thredUPReviews 6,178

Good selection of clothing. Customer service and shipping is slow - couple be faster considering how large the company has gotten. Not many coupon codes and can be pricey for used items especially the kids items. Best deals I've found are the new with tags but even then seeing that it's been sitting in someone's closet untouched, it's a bit pricey. Paying a premium for sure for the convenient access through online shopping. Decent photos but sometimes the sizes on the item itself doesn't match up to the actual fit. Must know the brand you're buying what size you fit into for said brand. I've bought a med sweater and I normally am a 8/10 and it ended up going to my sister who's 0/2 or xs. Not worth the restock fee to send it back to return.

THIS COMPANY IS IN THE MIDST OF AN EFFORT TO COLLECT CLOTHING FOR A RETAIL RELATIONSHIP A LARGE RETAIL RELATIONSHIP THAT IS CHANGING THE WAY THEY MANAGE THE CLOTHING THAT YOU SEND IN TO SELL. THEY LIST YOUR ITEMS FOR A MUCH SHORTER TIMETHEREFORE THEY CLAIM THEM MORE RAPIDLY-APPARENTLY IN AN EFFORT TO BUILD UP THE MASSIVE QUANTITY OF USED CLOTHING NEEDED FOR THE RETAIL OUTLET RELATIONSHIP. I HAVE BEEN GETTING LISTS OF ITEMS THAT INDICATE I NED TO RECLAIM THEMMUCH MORE RAPIDLY THAN PREVIOUSLY. IT ALSO EXPLAINS THE MASSIVE INCREASE IN DISTRIBUTION OF AS MANY BAGS AS YOU WANT VERY RAPIDLY.
ADDED TO THE APPARENT ADDITION OF EMPLOYEES CONSIDERING HOW QUICKLY BAGS ARE LISTED. UNTIL THIS CONTRACT AND RELATIONSHIP WAS MADE PUBLIC IT TOOK AS LONG AS THREE MONTHS TO GET A BAG REVIEWED. SO THE CONCLUSION ISCONSIGNORS ARE FINDING LESS PRODUCT SOLD ON THEIR BEHALF AND MORE CLOTHING BEING CLAIMED FOR THE SITE TO SELL. FIND ANOTHER SITE. ALL YOU ARE DOING HERE IS LINING THEIR POCKETS FOR THIS USED CLOTHING RETAIL MARKET-ON A HUGE SCALE. LOOK IT UP. ALL OF THE INFORMATION IS ONLINE. THE COMPANY THEY WILL BE USING FOR A HUGE A VERY LUCRATIVE RETAIL PRESENCE FOR THREDUP. AND THEIR MAIN MAN- THE SILICON VALLEY CREEP WHO STARTED THIS RACKET. DO NOT SEND ANYTHING TO THEM
HE IS ONLY USING YOUR CLOTHING TO LINE HIS POCKETS!

I love most of the clothes I get, the only thing that upsets me is the 70.00 free shipping, it use to be 50.00 and that was doable but the new 70.00 kinda discourages me. As I am on a strick budget... so am not going to be able to buy as much. Also the slow process of going through my bags is discouraging, but over all the clothes are great I have been happy with most of them... I will recomend this and do. Please do not raise the prices to much or I will not be able to buy... thanks for a great place to shop...

I have only made one purchase I was not happy with. However they have misplaced items after I purchased them and mysteriously the item was back up a few days later. Not sure if it was just another top from the same company that was the same size or if they are that disorganized - in either event, it was very disappointing to have purchased the item, only to get an email that said they couldn't find it. Like many others my first pay out was great, the second and third was not worth my time. All in all I would only use this site only if I needed something nice for an event at a lower price and had plenty of time to find it. You might have better luck just digging through the clearance racks at your local favorite stores.

I thought I would try this site, but I didn't realize the return policy. I bought 2 items and it cost 22 bucks. The shirt gapped in the bust and the dress was skimpier than it looked online. To return it I pay the shipping and they will refund me 15.00. I won't order from again. I can probably buy these items in the store for those prices. Plus, I won't get screwed on returns.
I suggest if you want second hand go to goodwill.com I am not sure their return policy, but the prices are decent and the money raised goes to help those in need.

I agree with the other reviewers. I sent them a bag full of great clothes. No wear. Mostly like new. All the brands they wanted (White House Black Market, Ann Taylor, etc). They took seven of my items (including a very expensive cocktail dress from WHBM that I wore once) and offered me a measly $18. Less than three bucks per item?!? I could have made more at a garage sale. Ridiculous. I will never send them another piece of clothes and won't be giving them my business.

The clothes I have bought from thredup are great! But don't waste your time sending clothes to them, unless you pretty much want to donate everything. I got two clean out bags one I purchased the return service on the other one I didn't. I don't remember why I didn't purchase it on the second one but I just didn't. I put clothes in one that I thought was return service and I wanted those clothes back that they didn't keep and put the clothes I didn't want back in the other one. So needless to say I made a total of $15. - the $13 charged they send your bag back for. So really three dollars and they kept 30 pairs of jeans that they donated to someone. I don't know if they'll resolve this or if I'm just SOL. So I would be very careful with what you send to them especially if it's valuable.

Be warned, it's all true. ThredUp gives new sellers great payouts on their first bag(s). It did seem alot of items were "missing" from my first bags sent into them... but the $167 payout distracted me from that and I quickly dismissed the nagging thought.

Recently sent in a huge bag full of high-end and designer items, including a large selection of "plus" sizes, only to receive a paltry payout.

Guess what? Despite me requesting return assurance on the card which goes inside the polka-dot bag, they did not return my clothes and claim it is "impossible" to locate them.

Bottom line? Items in bags that are not selected for "return assurance" via your thredup online account are basically STOLEN by the company. They keep the good stuff and sell it on their site or sister websites without paying you for your items. In english, we call this Stealing. THIEVES!

If it helps, I've heard of peoples items that were not accepted or returned mysteriously appearing under another sellers bag on the site.

I do not reccomend them and am so upset they took advantage of my mom who was trying to clean out her closet from all her beautiful work suits. BEWARE

I sell sell at ThredUp. I have had great bags and bags with many rejections. Last week I bought a clear light bulb. Now I understand some of the rejections. I saw spots and tears I could not see under normal lighting. If you are a seller, do yourself a favor and get a good light bulb. You will then have a better understanding of why some items are refused. I received a Vince sweater this week I purchased. I love it and love the price. They photograph and list everything. They take care of all the hard work. You cannot expect to make what you think it's worth. If you think it is worth a lot to you, don't sell it. They send a pre-paid bag and take care of the rest. They have grown and changed and tweaked. I am trying to do the same. I want everything I purchase from them to be in great shape. So I need make sure what I sell is in the shape I want to buy it at. I also want it to be something people want. I have become more selective in the items I send in. Yes some bags are losers. If you still think you should get more, keep it and wear it. Consignment shops pay less.

Some people may not like secondhand clothes, but thredUP has secondhand apparel that is in great condition at much better prices than you could find at other stores. I've purchased several Nike items from this site; I even got a pair of Nike cold weather running tights for $8 that the MSRP is $60! I've had the tights for a while now and I've used them a lot of times, and they are still in great shape! The shipping is pretty fast and also pretty cheap on thredUP. I've been quite satisfied with shipping policies on thredUP. I'm very happy with the purchases that I've made on this website and I recommend it for anyone who wants a good deal on name-brand clothes. I haven't sold any clothes to them, but I've heard that it takes a while to process and that they are a bit picky about what they take in. I may try to sell to them in the future if I end up with some clothes I'd like to get rid of, but I am more likely to take it to Plato's Closet, a store that we have here that gives cash when you turn in clothes. Anyway, from my experience, thredUP is a great store and I recommend it!