thredUPReviews 6,180

This site was great at first, but when they restructured their payouts, I went from feeling like I was getting a fair deal to feeling like I was mostly donating my items so someone else could make money off them. A great site for purchasing good quality used clothing, but I don't send my gently used items to them anymore, I get much better pricing at resale shops. In the beginning, they boasted high payouts, stating their lack of brick and mortar meant less overhead and better for those looking to sell. That was true for a while, but definitely has changed.

I have used thredup's cleanout service twice and ordered clothes from them on a number of occasions. They are very good with detailed communication. They let you know when they receive your bag, how long it will take to process, and then when it's processed you get an email showing pictures of all the items with exactly how much you earned for each. As far as ordering clothes, the clothes I've ordered has always been in great condition and I've been very happy with it. I recently purchased five skirts and five tops for my six year old daughter for a total of $50 with free shipping. Just one of the skirts would have cost me over $20 if I got it new at Gymboree. Overall a very good site. I use it mostly to buy kids clothes and have been pleased with the quality and service.

I had to wait over 2 months before they processed my bag. They only accepted 2 out of about 22 lightly used designer items (all on their brands list) with no explanation. In the waiting period I had placed an order from them and one of the dresses received had a tear in it - so much for their high quality standards - we will see if they give me flack about taking the return. Also I did the return assurance and when I got my bag back - there were OTHER PEOPLE's clothes in there! Unfortunately I did not keep a full list of what I sent them for all I know they sold some of my clothes and I did not get credit - or someone else did. They obviously have a very inconsistent and disorganized process.

The site is great for buying clothes from if you are looking for decent slightly used items. The problem with threadup is sending them clothes. I have sent 4 bags of clothes to them. The first time I sent in two bags, one with boys clothes and a handful of girls clothes in it and another with all girls clothes. All the items were in great shape and were high end. There were multiple pairs of jeans in the boys bag barely used, two with tags still on them. I received a nice payout for the girls bag, just over $45. The boys bag however was just $9 and the website only showed that the girls clothes were accepted. I exchanged numerous emails with threadup over this because something was definitely fishy here. In the end, they claimed that none of the boys clothes were eligible for sale. I think a bag inspector had a son in need of some new clothes. I waited almost a year before trying them again and only sent a bag of girls clothes, and received another payout close to $45 which I spent on their site. At the end of last year I decided to send another bag of girls clothes, it took them two months to finally give me $4.60. The bag was full of nice items, yet they only gave me credit for 4 items. One has already sold for 12.50. I'm not sure if the company as a whole is crooked or if it is just some of the bag inspectors, but I feel like I can't trust sending them anything again. It will be better for me to just take the tax write off and donate to Salvation Army.

I have bought 3 times from ThredUp. Sometimes the clothes fit great and sometimes they are over washed and shrunken, so are 2 sizes smaller than the tag. Also, not very accurate when stating inseam of pants. I'm tall, so need a 34" inseam. I bought pants that were listed as 35", but when I received them they were WAY too short (measured 32"). I went to ship them back and it cost $15! Great site for anyone that is average size. They need to work better on descriptions and be better organized with tall clothing... You have to look at every pair to see the inseam and even then can't guarantee it's right!

Do not sell clothes on this site - they take 7-8 weeks to process your bag, and will pay you pennies (and during the time you are waiting, they may change what brands they accept, and too bad for you). Since their payouts are so pitifully low, you may end up owing THEM for a bag of clothes if you opt to get them back. Shameful! There are numerous stories of people finding their rejected clothing items for sale on the site as well, which is highly suspicious. I would recommend you try LikeTwice.com, or else consign locally. Even donating and getting the tax deduction would be better financially.
For buying, the site used to be a good deal, but they've raised their prices dramatically. Why would I pay more to buy a used Old Navy or GAP item that I can't try on and have to pay return shipping on if it doesn't fit, when I can pay the same (or less) for the new item in the store? No thanks.

For buying clothes I would give it a 3 star, for selling I would give it 1 star. I had sent in a bag with nice, clean barely worn name brand clothes and was credited about. 60. I was very surprised since the site often has sweatpants with elastic gathers at the ankles (do they even make those anymore?) and High School Musical and Hannah Montana clothes etc. so they don't seem that picky about clothes being stylish - the ones I sent in were much more current. The items I have purchased from them though have been good quality and I have been happy with them.

I love this site! I have shopped here a few times and just love how great the quality of their clothes are and how fast they ship. Yes I agree with the other reviews in that you need to know your size in the brand you buy. But if it doesnt fit then you can always send it back and they will give you a refund. I haven't sold anything to the site yet. I plan on doing that once my new order comes in. I think they price things fair! You might not get what you paid for your items but then again who would pay exactly what you paid for it when its been used? I think some people are just going to love this site and some will hate. It all depends on that person. Make the decision for yourself. Check it out and give it a try! My last order I have over $1200 in retail prices! I think its a winner!

I have made 2 orders so far so I can make a good review without being emotional.
This site is great IF (big IF) you know your size in every brand you are buying! I ordered a bunch of stuff some fit, most didn't... basically because these are clothes from a lot of different stores and they all have a unique sizing charts, so BEWARE... that the filters they (thredup) have for "equivalent" sizes are not real! Do your research on the brand size before you buy! Because this is such a pain in the a** to buy clothes on this website, I rather pay the extra money a get it on the official brand website, at least I know it WILL fit me because they tell you the exact cm or inches of each size.

I love shopping at ThredUp. I find the best deals for myself, my daughter and my son. The clothes I have purchased from ThredUp always arrive on time and are all in great, "like-new" condition. I have also returned two "polka dot" bags of clothes my family has outgrown and have been very pleased with the payouts I have received. In addition, I think it is great that they offer "returm assurance" for a small fee on any bag that I send to them. I recommend ThredUp to all my family friends who love a great deal.

I personally have purchased through this site 3 times. Overall the experience has been great. There was one time that I purchased a pair of "boys" jeans for my son that was NWT and when it arrived the tags were all pink, labeled with "girls" on it. I contacted thredup about the mistake and sent photos, and they refunded my money on the pair the next day. That is the only bad experience for us, but they made the issue right with the refund very fast.

I love buying stuff from ThredUp. I've gotten so many cute pieces for great prices. Like many of the other reviewers on here, I'm not thrilled with selling to them. I've sold to them one time-a huge bag of stuff. They only accepted a handful of items and I didn't get a lot of money for it. I followed their guidelines on what they buy so I'm confused on why they didn't buy more. They do have an option to send back any clothing that they don't want, you just pay for the shipping cost to get the items mailed back to you. I wish I would've done that because I had a lot of nice things in that bag that I could've sold at a yard sale.

Still, buying from them is great. If I ever sell to them again, I will definitely choose the option to have them mail back what they don't want.