate to reputable charities and receive nothing than to this place!