thredUPReviews 6,178

Agree with most others about the payouts for high quality items. I've felt very disappointed at times. I have never seen my items that have been rejected resold. If they truly donate my rejected items then I'm ok with that because I'm not necessarily in it for the money. I have gotten some really great deals especially on kids clothes. If you know what you are looking for and how much you are willing to pay its definitely a good site to check out frequently. Customer service response time could be better though on lost items and questions. The bag turnaround also never seems to meet promised date.

I have bought several things that were in great condition. They do have a return policy but its only for 30 days! I have sent one bag in and they "bought" several of the items. I was okay about the price I was getting back until I realized they charged me for the return fee. I don't remember saying I wanted the clothes back. I think its a great idea and there are some things on there that are really great deals, but I am now very selective of what I sent to them and buy from them. I really wish the shipping fee was a little cheaper!

I sent my 1st bag of clothes mostly Free People and Urban Outfitters, great styles and almost new! I in return received $12.00. Should've been my first waring but Nooooo...
I sent a second bag of clothes thinking I'd do better since this bag had 7 items from Club Monaco... Ahhh no. I received 50 cents. AND they sold my clothes on their website anyway. They stoled and sold my clothes for profit. Not happy and there's no recourse.

I have gotten most of my and my kids's clothes in the last year through thred up and have been very happy with the items! The convenience of being able to browse online and still not contribute to the over-consumption of new clothing is great. Items I've ordered are not too expensive so that if something doesn't work for me I don't mind passing it forward. And I like that I don't just grab a garbage bag full of 2nds at a yardsale or craisglist and end up over-stuffing the kids's closets. Reuse, Reduce, Recycle!

I have used the resell option, but usually don't expect much for a large bag full of items. I like that it feels like I get a discount on my "new" purchases just for turning in items that I would have donated anyhow. If you're looking to resell items for more money, this is not the place to do it. They offer plenty of warnings about that on their site. Not sure why there are so many negative reviews about this.

I love ThredUp and tell lots of folks about it!

I started using ThredUp after reading about it in Real Simple Magazine. Usually I saved my kids upscale hand me downs for garage sales and I'd make a little cash. But organizing that wasn't as fun for me as it was 10 years ago. ThredUp makes it easy and fun because I trade the kids clothing for beautiful designer bags or clothes for myself. I love browsing the app for finds while I'm waiting at appointments or my kids' practices. Only two complaints is a long wait time until they process your bag-- about one month, but shipping of my own purchases is fast. Would like to see photos of the interiors of bags and better sizing. I've received garments whose tag size does not match reality due to washing and wear. I'll continue as long as I'm able and am ordering another free clean out bag today.

I enjoyed purchasing from them (especially once they allowed for free returns). However, I won't attempt to sell w/ them again. First, some of it is just logistics as they are in California & I am in Maryland so everything takes a LONG time. Second, I didn't request or pay to get my items back so who know what happened to that brand new Nine West jacket I sent? It also costs way too much to get your clothes sent back. Very disappointing.

Have used them several times... they make it easy to send clothing in, so that's a plus. My first bag had sent an unworn very expensive evening cashmere sweater from Neiman Marcus which they rejected which made me question what the criteria is for choosing items.
I have gotten some very good deals that I'm pleased with but cannot help thinking when I'm browsing lately that their prices are way too high... these are recycled used (some new of course) clothing that I could go to my local store and find on sale for about these same prices or less. The real bargain here is when they had their $1 sale... now THAT was fun and scored some good clothing.

I have always just donated my old clothes but since having kids, it made sense to try to sell them and get some of that money back! I don't have the time to sell it myself. This is where Thredup does everything. I sort through my two kids clothes as well as mine and my husbands. I order a bag and stuff it full. I send it back, free of charge. A couple of weeks later, they let you know how much money you get for the clothes and they donate the rest of the bag. Barely any effort on my part. Over the past 2 years I have probably gotten $1,000. I generally just spend the money on their website, since the kids always need new sizes. The clothes are of high quality. You can barely tell they were already used. I love being able to get $$ for clothes I would have just donated! It's like free money. And it's so simple!

I have been using ThredUp for the last year and even has recommended my friends and co-workers to them, but as of June 1 they changed their payout structure has changed. Coincidentally the week before I had sent in 3 bags.

After them receiving my bags I received a payout of only $1 per item they chose. What a waste of my donations. Never again.

Crossroads is better. They pay a less 35 % as they always have and now they offer bags to mail in also. I will start using them again starting with my next donations.

This review after two clean out bags...
I sent items to thredup after carefully sorting through them based on brand, quality, etc. they had already stated how careful they are to only accept things in good condition, so I made sure that there were no stains, no pilling, no stretching, etc. I feel it took a long time to process the bags... It took upwards of two weeks for my last bag to be processed. They accept very little. My first bag was full, and they only took 8 items. My second bag had a few more items with the tags still on, and they accepted those... maybe 10 items?
In total, I will receive a payout credit of about $31. However, due to the high volume not accepted, I requested my items be returned to me so that I can sell and donate them locally instead of having thredup recycle them. This costs $14 per bag. My total "profit" from thredup was not even $5. It should also be noted that the payout structure is changing 6/1/2015 and for small, less expensive items (like kids items) you'll only receive 10% of what they sell it at now (per their website).
Note that the site holds your payout for about a week. If you want to spend the money on clothing from Thredup, you can immediately use the payout. If you want a check or for the funds to deposit into PayPal, you'll have to wait quite a while.
For all the effort of sorting the clothes, sending it all in, then receiving it back when they don't accept much, it really isn't worth the effort. If someone has a bunch of unused designer bags laying around maybe they'd have better luck but it isn't for moms I know.

Very poor customer-client communication via website and emails. Sellers must follow up on their own in order to find out which items were rejected and why. The payout is low and is not issued in the form of a check. Instead, you must wait 14 days and then cash out via Paypal, which charges a 2% fee. I'm wondering if you lose your earnings if you forget to cash out of Paypal after the 14th day. (14th day of what, exactly?) Also, ThredUP does not provide sellers with a receipt for the clothing that was rejected.