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thredUP

How would you rate thredUP?
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Massachusetts
1 review
2 helpful votes
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Like new clothing with holes
December 17, 2015

Like brand new clothing big hole in sleeve of sweat shirt, would not even donate to good will

Date of experience: December 17, 2015
Texas
1 review
0 helpful votes
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New clothes at a reasonable price!
December 20, 2015

Love that I can get several items for the cost of just one new item!

Date of experience: December 20, 2015
Minnesota
1 review
0 helpful votes
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Very pleased
December 20, 2015

Pleasantly surprised... I will be a regular customer!

Date of experience: December 19, 2015
Wisconsin
1 review
0 helpful votes
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Great quality, long shipping time
December 15, 2015

Clothing just as pictured, great quality. Only down side is the long shipping time.

Date of experience: December 15, 2015
Georgia
1 review
0 helpful votes
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Very dissatisfied
December 15, 2015

This is an amazing site with great deals. I'm addicted to the referral program!

Date of experience: December 15, 2015
New York
1 review
0 helpful votes
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Satisfied in Oregon
December 19, 2015

Very satisfied-great customer service-nice way to shop

Date of experience: December 19, 2015
Florida
1 review
0 helpful votes
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Highly recommend!
December 15, 2015

Wonderful, prompt shipping, clothing in excellent condition and pricing is amazing!

Date of experience: December 15, 2015
Virginia
1 review
0 helpful votes
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Very satisfied
December 19, 2015

Thredup has been really great - they've made online shopping a ton of fun!

Date of experience: December 19, 2015
Kentucky
1 review
0 helpful votes
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20 off
December 19, 2015

I have ordered servant times and the last 2 I've not received coupon for 20 after clicking on it

Date of experience: December 19, 2015
Oregon
1 review
0 helpful votes
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Great stuff, best service
December 15, 2015

Fun choices, good prices and when I had to return stuff exceptional customer service.

Date of experience: December 15, 2015
Georgia
1 review
0 helpful votes
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ThredUP Moore experience
December 15, 2015

I've had nothing but great experiences with the thredUP site and merchandise.

Date of experience: December 15, 2015
Kentucky
1 review
0 helpful votes
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Love
December 15, 2015

Helpful service--quality clothing. Wonderful shopping experience.

Date of experience: December 15, 2015
Missouri
1 review
0 helpful votes
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Great company
December 15, 2015

Great options on clothing, good prices, fast shipping. Very happy.

Date of experience: December 15, 2015
Virginia
1 review
0 helpful votes
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Excellent
December 15, 2015

Excellent experience. Fast shipping and easy returns

Date of experience: December 15, 2015
Kansas
1 review
0 helpful votes
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Thred Up
December 15, 2015

Didn't receive my order yet but this site looks legit.

Date of experience: December 15, 2015
Indiana
1 review
0 helpful votes
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Great Discovery
December 18, 2015

I have made several purchases in the past month without a single disappointment.

Date of experience: December 17, 2015
South Carolina
1 review
0 helpful votes
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Excellent service & items
December 17, 2015

Great service, shipping, and clothing! Will continue to purchase from

Date of experience: December 17, 2015
North Carolina
1 review
0 helpful votes
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Good first time experience
December 17, 2015

Shipping took longer than expected. Easy returns for items that didn't fit.

Date of experience: December 17, 2015
Illinois
1 review
0 helpful votes
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Holiday season
December 16, 2015

I've had nothing but wonderful experiences with Thredup!

Date of experience: December 16, 2015
Florida
1 review
0 helpful votes
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Many items
December 15, 2015

Everything was in great condition, on time, and beautifully packaged. Will definitely use again.

Date of experience: December 15, 2015

Overview

thredUP has a rating of 2.1 stars from 6,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with thredUP most frequently mention customer service, name brand and excellent condition. thredUP ranks 7th among Used Clothing sites.

service
793
value
832
shipping
794
returns
582
quality
737
This company does not typically respond to reviews
+442