The Animal Rescue Site

It has been 12 days and I have contacted these people 3 times. The person name "Sara" was extremely rude and she has told me that I don't have to shop there if I did not wanted to. She hardly let me speak. She keep going on and on not letting me speak. I don't recommend shopping at this site to no one. You won't get your shipment on time, you wont be able to cancel the order, and you have to deal with very nasty people like Sara.

I've been shopping here for over a decade, and only once had a broken item that was replaced with no issues, and rushed to me. I've done research and made sure that this company is truly helping those in need, and they are. Customers complaining about items that aren't the same size: it says right on the listings that many of these are handmade items and may not all come out the same. Also, there are options to donate rather than purchase things. If you feel as though you're being ripped off, maybe you should be choosing that option instead. Another important suggestion is to order in advance when ordering near a holiday, as packages often get held back due to major rushes. If you follow basic guidelines to read thoroughly and really know what you're paying for, you shouldn't have any complaints.

The games are part of The Animal Rescue Site but with an added benefit. Each of the games offers a donation to animal rescues shelters. While it's free for us to play the games, the animals still benefit because the advertisers are the ones making the donations while we're only giving up a little free time.

So, if you have a few minutes, play solitaire or the bubble game or something and help an animal in distress. We're the only voices they have.

I placed 2 orders in the last week with the Animal Rescue Site. Right after I placed my order I realized that I forgot to add a code for a free scarf with the order. Finally I get a respond almost 2 days later from customer service saying it's too late that my order has been shipped. I checked again and it's still not even shipped. Very poor customer service. I will not be ordering from them in the future. I bought a pair of shoes from them a while back and one of the shoes has a rip in it after just a few wears.

I have used this site before but i have never been treated so horridly till now. Never Deal with TheAmimalRescueSite I waited on hold for a customer representative for 1 hour 54 minutes and 42 seconds to ask about a product on their extended cyber deals sale and even though the product was shown in each size for only $10 when you tried to buy it went up to $19 the man said it was because the size was different but when I told him the picture is of every size and there were no disclaimers he hung up on me. I will never support them again.

I bought 2 different styles of rubber sandals but in the SAME SIZE. One of them (Celebration Criss Cross sandals) was SO big my foot slipped to the front and over the edge of the sandal! I wrote to them and explained the inaccuracy of the sizing between the Celebration sandals and the Positively Inspired sandals and got an Email back stating how to do it and that I should not only get insurance for the item but proof of delivery! WHY AM PAYING FOR THE RETURN WHEN IT IS THE COMPANY'S inconsistent sizing that caused me to have to make the return in the first place? I have ordered from this company several times, but I will NEVER order from them again! SHAME ON YOU FOR PUTTING THIS COST ON THE CUSTOMER! You only got 2 stars because ONE pair (Positively Inspired) fit properly.

I used a new program I have that automatically finds promo codes for me and applies the so I don't forget. When it applied several, I figured it was OK and went through with my order. Almost $100 worth of things that I purchased. A few weeks went by and I didn't receive my order, so when I contacted them they told me that due to my abusing their promo codes that they had canceled my order. They didn't even contact me to try to remedy the situation or allow me to explain, just accused me of wrongdoing and cancelled. I'm sorry, but I didn't need any of the little crap that came with those promo code's, or to be accused of doing something that I didn't mean to. Far as I'm concerned, they had a glitch in their code and that was their problem. They should be thanking me for pointing it out to them and not making a big stink that I didn't get my items. Flat out insulted and alienated a new customer.

I'm tired of all the BULL that your people are giving me on my order, plus I don't like being told I'm a liar. I was told that my order would arrive to me on Tues 20th of Dec.So far I have been told 3 differnt stories from you. These items were a Christmas gift. You have some VERY RUDE people working there makes me wonder how they treat their pets (if they have any) since they treat their customers wrong.Won't be ordering from them anymore. Makes you wonder if this company is for real. Warning, don't shop there. Donate to your local shelter, or the ASPA.