thredUPReviews 6,178

I was hoping to get some cash from ThredUp and did all the requirements listed on their site only to get an email a month later notifying me that none of the clothing I sent was suitable. As a result my clothes are donated.
The clothing I sent were nearly new. It's a huge risk sending your clothes to them because you're going off of basic "guidelines" listed on their website that are and not actual offers. And if you want to insure your clothes (have them mail back your unsaleable clothing) you have to pay $13. Why would anyone want to pay for their used clothes a 2nd time? Biggest scam. Stay away!

I LOVE ThredUP! Honestly, I'm happy with the payout I get because I clean out my closet and ship it in a bag that they send to me for FREE and they pay for all shipping. I do not have to spend time posting items on a different site or driving to different consignment stores. Plus, I recently purchased my first set of items from them and was VERY happy with the price plus the packaging was super cute! I love the little tags they put on everything and you can tell they go the extra mile to package it in their cute little polka-dot boxes. Personally, I think they are FABULOUS!

Very unhappy all around. Clothing and handbag sent in were not accepted due to signs of wear? Some items were brand new with tags attached. Pay out prices are ridiculously low. $10.05 total for a pair of Levis jeans, A&F jeans, Forever 21 jeans, Hollister Shorts, A'gaci top and Anna Shoes. This is what I'm paid? The large amount of nice items I sent in as well as a Coach handbag had been used for only 3 days were apparently "donated'. Shipping of items ordered take way too long compared to the competitor TWICE. I won't shop here again nor refer friends. And CERTAINLY won't advise anyone to sell items through here. My mistake for not paying for a return bag. Didn't imagine that so many nice things would have been rejected.

I recently sent in a bag of items to thred up. Over half of the items were new without tags that I had purchased on a whim and never wore. They accepted 6 items, and declined just as many stating the reason as "pilling" or "fading". How a sweater that has never been worn can have pilling is beyond me. I received a pathetic $11 for the high quality items they did accept. Those items are already posted for sale, and the lowest marked price they are asking is $17. I feel completely ripped off and taken advantage of. Do NOT sell to Thred up.

I use this site to buy awesome, new looking clothes at discounted prices. I have found so many wonderful things from shoes, to dresses, to pants. Now I feel confident that I always have something to wear, pieces that compliment each other and fit me well. My wardrobe needed a major overhaul and thanks to thredUP I did it at a fraction of a price.

If there were ever an issue (late shipping, refund credit late, etc) they are QUICK to remedy the situation and I am pleased in the end. I've had shipping times range from 2-14 days time, but they've always arrived and I can usually bank on a week on average for shipping.

I have used them to sell only when I've tried eBay myself and just want to get the items out of my storage for good. People, if you want to make $$ for your clothes, then use eBay or a yard sale. They are upfront with what they are paying out for clothes - you can look it up on their clothesline page. This should not be a shock to anyone if you did your research. If you want something back (they say they usually decline 50% of a polka dot bag), then use the reassurance shipping method. I also don't understand what all the bad reviews are about. I feel everything is there for you to read.

I have never purchased anything or shipped anything from this site yet, but as with everything I do I research and read all reviews. I have had a very successful consignment business for 15+ yrs until I became disabled, and I feel the more we can recycle the better for everyone. How simple put the stuff in a bag and ship to them. You don't even have to walk into or drive to the store. The majority of the complaints I have read are from people that don't know how consigning works or people who don't know the real value of their items? I have shipped 100's of items w/o tracking,(before tracking days lol) and lost less than 1%. I always say stop and think, if the people who want the business to succeed don't make the people who are sending them the sell-able items proper money for them, they're not going to make it. If they sell items that are inferior, especially online they will not have repeat customers, so in my opinion I really don't think it would be in their best interest to not pay for the clothing they receive and I think you should be able too trust their items more than the so called "new " items from these cheap sites that come falling apart in their package. If you want to compare them to something try platos closet a franchise that is extremely picky, it is at one of these places that I learned high end designers and more change labels every year so they can tell and they only take items with the right year tags on them.(less than 3 years) I believe it is.

This is the first time I have taken time to write a review - but felt it was necessary. Stay local everyone! Consign & Donate with your local businesses and charities - Support the folk in your city or town.
Things at ThredUp have most certainly changed... and, more than just slower processing times, slower customer service and generic responses.
Someone had warned me earlier, that they seem to 'lure' you in by giving you great payouts for your first bags, and them things seem to go downhill. My daughters donate to local women's shelters, but wanted an opportunity to sell some of their better or new/never worm items. We were hesitant with the first few bags, but received some great payouts. This continued most of last year. Since December, this has been a different story, and something is definitely going on. The last bag we sent had new items with tags, a pair of Uggs in great shape, and more... We received $6.27! We are done...

I always find great deals when shopping, better than most online consignment "stores" I've tried. I have had the occasion of something not being as described or where a more thorough description (measurements, color listed) would've helped. As a seller my experience has been somewhat meh. Some things I know are in good condition or of a nice brand are not always accepted and frankly I could make more selling via online auction, but it is nice to just get the stuff out of my house and whatever they give me for it is a perk.